DESCRIPTION
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Under general direction, to assist in the determination and implementation of the Zone 7 Water Agency’s (Agency) network and determine strategic network architecture in the planning, design, implementation, and maintenance of network systems and servers; and perform related duties as required.
DISTINGUISHING FEATURES
This classification is located in the Agency and will report to the Assistant General Manager – Finance, Zone 7. This position is responsible for ensuring the reliability, security, and optimal performance of the Agency’s network systems and servers, as well as providing expert-level support for network-related issues. This position will work with internal and external stakeholders to identify, recommend, develop, implement, and support cutting-edge solutions, and develop and implement information technology (IT) related policies, procedures, and best practices.
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EXAMPLES OF DUTIES
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NOTE: The following are duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each employee in the classification does not necessarily perform all duties listed.
- Performs complex network and systems engineering duties in the design, test and support of firewall routers, network architecture and strategy, logical network design, and network server capacity management.
- Designs, implements, and manages long-range strategic planning of local and wide area networks (LAN/WAN) for the Agency. Participates in the development of policies and procedures; recommends programs, projects, and work assignments to associated team members for current and future network requirements.
- Ensures network reliability, availability, security by selecting, implementing and establishing procedures for the use of proactive network, systems and applications management software.
- Configures and manages network devices, including routers, switches, firewalls, and load balancers.
- Serves as the lead of other IT team members to integrate network solutions with existing systems and applications.
- Oversees the design, establishment, and maintenance of appropriate security levels for all hardware and software on the system.
- Researches, evaluates and makes recommendations on new software and hardware technologies such as access, security, protocol analysis tools, and network management software; assesses network capacity and performance, and makes recommendations for upgrades or enhancements to support business processes.
- Oversees vendor activities and serves as the vendor liaison on assigned projects requiring the involvement of network certified staff.
- Implements and manages network security measures, including firewalls, virtual private networks (VPNs), and intrusion detection/prevention systems and conduct regular security audits and vulnerability assessments.
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MINIMUM QUALIFICATIONS
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Experience:
The equivalent of seven (7) years of full-time, progressively responsible experience in network systems analysis, network systems administration, and network systems management.
Substitution:
Possession of a bachelor’s degree from an accredited college or university with a major in Computer Science, Information Technology, or a closely related field may substitute for two (2) years of the required experience.
Certificate:
Professional Certification as a Cisco Certified Network Associate (CCNA), Certified Sonic Wall Security Professional (CSSP), or Microsoft Certified Systems Engineer (MCSE). Possession of a Project Management Professional (PMP) certificate is highly desirable.
License:
Possession of a valid California Driver’s License.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.
Knowledge of:
- Computer networking software for various hardware platforms.
- Current data communications techniques and technologies.
- Alternative building design and specifications.
- WAN-Wide Area Networking, such as System Network Architecture (SNA) and Transmission Control Protocol/Internet Protocol (TCP/IP).
- Security measures to protect systems from unauthorized access and potential threats.
- LAN-Local Area Networking.
- Principles, methods and techniques in the design and operation of management information systems.
- Principles and practices of computer systems analysis and design, including database design and management and methods of ensuring efficient systems operation and maintenance.
- Functions, capacity, characteristics, and limitations of standard computers and related equipment.
- Project planning, prioritizing and scheduling techniques.
- Systems troubleshooting principles and practices.
- Basic accounting, statistical, business and office procedures commonly found in administrative systems applications.
Ability to:
- Develop long-range systems and network strategies.
- Develop and communicate operating standards.
- Design and install large bandwidth solutions in a reliable, manageable and standard vendor supported configuration at the lowest possible cost.
- Develop and write Requests for Proposals (RFP’s) and Requests for Quotations (RFQ’s).
- Communicate effectively, orally and in writing, with employees, data processing staff, user department management, and various vendors.
- Create and update detailed network documentation, including diagrams, configurations, and standard operating procedures.
- Manage staff and multiple concurrent projects effectively.
- Be flexible and adaptable to continually changing demands or situations.
- Analyze and define user problems and requirements and develop efficient, cost-effective computer applications solutions.
- Conduct information systems and procedures analysis and feasibility studies.
- Analyze complex problems, evaluate alternatives and make sound recommendations.
- Prepare clear, concise and accurate program documentation, and user procedures.
- Use standard office and computer equipment to prepare reports of work performed and other written materials.
- Build effective work teams.
- Troubleshoot hardware and software problems and make or recommend modifications.
- Make sound independent decisions within established guidelines.
- Establish and maintain effective working relationships with computer system users, vendors, employees and others encountered in the course of work.
- Operate a variety of computer hardware and peripheral equipment and related operating systems and software used within the Agency.
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CLASS SPEC HISTORY
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Newspec 5002.docx
DR:saa 06/18/2024
CSC Date: 06/26/2024
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BENEFITS
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Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
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