County of Alameda

Under general direction, provides leadership in developing, planning, organizing and directing the activities associated with the identification,  development and operation of Coordinated Entry, Housing Services, or Clinical Services Divisions for residents who are homeless or at risk of homelessness, including those with serious mental illness; establishes and integrates housing related plans and policies for the use of the Mental Health Services Act (MHSA), Housing and Urban Development (HUD), Medi-Cal, and/or other homelessness funding; and performs other duties as assigned.    

DISTINGUISHING FEATURES  

This class is located in the Office of Homeless Care and Coordination at Health Care Services Agency and reports to the Deputy Director or Director of the Office of Homeless Care and Coordination (OHCC). Incumbents in this class are responsible for developing, organizing, and administering the full spectrum of homelessness services. The Homelessness Services Administrator collaborates with the Housing and Community Development (HCD) Department, Alameda County Behavioral Health (ACBH), other County agencies/departments, and community organizations in policy development, formulation of goals, strategic planning, and management of funding related to its assigned area.  This position oversees and directs, through subordinate supervisory and/or professional staff, the activities associated with identification, development, and operation of housing and related supportive services for residents at risk of or experiencing homelessness in Alameda County.   

The Homelessness Services Administrator is distinguished from the Deputy Director of OHCC in that the latter assists in the development and achievement of the Agency’s goals as it relates to homelessness. It is further distinguished from the Director of OHCC in that the latter requires broad experience in homelessness administration and has overall responsibility for all operations in the Office of Homeless Care and Coordination, which include the development of priorities, goals, and objectives for and the coordination between the planning and implementation functions of the major service divisions.

NOTE:    The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Not all duties listed are necessarily performed by each individual in the classification.

1. Oversees and administers the activities associated with the identification, development and operation of housing and services for residents who are homeless or at risk of homelessness. 
2. Administers the implementation and integration of homelessness funding and is responsible for project identification and commitments of said funding in program settings.
3. Establishes methods and structure for managing funds consistent with federal and state funding source guidelines.
4. Oversees the coordination with other organizations, including County departments, community-based organizations, housing organizations and cities to identify potential program sites for services funded within OHCC.
5. Provides for the development and delivery of appropriate training for clients, family members, care providers and others in how to find, access, and retain appropriate housing and services.
6. Oversees the collection and dissemination of information related to housing and services availability.
7. Oversees the collection and annual publication of financial, services and outcome data regarding the performance of OHCC related investments, services and functions.
8. Represents OHCC at national, state, county and community meetings related to housing and homelessness; serves in leadership roles such as in the implementation of the County’s Home Together Plan and other interagency initiatives as may arise from time to time.
9. Administers fund development and grant writing activities to financially support expanded availability of housing and services for people experiencing homelessness.
10. Develops and manages homelessness related contracts, grant applications, MOU’s, financial applications, and RFI/RFP processes associated with expenditure of housing and services funding opportunities.
11. Ensures compliance with the funding regulatory requirements, and audits by the state/federal and/or other related regulatory requirements.
12. Supervises and coordinates regular meetings of staff assigned to OHCC programs and community service teams.  Manages performance outcomes and facilitates information sharing and best practices.
13. Responsible for public presentations including briefings related to homelessness to the Director of Health Care Services Agency, the Board of Supervisors, and other local, state, and federal agencies.
14. Maintains knowledge of current trends in homelessness health and housing services and operations; participates in variety of professional committees and meetings.

Education:  

Possession of a Master's degree from an accredited university in Social Science, Public Health Administration, Business Administration, Public Administration, City and Regional Planning or Public Policy or related field.    

AND

Experience:  

The equivalent of three (3) years’ full-time administrative/management experience including planning and evaluation, budget oversight and personnel management experience in homelessness, housing programs or supported housing programs in an urban community and an at-risk population.  

Substitution:  

Additional experience may be substituted for the Master’s degree requirement on a year-for-year basis.  

License:  

Possession of a valid California Motor Vehicle Operator's license.  

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE:  The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.  

Knowledge of:

• State, Federal, and local regulations, including associated procedures and guidelines related to housing and community development programs.
• Public and private funding sources.
• Fund development and grant management.
• Current principles, practices and trends in the health care field, homelessness and housing services.
• Current mental health and housing development trends.
• Community/organizational and public/private partnership dynamics and development.
• Strategic planning and implementation.
• Principles and practices of financial management.
• Basic principles and practices of real estate transactions.
• Practices and techniques of administrative analysis, evaluation, and report preparation.
• Management principles and practices, including work planning, employee supervision and resource allocation.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Planning, implementation, and evaluation of system-wide expansions.  

Ability to:  

• Communicate effectively both orally and in writing.
• Make sound decisions, use good judgment.
• Perform analytical problem solving.
• Provide effective leadership in a variety of settings with diverse parties.
• Plan, organize and prioritize work.
• Provide budget development and other data analysis.
• Demonstrate interpersonal sensitivity.
• Work independently, collaboratively with multidisciplinary team, community resources and organizations.

BG:po  7/17/06

Newspec:  5030.doc

CSC Date:   8/16/2006

AC:sa Revised/Retitled 09/30/2021

Old Title: Housing Services Administrator

CSC Date: 10/20/2021

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.