County of Alameda

Under general direction, to plan, direct, manage, and evaluate the Transportation and Parking Unit.  Manages the Transportation Demand Management (TDM) initiatives aimed to help employees travel to and from work with less stress from traffic and parking, lower costs, and reduce our climate impacts; and to do related work as required.    

DISTINGUISHING FEATURES  

The Transportation and Parking Manager is a single-position class in the General Services Agency and reports to the Logistics Services Manager.  The Transportation and Parking Manager differs from the next higher class of Logistics Services Manager in that the latter is responsible for the overall administration, program management, and budget for sustainability projects, the County’s Shuttle System, Parking Facilities Operations, Motor Vehicle, Messenger Services, and other programs and services (e.g., Property and Salvage).

NOTE:    The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

1. Develops and evaluates operational policies and procedures for the Transportation and Parking Unit; and implements process improvement on a continuous basis.
2. Conducts research through focus groups, surveys, and other feedback mechanisms; and prepares statistical reports and presents findings to various stakeholders.
3. Manages outreach and communication to County employees (web content, newsletters, etc.).
4. Oversees, monitors, and evaluates contracts and vendor management to ensure compliance and efficiency, including third-party parking management companies and last-mile shuttle operators.
5. Handles day-to-day logistics of the Parking Facilities Operations, which includes over 2,000 vehicle parking spaces and process and technology improvements for parking operations.
6. Supervises Messenger Supervisor, messengers, parking and designated clerical, administrative, and intern staff.
7. Ensures legal compliance to federal transportation law, regional air quality law and site-level hazard analysis.
8. Manages last-mile shuttle program, including customer satisfaction, route efficiencies, and program effectiveness.
9. Assists in the preparation and administration of the budget for the unit.
10. Responds to customer concerns; identifies breakdowns in internal processes and systems that directly impact customer service and provides solutions.
11. Assists in grant development and monitoring to ensure compliance.

Education:  

Graduation from an accredited college or university with a bachelor's degree with major course work in public policy, urban planning, public or business administration, supply chain management, transportation management, or a directly related field;

AND

Experience:  

The equivalent of three (3) years of progressively responsible full-time professional experience, including evaluation, research, and/or program implementation, in a public agency or private firm in the field of transportation and/or parking; at least one year of which was spent in a supervisory capacity.

Certificate/License:  

Possession of a valid California State Motor Vehicle Operator's license is required.    

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE:    The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.  

Knowledge of:

• Principles and practices of supervision, training and performance evaluation.
• Principles, practices and techniques of Parking Operations.
• Principles of Transportation Demand Management (TDM).
• Principles, practices and laws, codes and regulations related to sustainable transportation and parking programs.
• Principles of budget preparation, and contract administration and management.
• Modern office procedures, methods and equipment, including computers and various software.    

Abilities:

• Oral and written communication.
• Budget analysis.
• Decision making.
• Diplomacy and tact.
• Collaboration and engagement.
• Integrity and ethical conduct.
• Problem solving.
• Trust and credibility.
• Professional and technical knowledge.
• Establishment and maintenance of cooperative relationships with other divisions and agencies.

IL:ah

New Spec 02/05/2020

CSC Date: 04/08/2020