County of Alameda

DESCRIPTION

DEFINITlON

Under general direction supervises, schedules, and directs the work of a messenger staff responsible for the pick up. and delivery of inter departmental mail, reports, and special materials to County agencies and departments, and performs other related duties.

DlSTINGUISHING FEATURES

A Supervising Messenger schedules messenger routes, provides for daily mail services and is responsible for all complaints and their resolution on a daily basis. The position differs from the next lower class of Messenger because of the supervisory, scheduling, and planning responsibilities.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Supervises, trains, assigns, and evaluates the messenger staff.

2. Plans and schedules the work of subordinate staff.

3. Consults with departments concerning their specific mail and special handling and arranges for special services as requested.

4. Delivers special mail and materials on a daily basis, and makes extra runs required by departments.

5. Supervises the maintenance and care of the messenger vehicles and arranges for vehicle service.

6. Reviews complaints and acts to resolve them.

7. Organizes mail rooms for delivery and sorting efficiency.

8. Prepares attendance reports.

9. Maintains QIC code book and assigns new numbers as needed.

l0. Acts as a Messenger, performing all their tasks as required.

MINIMUM QUALIFICATIONS

Either I

Experience:

The equivalent of two years full time experience as a Messenger in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.).

Completion of the Alameda County Management Academy “Management and Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.

Or II

The equivalent of three years of delivery service experience or clerical experience which involves scheduling and planning of work. One year of the required experience must have been in a supervisory capacity.

Or III

Some acceptable combination of education and appropriate experience.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles of supervision
• County of Alameda cities, roads and directions
• Scheduling techniques
• General care of vehicles.

Abilities:

• Motivating and directing staff
• Training employees to meet their work schedules, and in the use of their vehicles
• Working effectively and harmoniously with personnel in all County departments
• Maintaining simple records
• Speaking clearly; and reading maps

LICENSE:

Possession of a valid California Motor Vehicle Operator’s license.

PHYSICAL CHARACTERISTICS:

• Ability to lift heavy objects up to 50 pounds.
• Ability to work outside in all weather conditions.
• Ability to drive up to 120 miles per day.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

CLASS SPEC HISTORY

DDB:lh
2/80
0102h
Jc updated: 7/6/00
1106.doc
CSC Date: 4/4/80
RE:cs Revised 8/1/13
CSC Date: 8/21/13

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.