DESCRIPTION
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Under general direction, to supervise, plan, organize, and direct the activities of one or more major Workforce Development Board (WDB) programs; develop and implement program management policies and administrative practices; perform or oversee the most complex and sensitive assignments; develop critical internal and external partnerships including but not limited local education agencies, regional Workforce Development Boards, community-based organizations, economic development agencies, employers, and other key stakeholders involved in workforce development; and does related work as required.
DISTINGUISHING FEATURES
The Assistant Director, Workforce Development Board, position is located in the Alameda County Social Services Agency. This is a second-line supervisory classification, reporting directly to the WDB Director. The Assistant WDB Director is responsible for implementing state, federal, and local employment and training programs for job seekers and employers and is also accountable to the WDB’s Board for program results and outcomes. The incumbent supervises professional-level financial, administrative, and program staff that are involved in both workforce system and employer-focused services.
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EXAMPLES OF DUTIES
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NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.
- Oversees the planning processes of several major strategic workforce program areas, including the local workforce development area’s plan, new grants, requests for proposals, funding distribution, and grant administration; provides performance management oversight and ensures successful program outcomes.
- Oversees grant distribution and budgets, including grant management activities, cost allocation planning, and contract negotiations with providers.
- Reviews and approves contract documents and purchase orders. Works to integrate Social Services Agency workforce program services planning and procurements as appropriate and beneficial to the county’s diverse communities.
- Ensures compliance with the Workforce Innovation and Opportunities Act (WIOA)/federal workforce policy, federal Welfare-to-Work programs, and County procurement standards and policies; acts as liaison to Auditor-Controller and State Workforce Services Division.
- Makes recommendations for program funding priorities, policy development, and service delivery to the WDB Director and as appropriate to the WDB Board.
- Oversees program services delivered by the WDB’s program operators, e.g., career centers, youth services providers, community organizations, and local education agencies.
- Manages and reviews staff work, which includes WDB items, reports, grant applications, contracts/amendments, policies and procedures, budgets, management information system (MIS) reports, and internal and external correspondence.
- Oversees compliance with WIOA rules and regulations. Coordinates state and federal audits, and monitoring visits. Responds to findings and recommendations and implement corrective actions when necessary.
- Handles personnel actions, assists with labor issues and disputes, writes evaluations, resolves employee conflicts, and promotes good employee relations and customer service, and collaboration inside and outside of the Social Services Agency.
- Acts in the absence of the WDB Director in terms of decision-making and board relations; oversees the Department’s administration and operational functions on behalf of the WDB Director; represents the WDB Director and the department at a wide variety of civic, business, and community functions as part of building strong partnerships and relationships.
- Performs other duties and responsibilities as assigned.
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MINIMUM QUALIFICATIONS
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Education:
Possession of a bachelor’s degree from an accredited college or university with major coursework in social welfare, business administration, public administration, or a related field.
AND
EITHER I
Experience:
The equivalent of four (4) years of full-time experience as a Career Development Specialist II, or an equivalent or higher-level administrative/management classification in the Alameda County classified service.
OR II
Experience:
The equivalent of six (6) years of professional-level administrative/management experience within a public assistance agency, workforce development or community-based organization which includes responsibility for employment, training, economic or workforce development programs, and working with a civic group or citizen board. This experience must include at least two (2) years of supervising the work of others.
Substitution:
Possession of a master’s degree in social work, business administration, or public administration may be substituted for two years of the required experience in both patterns listed above.
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to the duties listed under the “Examples of Duties" section of this specification.
Knowledge of:
- Labor market information and local economic development resources.
- Functions and purpose of the Workforce Development Board, state and federal workforce organizations administering public workforce funding and grant resources.
- The local and regional economy, workforce services and community assets, and stakeholder groups invested in serving Alameda County’s residents.
- Principles and techniques of budget, personnel, and contract management.
- Talent development, planning, staffing, and Human Resource policy and implementation and monitoring.
- Principles, methods, and techniques of administration, including the organization and management of modern social services and institutional administration.
- Laws, codes, and statutes relating to the functions and duties of major workforce and development programs.
- Social, economic, and psychological factors that impact employment and training programs.
- Forces and trends relating to employment and economic impacts that affect job seekers such as dislocated workers, disadvantaged youths, adults, and other groups with barriers to employment, including but not limited to the re-entry population, people with disabilities, long-term unemployed, and underemployed workers.
- Career pathway strategies, career counseling, training opportunities, and various modes of skills development to meet the needs of the current labor market.
Ability to:
- Support and advise the WDB Director and the WDB’s Board members on sensitive issues
- Provide leadership and direction to highly motivated staff.
- Plan and supervise the work of others in a highly dynamic and collaborative work environment.
- Plan and work cooperatively with partners engaged in local and regional education, community, and industry development.
- Manage work, set priorities, and oversee multiple projects effectively.
- Plan, organize, and direct workforce programs that are responsive to employer needs. Create innovative solutions to complex workforce issues identified by industry.
- Understand prominent industry sector strategies and implement effective programs within a “results-based” framework.
- Analyze situations accurately and adopt effective courses of action.
- Write effectively and make presentations before industry, civic, and community stakeholder groups.
- Prepare budget estimates and reports.
- Work with elected and public officials.
- Maintain flexibility.
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CLASS SPEC HISTORY
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TT:sw
12/24/97
Old document: 6053h.doc
Rev. 2/11/98
New document: Jobspecs/6053
ys/7/01
CSC Date: 3/4/98
IB:cs Revised 1/27/15
Old Title: Assistant Director, Private Industry Council
CSC Date: 3/4/15
DR:saa Revised/Retitled 12/21/2023
Old Title: Assistant Director, Workforce Investment Board
CSC Date: 02/07/2024
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BENEFITS
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Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
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