County of Alameda

DESCRIPTION

Under general supervision, act as a lead; and do a variety of related clerical work as required.

DISTINGUISHING FEATURES

This is a specialized clerical class. Incumbents in this class perform general clerical work and, in addition, are responsible for making decisions regarding the assignment and review of the work of two or more full time equivalent employees or using independent judgment in evaluating the performance of two full time equivalent employees.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. All duties listed are not necessarily performed by each individual in the classification.

1. Receives work assignments and distributes to subordinates in accordance with workload and priorities; reviews work of subordinates for accuracy and completeness and for conformance to established style and format.

2. Assists subordinates in resolving problems encountered in their work; informs employees of new and revised procedures.

3. Periodically reviews clerical operating procedures and recommends appropriate changes.

4. Performs a wide variety of general clerical work which may include typing, use of alpha numeric keyboard stenography, machine transcription, filing, and acting as a receptionist; operates a variety of office machines; processes mail; prepares routine correspondence and reports.

5. Advises supervisor of workload or personnel problems.

MINIMUM QUALIFICATIONS

Either I

The equivalent of one year of experience in the class of Clerk II or in an equivalent or higher level class in Alameda County classified service (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or II

The equivalent of two years of full time clerical experience.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Modern office practices and procedures including business correspondence, filing, and standard office equipment operation.

Ability to:

• Do clerical work involving independent judgment and requiring accuracy and speed.
• Identify and correct errors in English usage and grammar and arithmetical computations.
• Schedule, assign, and review the work of others.
• Understand and follow complex oral and written directions.
• Establish and maintain cooperative working relations with the public.

CLASS SPEC HISTORY

State Clerical Study
Retyped: 3/25/76
nw
DFP:pb
Revised: 2/13/92

0109h
updated jc 7/00
Newspecs: 1124

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.