Introduction
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.
Applications and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.
Applications and Supplemental Questionnaires will only be accepted on-line.
DESCRIPTION
ABOUT THE ALAMEDA COUNTY LIBRARY
The Alameda County Library provides library services from ten libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Additional services are provided through Mobile and Outreach Services, Education and Literacy Services, and Social Justice Services.
The County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian, Cynthia Chadwick, and the Board of Supervisors on library services.
The County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services. The Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends of the Library or Library League groups in each community support library programs and services.
THE POSITION:
Under general supervision, assists in planning, directing, coordinating, and supervising the work of a Library or a Library Service within the County Library; trains, supervises, and evaluates staff assigned to work within a library operation and provides administrative supervision to all staff in the absence of a higher-level manager; assists in the development and implementation of Library policies, procedures, and service delivery programs; and performs related duties as required.
Library Assistant Managers require detailed working knowledge of a public library and are responsible for directing support staff and functions, circulation and customer service operations, facility maintenance, technology equipment and systems, shelf maintenance, collection maintenance, and volunteers.
IDEAL CANDIDATE:
In addition to meeting the minimum qualifications listed below, the ideal candidate will possess the following attributes:
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Supervisory experience in a library environment;
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Successfully motivating, coaching, and interacting with direct reports;
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Engaging with all levels of library employees and celebrating the diversity of library members of all backgrounds;
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Assisting in the setting and implementing library goals, objectives, services, and procedures;
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Familiarity with the fundamentals of planning, presenting, and evaluating library programs;
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Establishing and maintaining credibility with the public, partners, members, and co-workers;
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Exercising excellent judgment and composure in explaining policy and procedures;
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Using excellent command of oral and written communication;
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Exhibiting strong technical skills, including the ability to navigate eBook and database searching, online public access catalogs, and Windows-based software.
MINIMUM QUALIFICATIONS
Education:
Possession of a bachelor's degree from an accredited college or university.
AND
Experience:
Either I
The equivalent of one (1) year of full-time experience in the class of Librarian II in the Alameda County classified service.
Or II
The equivalent of two (2) years of full-time experience as a Library Assistant II in the Alameda County classified service.
Or III
The equivalent of two (2) years of full-time, responsible professional level library experience.
Or IV
The equivalent of one (1) year of full time progressively responsible supervisory experience in a library setting supervising clerical and/or paraprofessional support staff.
Special Requirement:
Incumbents in this classification are required to work evenings and weekends.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
KNOWLEDGE AND SKILLS
The most suitably qualified candidates will possess the following competencies:
Knowledge of:
- Principles and practices of delivering library services via innovative methods and emerging technologies.
- Current technical and service trends and practices in public libraries.
- Principles and methods of supervision, management, and training.
- Library Automation and circulation applications, functions, and practices.
- Public library facilities and resource management principles.
- Technology systems and equipment used in a public library, including common consumer hardware and software.
- Library business methods, procedures, and practices, including circulation and reference services, collection management, and community outreach.
- Budgeting and record keeping principles and practices.
Ability to:
- Set priorities and expectations and model behavior for high levels of service.
- Plan, assign, train, supervise, review, and evaluate the work of assigned staff.
- Read, interpret, and apply rules, policies, and procedures.
- Utilize initiative and sound judgement within established guidelines.
- Organize and maintain accurate records and reports.
- Deal tactfully with library users, maintain effective, harmonious relationships with library users, and promote good public relations.
- Exercise interpersonal sensitivity while working effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds.
- Work with other County and City departments and outside vendors around facility and equipment maintenance issues.
- Operate, troubleshoot, and train other staff and the public on a variety of technologies.
- Prepare clear and concise reports and other written materials.
- Be flexible and adaptable to changing work priorities.
- Demonstrate a willingness to commit to one's work and to invest one's time, talent, and best efforts to accomplish organizational goals.
- Support system wide policies, procedures and services that reduce barriers and increase access.
- Make presentations to the public on library services and materials.
- Communicate effectively in writing and verbally.
- Analyze and use reasoning to logically solve problems, and contribute to the solution of problems related to library services.
- Perform physically demanding work; stoop, bend, push, and stand for long periods of time.
EXAMINATION COMPONENTS
THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
- A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process,
- A review of candidates' supplemental questionnaires to select the best qualified applicants to continue in the process, and
- An oral interview, which will be weighed as 100% of the candidate's final examination score. The oral interview may contain situational exercises.
*CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION*
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION COMPONENTS.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Selection Plan
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.
TENTATIVE SELECTION PLAN:
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Deadline for Filing:
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Friday, May 1, 2020
*Monday, March 30, 2020
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Review of Minimum Qualifications:
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*TBD March 17, 2020
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Screening for Best Qualified:
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by April 10, 2020
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Civil Service Oral Examination:
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*September 9 & 10, 2020
April 28 and 29, 2020
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*updated 8/28/2020
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website: www.acgov.org/hrs.
BENEFITS
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 11 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Group Auto/Home Insurance
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
Conclusion
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My Applications" button on the Current Job Openings page.
Please take the steps recommended above to ensure you do not miss any notices about recruitments for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Angelica Cuevas, HR Analyst
Human Resource Services, County of Alameda
(510) 271-5154 or email Angelica.Cuevas@acgov.org
www.acgov.org/hrs
Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.
