County of Alameda

DESCRIPTION

Under direction, to assist the Diversity Programs Manager in the development and implementation of the County's Diversity and Equal Opportunity Programs; to assist department heads in developing and implementing departmental affirmative action objectives and programs; to investigate complaints filed by County employees or applicants; and to coordinate and perform the functions of one or more of the County’s Diversity and Equal Opportunity Programs.

DISTINGUISHING FEATURES

The Diversity Programs Assistant Manager reports to the Diversity Programs Manager, who has overall responsibility for countywide Diversity, Equal Opportunity, Affirmative Action, and Minority and Women Business Enterprise Programs, and provides leadership for program direction and expansion as well as encouraging commitment from County department heads. The Diversity Programs Assistant Manager is responsible for assisting the Manager in the administration, coordination and implementation of the County’s Diversity and Equal Opportunity Programs.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by this classification. However, employees may perform other duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Assists in the planning, implementation, and evaluation of the Diversity and Equal Opportunity Programs - Minority/Women Business Enterprise Program, Americans with Disabilities Program, Equal Employment Opportunity/Affirmative Action Program, and Diversity Program - to ensure that program goals and objectives are met and to enhance the effective management of the County’s diverse workforce. Performs the functions of one or more of these programs; may act for Diversity Programs Manager in his/her absence.

2. Assists and advises operating departments on policies, plans, and procedures in all program areas to facilitate the effective management of the County’s diverse workforce, to ensure compliance with local, State, and Federal equal employment opportunity laws and regulations, and for the effective implementation of departmental affirmative action efforts; as needed, develops and conducts training workshops on diversity, equal employment opportunity and affirmative action-related issues.

3. Receives inquiries and requests for equal employment opportunity information from community organizations and individuals, and takes appropriate action for each request; prepares and delivers presentations to community groups, employees and at related conferences; advises employees or applicants on issues or questions related to the County’s Diversity and Equal Opportunity Programs.

4. Writes and/or coordinates the completion of reports such as the Countywide Affirmative Action Plan to meet local, State and Federal reporting guidelines; develops reports and forms used internally for management auditing of program areas; drafts program policies, procedures, guidelines and investigative reports; prepares and presents reports on program areas to County management.

5. Conducts complex investigations and management inquiries; directs the investigation of individual complaints of discrimination by operating department staff; negotiates settlements and recommends appropriate resolution of complaints; consults with County Counsel to minimize County risk.

6. Receives and transmits to appropriate department all employment discrimination complaints filed with State and Federal compliance agencies by County employees and applicants; reviews department’s response to the complaints for timeliness and completeness; responds to written and oral communications from the compliance agencies.

7. Investigates informal complaints filed by County employees and applicants to determine validity of and recommend resolution to complainants’ allegations; investigates requests for reasonable accommodation and recommends appropriate accommodations.

8. Advises and consults with the Data Processing Department and other departments to develop and improve affirmative action information reporting systems.

9. Consults and works with operating departments to ensure that County hiring and promotional practices are consistent with County, State and Federal equal employment opportunity guidelines.

10. Develops and presents training curriculum on program related areas as directed.

MINIMUM QUALIFICATIONS

Either I

The equivalent of five years of full-time experience performing duties and responsibilities similar to those of a Diversity Programs Assistant Manager.

Or II

Possession of a Bachelor's Degree in business administration, public administration, human resources management, industrial psychology or in a related field from an accredited college or university.
And

The equivalent of two years of full-time experience in a position that demonstrates possession of the knowledge and abilities required for this classification.

NOTE: The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:
• Principles of public administration and good management practices.
• Effective techniques of interpersonal relations.
• Negotiation techniques and strategies.
• Problem solving techniques, methods and approaches to the investigation, mediation and resolution of discrimination complaints.
• Equal employment and affirmative action concepts and Federal, State and local laws and guidelines for compliance.
• Minority and Women Business Enterprise Program, trends, regulations, guidelines and requirements.
• Americans with Disabilities Act law, guidelines and requirements.
• Community organizations and professional associations to facilitate the development of diversity programs.
• Basic statistical methods used to analyze data to identify potential patterns of discrimination.

Abilities:
• Analysis and decision-making.
• Planning and organization.
• Consensus building.
• Assisting in the development, implementation and promotion of Diversity Programs.
• Communicating clearly and effectively in writing and orally.
• Conducting training in related program areas.
• Assisting County departments with affirmative action objectives and investigation of complaints of discrimination.
• Conferring with all levels of personnel and establishing cooperative relations with those contacted in the course of work.
• Preparing and presenting necessary reports including but not limited to investigative findings and recommendations.
• Negotiating settlements to preclude escalation of discrimination issues.

CLASS SPEC HISTORY

RMP:nt-10/81
SA:dj-Rev/Ret. 1/95
SA:lm-Rev. 7/96
SA:jc – Rev. 3/98 0090h.doc
co:updated 6/14/00
Old doc. under: 0090h.doc Jobspecs/Oldspecs
New doc. under: 0487.doc Jobspecs/Newspecs

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.