County of Alameda

Under general direction, plans, organizes, controls, manages and performs complex and professional human resources management work required to develop, administer and maintain a program of human resources management and administration, including recruitment/staffing; classification and compensation; workforce/training planning and development; performance management; employee and labor relations; and safety programs; provides human resources expertise and workforce management consultation to the Zone 7 Water Agency; and performs related work as required.

DISTINGUISHING FEATURES

The Human Resources Manager, Zone 7 is a single position class located in the Agency responsible for directing the overall human resources programs and activities of the Agency and provides first-line supervision to assigned human resources staff.  This class is distinguished from the Human Resources Analyst, Zone 7 in that the former is responsible for managing the entire Agency human resources program.  The position reports to the Assistant General Manager – Finance, Zone 7, who has multi-disciplinary oversight and supervises staff of assigned functional areas.

NOTE:    The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

1. Supervises staff assigned to the Agency human resources division; assigns and reviews work and evaluates performance of assigned staff.
2. Provides advice and consultation to management on human resource-related matters and activities, including, but not limited to; Agency and County policies, procedures and programs; employment issues; Civil Service Commission rules; Administrative Code; interpretation of Memoranda of Understanding, and other applicable laws, rules and regulations.
3. Interprets General Manager and Board of Director instructions and requests; makes interpretations of Agency ordinances, policies, and applicable laws and regulations to ensure compliance within assigned areas.
4. Coordinates and directs disciplinary actions taken by the Agency; investigates proposed disciplinary actions; provides consultation and advice to management on appropriate actions; investigates and negotiates resolutions to grievances and participates in the grievance process; participates in disciplinary and grievance hearings and represents the Agency before hearing officers, arbitrators, and the Civil Service Commission; prepares narrative reports and recommendations; directs the Agency's performance evaluation program and exit interview process.
5. Acts as the primary Agency representative on all labor relations matters, including meet and confer processes, grievances, disciplinary actions, employee complaints, personnel matters, and other labor relations activities with the Unions.
6. Manages the Agency’s recruitment and selection program; advises management on the selection and placement of employees; represents the Agency before the Civil Service Commission and at meetings and conferences; collaborates with the County Human Resource Services Department in the recruitment, selection and placement of personnel, and in other human resources activities.
7. Develops, revises, and maintains personnel and safety policies and procedures; conducts research on changing trends in human resource programs and applicable laws, rules, and regulations; makes recommendations related to the development of personnel and safety services and/or programs.
8. Manages the Agency Disability Program and coordinates with the County Disability Program Division to provide effective and efficient disability program services for the Agency.
9. Reviews and screens classification requests; conducts or directs classification studies and organizational analyses; provides input for class specifications and recommends the adoption or revision of class specifications; advises management on the merits of request for reclassifications; is responsible for position management.
10. Evaluates the Agency’s training needs; plans, conducts, and coordinates the Agency’s training programs.
11. Serves on various task forces and committees.
12. Performs other related work as required.

EITHER I

Experience:  

The equivalent of two (2) years of full-time experience in the classification of Human Resources Analyst, Zone 7, Departmental Human Resources Officer, or in an equivalent or higher-level classification performing human resources related activities in the Alameda County classified service.

OR II

Education:

Possession of a Bachelor’s degree from an accredited college or university in human resources management, business administration, public administration, industrial/organizational psychology, or a closely related field.

AND

Experience:

The equivalent of four (4) years of full-time professional-level experience involving the management of the full range of duties of human resources activities and programs for the organization. Two (2) years of the required experience must have been in a supervisory capacity.

Substitution:

Additional professional level experience may be substituted for the required education on a year-for-year basis.

License:

Possession of a valid California Driver’s License.  

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE:  The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification.

Knowledge of:

• Management functions, i.e., Planning, Organizing, Directing and Controlling.
• Organizational analysis and development and leadership competencies.
• Human Resources policies, programs, and services with Diversity embedded.
• Labor relations laws, practices, and trends.
• Progressive discipline.
• Grievance resolution.
• Consultative and coaching skills with supervisors and managers.
• Investigative and interview techniques.
• Public human resources administration including job analysis and position classification, conducting job audits, wage and salary administration, recruitment and selection, employer-employee relations, and training.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of personnel related activities including Equal Employment Opportunity, the Americans with Disabilities Act, and the Family and Medical Leave Act.
• Workforce assessment techniques and employment policies, practices, and procedures.
• Successful recruiting strategies to attract diverse and high caliber candidates.
• Performance Management and Appraisal methods.
• Techniques to assess training program effectiveness, including use of applicable metrics.

Ability to:

• Interpret, explain, and ensure compliance with Agency policies and procedures; laws; codes; regulations; and ordinances.
• Use interpersonal skills to communicate effectively.
• Conduct complex research projects on a wide variety of human resource topics, evaluate alternatives, make sound recommendations, and prepare effective technical staff reports.
• Prepare clear and concise reports, correspondences, policies, procedures, and other written materials.
• Effectively represent the Agency and its departments in meetings with governmental agencies, contractors, vendors, and various businesses, professional, regulatory, and legislative organizations.
• Maintain confidentiality of sensitive information.
• Maintain accurate files and records.
• Organize and prioritize a variety of projects and multiple tasks in an effective and timely manner; set priorities and meet critical time deadlines.
• Operate modern office equipment including computer equipment and specialized software application programs.
• Use tact, initiative, prudence, and independent judgement within policy and legal guidelines in all situations.
• Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.  

NewSpec 4919

EB:sa 05/14/2020

CSC Date: 05/20/2020

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.