County of Alameda

DESCRIPTION

Under general direction, plans, implements and manages agency-wide staff training and development programs within the Social Services Agency through in-house professional staff or contracted training; identifies and defines training needs and objectives; consults and provides technical assistance to the two other program training departments in the agency; and performs related work as required.

DISTINGUISHING FEATURES

This is a management classification responsible for coordinating and establishing training programs and curriculum development for all levels of Social Service Agency staff in all departments. This class is distinguished from the lower level class of Staff Development Specialist in that this class supervises and directs professional and clerical staff, provides oversight of contracts and contractors, and consults and provides technical assistance to the two program training departments in the agency.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Plans, directs, establishes standards and develops policies and procedures for a professional, Agency-wide training program.

2. Provides oversight of over 10 agency-wide training contracts including monitoring and evaluation.

3. Recruits, hires, and directs professional training staff as well as clerical support.

4. Collaborates with program training departments regarding contracts.

5. Coordinates with Universities, Community colleges, contractors, other County departments, regional planning groups and other training entities to build partnerships, solicit community involvement and provide community education.

6. Monitors the agency training fund and reviews expenditures.

7. Consults with top and mid-level agency managers on various components of staff development and training programs.

8. Supervises the facilitation of annual needs assessment process for departments and analyzes training needs when necessary.

9. Determines appropriate teaching methods and procedures, including use of audio-visual equipment and automation technology.

10. Plans and coordinates agency-wide training sessions.

11. Supervises the design of lesson plans, including organization and sequencing of content.

12. Manages the staff development function including contracting and contract monitoring, curriculum development, budget planning, scheduling, registration and tracking.

13. Supervises the performance of staff Development professionals and clerical personnel, establishes standards and evaluates performance.

14. Participates in Agency strategic planning and assists in effectively managing change.

15. Represents staff development on committees and advisory boards.

16. Develops and maintains a library of training source materials including print and video material.

MINIMUM QUALIFICATIONS

Either I

The equivalent of two years of full-time experience in the classification of Staff Development Specialist or in an equivalent or higher level classification in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or II

Education:

A Bachelor’s degree from an accredited college or university with major course work in education, teaching or training, social work or human development.

AND

Experience:

The equivalent of three years of full-time supervisory or lead experience in a teaching or training capacity in a work unit related to social services. (Additional related experience may be substituted for the required education on a year for year basis.)

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Effective principles of supervision including personnel management, coaching and development and performance appraisal.
• Principles of adult education and training.
• Principles of staff development, training and performance consulting.
• Principles of performance planning, customer service and organizational development.
• Service delivery in a social services setting.
• Operation and application of automated systems and software programs related to staff development issues.

Ability to:

• Understand and lead professional staff and ensure that they are setting and meeting appropriate priorities for the Agency’s changing workforce.
• Work collaboratively with department heads, community members, department managers and frontline staff to understand their training needs and expectations and to successfully implement and maintain a staff development team.
• Address competing needs across programmatic, departmental and Agency boundaries.
• Identify and interpret changes in legislative, regulatory and administrative policy, procedures or requirements as they relate to the Agency-wide staff development program.
• Make effective oral and written presentations and facilitate meetings.
• Perform basic budgetary and financial record keeping.
• Design, plan and implement needs assessments and training evaluation.

CLASS SPEC HISTORY

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8/8/01
Newspecs: 0484.doc
Csc date: 10/24/01

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.