DESCRIPTION
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Under general direction of the Director or Deputy Director of Public Health, plan, develop, organize, and direct the activities and staff of their assigned division in the Public Health Department (Family Health Services, Community Health Services, Communicable Disease Control and Prevention, Public Health Nursing, and Quality Improvement and Accreditation); and to do related work as required.
A Public Health Division may include a variety of state and federally-mandated programs for Alameda County residents. The Division Director, Public Health, may be required to directly administer one or more division programs and to satisfy all professional qualifications and/or licenses required for the administration of assigned programs.
DISTINGUISHING FEATURES
This class is located in the Public Health Department of the Health Care Services Agency. The incumbent of this class has responsibility for developing, organizing, and administrating the full spectrum of division services. This class is distinguished from the lower classification of Deputy Division Director, Public Health, in that the former provides assistance with the organization, administration, and direction of the division by providing administrative oversight to division staff regarding program operations. The higher classification of Division Director, Public Health, is responsible for providing leadership, supervision, and management of programs and operations for the entire Division. The incumbents are responsible for directing and administering programs that represent the full spectrum of services along the continuum of care within the public health system, including primary and preventive care, population-level services such as health education/health promotion, episodic care, specialty and sub-specialty care in all treatment settings.
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EXAMPLES OF DUTIES
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NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.
- Analyzes and interprets State and Federal standards and mandates into operational policies and procedures for the Division; assists in developing overall program and/or department policy, goals, and objectives, including local and state strategic planning efforts, evaluates existing policies, practices and standards of the various division programs for compliance with State, Federal and local guidelines and/or regulations; analyzes new legislation and its impact on programs and the County budget and makes recommendations to the Public Health Director and/or Deputy Director.
- Develops, monitors, and coordinates assigned Division Fiscal/operational process, including an annual budget and plan for each funding source (e.g., Medi-Cal, Federal, State, and other grant or local funds); maintains budget and fiscal controls of expenditures and revenues; reviews and adjusts budget according to changes in State/Federal/local or other grant allocations and anticipated and unanticipated changes in service expenditures and revenues; reviews and analyzes statistical and financial reports; represents the programs in contract negotiations, program reviews and audits with all applicable funders.
- Serves as a member of PHD Leadership and collaborates with executive team, Human Resources, and other HCSA/PHD operational units, contracted community-based organizations, organizations and programs providing direct services and other relevant parties to ensure the inclusion of wellness and recovery, cultural responsiveness and best practices in service delivery.
- Aligns strategic plans of their respective division with the goals and strategic directions of the Public Health Department, Health Care Services Agency, and the County of Alameda.
- Provides vision, oversight, and leadership for their respective Division, with an eye toward current trends in population health (infectious, communicable, and chronic diseases, family health, reproductive, and sexual health) and forward-thinking changes in the field of Public Health (social determinants of health, health equity, emergency preparedness/readiness).
- When assigned to Family Health Services (FHS) either directly or through others: Authorizes inpatient and outpatient medical evaluations and treatment for CMS eligible children; through various CMS approved hospitals and specialty care centers and several hundred CCS paneled specialty physicians and CHDP approved primary care providers; oversees the medical and dental consultants who support the FHS programs.
- Directs a large complement of multidisciplinary staff through subordinate management personnel and provides administrative direction to staff.
- Provides administrative oversight to the billing and claiming activities within the division, including extensive leveraging efforts and fee-for-service billing where applicable.
- As required, provides high-level review and/or mediation for inquiries or appeals for service from program clients.
- Where applicable, implements programmatic eligibility and State and Federal case management policies and establish, in consultation with others, local operational policies. Through medical consultants and/or skilled medical professional managers as required, assures that service is appropriate and given by a properly certified provider.
- Oversees planning and development of management information systems within the division; analyzes data to assist in division management strategic planning efforts, e.g., to predict program growth rates and expansion needs and advocate for program changes; administratively oversees computer systems that facilitate case management, billing/accounting procedures, and other operational needs.
- Serves as a resource to division staff in maximizing programmatic design and operations, as well as achievement of compliance with all applicable professional and regulatory requirements. Administers multiple complex public health programs representing administrative, population-based, and/or direct service delivery.
- Recruits, hires, and trains professional and support staff; assigns, reviews, and evaluates staff performance; handles grievances and disciplinary problems.
