DESCRIPTION
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Under general direction, performs management, administrative, and supervisory duties for the clinical functions of the Alameda County Sheriff’s Office (ACSO) Community Oriented Response and Engagement (CORE) Unit. These duties include, but are not limited to, clinical program development and implementation; program monitoring and evaluation; program service coordination; program budget, and reimbursement oversight; and performs other related duties as assigned.
DISTINGUISHING FEATURES
This is a single-position classification located in the CORE Unit of the ACSO. The CORE unit functions within a law enforcement environment with the objective of mitigating adult and juvenile crime. The primary focus of responsibility is on the overall management and coordination of service delivery and personnel to achieve defined fiscal and programmatic objectives. The incumbent is required to have clinical expertise in the delivery of psychotherapeutic and related services focused on the problems of youth and adult offenders and their families. The CORE Clinical Manager supervises, through subordinate supervisor(s), a staff of mental health professionals and a variety of support staff. The CORE Clinical Manager has primary responsibility for the supervision, and management of all clinical aspects of the Sheriff’s CORE Unit.
The CORE Clinical Manager is distinguished from the lower-level classification of CORE Clinical Supervisor in that the former is considered a second-level supervisor responsible for managing the overall service area of the division while the latter is considered a first-line supervisor responsible for directing the day-to-day activities of a work group.
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EXAMPLES OF DUTIES
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NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.
- Directs, manages, and supervises the activities of licensed professional, paraprofessional, technical, and clerical staff directly and through subordinate supervisors, including interviewing, selecting, training, assigning, and reviewing work and other personnel matters.
- Coordinates, collaborates, and consults with sworn staff as well as other public and private health and mental health providers, department management staff, and community organizations regarding the, priorities of programs and services to address the needs of the community.
- Coordinates and collaborates with law enforcement staff responsible for non-clinical administration of the Unit to ensure the general administrative, business, and fiscal job tasks of the Unit’s operations are accurate and completed.
- Prepares reports and makes recommendations to sworn and clinical management on policies and procedures for program services, priorities, and coordination of activities with sworn staff and other health service providers.
- Evaluates clinical activity and the underlying policy, procedures, and practices in terms of their effectiveness in meeting Unit objectives and behavioral health standards; confers with law enforcement and county behavioral health management to maximize the achievement of Unit objectives.
- Develops, communicates, and ensures compliance with policies, procedures, and protocols.
- Collects and records departmental statistics for internal use and grant-related purposes; prepares and submits grant progress reports and grant applications; assists with the program management of grants, grant audits, and monitoring visits.
- Represents the Unit and the ACSO at community meetings, meetings of municipal, county, state, federal, and community-based entities involved in projects and programs related to mental health, social services, families, and youth.
- Conducts community outreach, engages in inter-agency collaboration, and disseminates information to the public regarding the clinical services offered by the Unit.
- Provides consultation and training to clinical staff, law enforcement professionals, school district personnel, and other community members regarding mental health, crisis intervention, of at-risk youth, and the services provided by the Unit.
- Studies, investigates, reviews, and analyzes administrative procedures, organization, and operation of mental health programs; implements changes to improve efficiency and standards of service delivery.
- Monitors and tracks assigned budgets and spending, including grant funds, contracted services budgets, and federal and state funding.
- Monitors fiscal methods for the Unit including Medi-Cal billing and reimbursement practices.
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MINIMUM QUALIFICATIONS
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EITHER I
Experience:
One (1) year of full-time experience in the Alameda County classification of CORE Clinical Supervisor;
OR II
Education:
Possession of a Master’s degree from an accredited college or university in Marriage and Family Therapy Counseling, Marital and Family Therapy, Psychology, Clinical Psychology, Counseling Psychology, Counseling with an emphasis on Marriage, Family and Child Counseling, or a Master’s degree in Nursing or Social Work with an emphasis on Clinical Social Work, or an equivalent degree that meets requirements set by the California Board of Behavioral Sciences for a Marriage and Family Therapist license.
AND
License:
Possession of a valid clinical license in Marriage Family Therapy (LMFT), Licensed Clinical Social Work (LCSW), Clinical Psychology, or Licensed Professional Clinical Counselor (LPCC), issued by the applicable licensing authority: California Board of Behavioral Sciences or California Board of Psychology.
