County of Alameda

DESCRIPTION

Under general direction, provides leadership, plans, develops, coordinates the implementation of Wellness, Recovery & Resiliency programs, services and strategies across the service delivery system for all age groups served by Behavioral Health Care Services (BHCS); develops policies and procedures, standards and methodologies for services to be delivered by county staff, student professionals, private providers, and community based organizations; identifies and promotes specific wellness models, needs, and objectives, and evaluation techniques and methodology throughout the system of care; and performs related duties as assigned.

DISTINGUISHING FEATURES

This single position class is located in Behavioral Health Care Services which provides alcohol and other drugs and mental health services through county staff, private providers and community based organizations. This position reports to the Director of Management Services. This managing director position has organizational, policy development and administrative responsibilities for the Wellness, Recovery, & Resiliency Program. Responsibilities include strategic planning and the development of resources needed to provide training and development services. This position is distinguished from the next higher class of Director of Management Services in that the latter is responsible for a broader range of functions, including directing the Behavioral Health Managed Care Plan, quality assurance, planning and evaluation, staff development, information systems and patient advocacy.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Provide leadership and collaborate with BHCS staff, community based organizations, consumer organizations, family organizations and other stakeholders to develop and implement wellness Recovery & Resilience Initiatives for BHCS.

2. Design and implement programs and strategies supporting Wellness Recovery & Resilience including: peer support, wellness-recovery action planning, consumer involvement and participation and consumer employment;

3. Develops and maintains standards, objectives, policies, and procedures for Wellness, Recovery & Resiliency training and technical assistance. Participates in evaluation of BHCS training programs’ effectiveness and recommends changes in curriculum, frequency, format or other aspects of training programs and resources to improve effectiveness.

4. Assesses Wellness Recovery & Resiliency service delivery methodologies throughout the system of care; and makes recommendations as needed for improvements.

5. Identifies evidence-based and best practices in Wellness Recovery & Resiliency and makes recommendations about their incorporation into BHCS programs.

6. Manages the Wellness & Recovery Resource Hub, and identifies and utilizes additional resources for wellness program development pertaining to MHSA funded programs.

7. Working with consumer leadership, develop and staff the “Wellness Recovery Task Force.” Provides leadership to develop a strategic plan that incorporates wellness recovery resiliency strategies into BHCS.

8. Collaborate with Family Education Center leadership to coordinate program development and implementation.

9. Identifies and contracts with external vendors (trainers and consultants) and evaluates their performance.

10. Acts as a liaison to the community, governmental agencies, community organizations, and other stakeholders regarding mental health services.

11. Remains abreast of current trends, research, and legislation affecting programs and services.

MINIMUM QUALIFICATIONS

Education:

Possession of a Master’s degree from an accredited university in business administration, organizational development, health care administration, public health, social work, counseling, clinical or educational psychology or a closely related field.

AND
Experience:

The equivalent of four years full-time experience in planning, developing, implementing, and evaluating consumer-driven, family oriented programs and services in health care or closely related field.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Wellness, Recovery Resiliency principles as they affect services to adults and children in the publicly funded mental health services arena.
• Principles and best practices of wellness & recovery and resilience.
• Current trends, research and legislation affecting mental health programs and services.
• Principles and best practices of marketing concepts and techniques.
• Community organizational and public/private partnership dynamics and development.
• Strategic planning and implementation, and project management .
• Practices and techniques of administrative analysis, evaluation and report preparation.
• Management principles and best practices including work planning, employee supervision and resource allocation.
• Computer applications and technology related to the work.
• Office administrative practices and procedures including records management and the operation of standard office equipment.

Ability to:

• Assess training and development needs of multiple organizational groups and programs.
• Perform methodologically sound evaluations.
• Plan, organize and prioritize work.
• Provide budget development and other data analysis.
• Establish and maintain cooperative work relationships with county departments, other agencies and the community.
• Work independently.

Core Competencies:

• Oral Communication - Includes person to person and presentations before large groups.
• Written Communication - Includes daily correspondence and larger reports/presentations.
• Decision-making - Includes making decisions that further the goals and needs of the County; includes using business acumen in making decisions that build a strong organization which delivers the highest level of service to diverse customers.
• Analytical and Problem Solving - Includes using vision, strategy, and innovation to deal with change.
• Planning and Organization - Includes using vision, strategy and innovation to maximize resources.
• Management Control / Supervision - Includes making excellent hiring choices, developing staff professionalism, growth and competency, and giving honest and fair evaluations.
• Leadership - Includes knowing when to lead and when to work effectively as part of a group; includes imparting to staff a commitment to the County’s mission, credo and goals; includes modeling excellence.
• Interpersonal Sensitivity - Includes fair treatment of all persons in both oral and written communication.
• Flexibility - Includes working with change using vision, strategy and innovation
• Resistance/Adaptation to Stress - Includes staying calm under difficult conditions.

CLASS SPEC HISTORY

AM/ad 10/90
Old doc: 1148h
New doc: 5070.doc
ys/6/01
CSC Date: 11/21/90
DRH:po Rev./Retitle 1/16/07-4/9/07
old title: Director, Mental Hlth Continuing Care Svcs.
CSC Date: 4/25/2007

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.