- Maintains liaison with State, Federal, and local agencies for coordination and implementation of all division programs and activities; acts as liaison to advisory boards and community groups; serves as Health Care Services Agency and departmental appointee to various committees, task forces, agencies and councils; represents the agency in matters concerning division programs; effectively articulates the intent, value, and contributions of all operations within the division.
- When assigned to Quality Improvement and Accreditation, provides oversight of the department’s national accreditation, councils and commissions, strategic planning, and public health staff professional development, as well as the countywide Community Health Assessment and Community Health Improvement Plan.
- Serves on a variety of committees and task forces; attends meetings and makes presentations as required.
- Prepares a variety of correspondence, narrative and statistical reports, information for the Board of Supervisors, program documentation, policies, procedures, and other written materials.
- May perform other duties as assigned.
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MINIMUM QUALIFICATIONS
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EITHER I
Experience:
The equivalent of two (2) years of full-time experience in the classification of Deputy Division Director, Public Health, in the Alameda County classified service.
OR II
Education:
Possession of a bachelor’s degree from an accredited college or university with a major emphasis in Public Health, Health Care, Public Administration, Social Work, or a related field.
AND
Experience:
The equivalent of four (4) years of full-time, professional management and supervisory experience in directing large public or private health care programs, which must have included progressive responsibility in planning, organizing, and administrating leadership in the areas of program operations, management, and evaluation.
Some division assignments may also require at least one (1) year of full-time management experience in the administration of administrative, quality improvement, workforce development, or clinical services.
Substitution:
Possession of a master’s or higher in Public Health, Nursing, Public Health Nursing, Public Policy, Public Administration, Psychology, or other allied health fields of study may be substituted for one (1) year of the required experience in pattern II.
License:
If required by the incumbent’s division assignment, possession of a current valid license, registration, or professional degree which satisfies the required qualifications of the Skilled Medical Professional.
Possession of a valid California Motor Vehicle Operator's license.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.
Knowledge of:
- Current principles, practices, and techniques of program development, implementation, and evaluation.
- Methods of administrative problem-solving.
- Current laws, rules, and regulations pertaining to the Division and the field of public health.
- Health service delivery of relevance to the Division.
- Principles of systems thinking, personnel management, training, and supervision.
- Principles and practices of governmental budgeting, funding, and grant contracts.
- Principles and practices of effective organization, management, monitoring, quality assurance, and quality improvement indicators.
- Disparities in health outcomes for vulnerable populations which includes understanding the factors affecting health and health equity, e.g., institutional racism, socio-economic, disenfranchisement, sexism, heterosexism, violence, climate, and the environment.
- Ten Essential Public Health Services and Foundational Capabilities.
Ability to:
- Make strategic, relevant decisions that support the mission and vision of the assigned division and the Public Health Department.
- Plan and evaluate programs and services.
- Interpret pertinent and prevailing rules and regulations.
- Facilitate and model effective written and oral communication with attention to linguistic preferences and cultural proficiency.
- Exercise interpersonal sensitivity, political astuteness, and group interaction skills to establish and maintain effective working relationships.
- Analyze and problem-solve.
- Exercise leadership.
- Manage administrative and supervisorial responsibilities.
- Provide fiscal analysis.
- Provide professional development, coaching, and mentorship to staff and interns.
- Oversee and review the work of professional, clinical, technical, and administrative personnel.
- Manage multiple and changing priorities.
- Demonstrate flexibility.
- Adapt to stress.
- Manage through technology systems.
- Incorporate ethical standards of practice into all interactions with individuals, organizations, and diverse communities.
- Prepare clear, accurate, and effective reports, correspondence, standards, procedures, protocols, policies, informational brochures, and other written materials.
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CLASS SPEC HISTORY
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TMZ:pb 1/19/90
JGS:lm Revised/Retitled - 4/96
Msw
Old doc: 1128H.doc
New doc: 5085.doc
ys/6/01
CSC Date: 4/17/96
CC:pf Rev/Retitle 3/4/03
[old title: Children’s Medical Svcs. Administrator]
CSC Date: 9/3/03
SG:cs Revised 3/14/11
Old Title: Family Health Services Administrator
CSC Date: 04/06/11
SK: saa Revised 03/08/2023
CSC Date: 06/28/2023
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BENEFITS
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Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
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