AND
Experience:
Two (2) years of full-time post-masters degree experience as a psychotherapist or marriage and family therapist counselor in an outpatient facility, hospital, or other clinical or agency setting; and two (2) years of full-time experience performing duties comparable to those performed by incumbents in the classification of CORE Clinical Supervisor.
Special Requirements:
Appointees to this classification must be certified by the California Board of Behavioral Sciences to provide clinical lead to interns seeking MFT licensure.
Prior to appointment to this classification, prospective appointees must pass a comprehensive background investigation conducted by the Alameda County Sheriff’s Office.
NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of an examination.
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KNOWLEDGE AND SKILLS
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NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of the specification.
Knowledge of:
- Principles, practices, funding sources, laws and regulations, and administrative requirements.
- Principles of effective management and personnel supervision.
- Social, economic, cultural, and other issues impacting the program area.
- Principles and practices of program planning and evaluation.
- Practices and techniques of programmatic analysis and report preparation.
- Office administrative practices and procedures.
- Computer applications related to work.
- Basic budgetary and financial record-keeping techniques.
- Crisis intervention and intake procedures.
- Theory, principles, and techniques of counseling and/or psychotherapy.
- Social, emotional, and behavioral aspects of mental disorders, emotional disturbances, and at-risk behavior characteristics exhibited by youth.
- Principles of maturation, social adjustment, human/child development, normal and abnormal behavior, and general psychology.
- Psychotherapy, case management, and other methods of counseling, including but not limited to therapy with children, adolescents, families, couples, and groups.
- Scope, activities, and functions of the various mental health facilities including but not limited to public and private community agencies concerned with mental health.
Ability to:
- Build coalitions among groups with differing needs and objectives.
- Function effectively in a highly structured law enforcement environment and adhere to established policy, procedure, and protocol.
- Plan, supervise, review, and evaluate the work of others.
- Plan, monitor, and evaluate program and service delivery effectiveness.
- Organize and prioritize work and meet critical deadlines.
- Exercise sound independent judgment within established policies and guidelines.
- Identify programmatic and operational problems, investigate evaluate alternatives and implement effective solutions.
- Interpret, explain, and apply complex regulations, policies, and procedures.
- Maintain accurate records and files.
- Prepare clear, accurate, and effective reports, correspondence, policies, informational materials, and other written materials.
- Effectively train counseling interns.
- Perform crisis intervention and crisis intake.
- Apply clinical and case management principles and concepts.
- Develop effective and productive therapeutic relationships with clients.
- Secure and systematically record accurate social and personal data.
- Maintain necessary statistics and prepare comprehensive statistical reports.
- Utilize community resources in case management.
- Work effectively with law enforcement staff in the handling of disputes and/or crisis calls.
- Establish and maintain effective and professional relationships and work effectively with others.
- Represent the ACSO and the CORE Unit in meetings with others and make effective presentations to diverse groups.
- Write and speak effectively.
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CLASS SPEC HISTORY
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Newspecs: 6502
MMH:cs 10/31/12
CSC Date: 11/28/12
SA:saa Revised/Retitled 11/20/2023
Old Title: Youth and Family Services Manager
CSC Date:04/03/2024
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BENEFITS
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Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
- Medical – HMO & PPO Plans
- Dental – HMO & PPO Plans
- Vision or Vision Reimbursement
- Share the Savings
- Basic Life Insurance
- Supplemental Life Insurance (with optional dependent coverage for eligible employees)
- Accidental Death and Dismemberment Insurance
- County Allowance Credit
- Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
- Short-Term Disability Insurance
- Long-Term Disability Insurance
- Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
- Employee Assistance Program
For your Financial Future
- Retirement Plan - (Defined Benefit Pension Plan)
- Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
- 12 paid holidays
- Floating Holidays
- Vacation and sick leave accrual
- Vacation purchase program
- Management Paid Leave**
- Catastrophic Sick Leave
- Pet Insurance
- Commuter Benefits Program
- Guaranteed Ride Home
- Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
- Employee Discount Program (e.g. theme parks, cell phone, etc.)
- Child Care Resources
- 1st United Services Credit Union
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
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