County of Alameda

Under close supervision, to receive training in and learn to perform a full range of human resources functions in the centralized Human Resource Services Department in preparation to perform professional, human resource management work in a County department or agency; to receive training in and assist Human Resources personnel in the performance of their duties in the functional areas of recruitment and selection, classification and compensation, labor and employee relations, performance management, employee benefits, temporary assignments, disability management, training and development, equal employment opportunity and diversity, and human resources information technology; to learn how to develop, maintain, and administer a departmental human resources program; and to perform related work as required.  

DISTINGUISHING FEATURES

Positions in this class are found in the Human Resource Services Department.  Incumbents are assigned duties of a well-defined nature and their work is subject to detailed and frequent review.  As incumbents become more experienced, detailed review will become less frequent and assignments may be of greater scope and responsibility.

The Human Resource Trainee class consists of incumbents initially working under close supervision while learning and performing technical and professional human resources duties.  These positions will rotate through the Personnel Services, Labor Relations, Employee Benefits, Human Resources Information Technology, and the Disability Program and Training and Education Center divisions in order to expose incumbents to a diverse range of human resources functions.  After six (6) months of intensive training/work experience in the Human Resource Services Department, trainees will spend an increasing amount of time onsite in their assigned departments.  This position is an entry-level eighteen (18)-months flex classification into the higher class of Departmental Human Resources Officer (DHRO).  Incumbents who have gained experience and completed at least twelve (12) months rotation throughout the various operational units, demonstrated an acceptable level of proficiency and have additional human resource work experience will be eligible to flexibly promote to the class of DHRO after twelve (12) months.   

After flexibly promoting to DHRO, the incumbents will be assigned human resource duties specific to their assigned department.  Supervision will be provided by a Labor Analyst II for their first six (6) months as a DHRO.   After successful completion of the Human Resources Trainee program, supervision will be provided by the Labor Relations Manager if the DHRO position remains in Human Resource Services or from a departmental executive manager if the DHRO position moves to the operating department.

Appointment to the Human Resources Trainee class shall not exceed eighteen (18) months.

1. Assists and participates in a wide range of assignments related to the development and administration of civil service examinations, classification and compensation studies, labor and employee relations activities, performance and workforce management activities, departmental temporary assignments, disability and leave management, human resources information systems, equal opportunity and diversity management, and training and education activities. 
2. Learns to serve as a liaison with a variety of other County departments and outside agencies on human resource-related matters involving recruitment, examination and selection, classification and compensation, labor and employee relations, temporary assignments, disability and leave, equal opportunity and diversity, information technology, and education and training activities.
3.  Assists in the development of detailed, technical staff work in support of a wide range of human resources functions, activities, and assignments.
4. Learns to and provides professional advice, consultation, direction, and information to operating department managers and supervisors on a variety of human resource-related matters.
5. Learns to and provides direction to clerical and paraprofessional staff involved in human resources/payroll activities; may assign, monitor and review work of human resources clerical and technical support staff; and maintains and monitors the maintenance of human resources records.
6. Reads and interprets Civil Service Commission laws and rules, administrative codes, Memoranda of Understandings, Salary Ordinances, Personnel Manuals, and related reference materials.
7. Answers routine questions and prepares routine correspondence relating to County procedures and regulations, Civil Service laws and rules, salary and benefits information, memoranda of understandings, and other inquiries from employees and the general public.
8. May assist in the tabulation and analysis of statistical data for various test results, reports, special surveys, and studies. 
9. May perform clerical and technical duties related to the delivery of human resource services to the County and the general public.

EITHER I

Experience:

The equivalent of two (2) years full-time experience as a Human Resources Technician in the Alameda County classified service.

OR II

Any combination of experience and education or training that would provide the required knowledge, skills and abilities is qualifying.  A typical way to qualify is:

Graduation from an accredited college or university with a bachelor’s degree in human resources, industrial/organizational psychology, business or public administration or a closely related field.

AND

Experience:

Three (3) years of progressively responsible, full-time equivalent work experience that demonstrates excellent interpersonal, communication, planning and organization, customer service, problem solving and analytical skills. 

Substitution:

Completion of the Alameda County “Human Resources Academy” may substitute for six (6) months of the required qualifying experience in either pattern above.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Basic theories in the fields of modern public administration and human resource management.     
• Basic theories of planning, organization, human resources service delivery and management.     
• Basic theories of examination and selection, classification and compensation, labor and employee relations, disability, equal employment opportunity, diversity, and professional development and training functions within merit systems.   
• Basic computer applications such as word processing, spreadsheets, and statistical analysis software.     
• Mathematical calculations and descriptive statistics.

Newspec:   0276.doc.

RE:cs  8/8/14

CSC Date:  8/20/14

RE:cs  11/17/14

CSC Date:  11/25/14

RE:cs  Revised 2/10/16

CSC Date:  2/17/16

SG:sa Revised 09/09/2022

CSC Date: 09/21/2022

RE: saa Revised 11/17/2022

CSC Date: 12/14/2022

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.