County of Alameda

Under direction, to supervise, review, and evaluate the work of a group of Social Workers; to maintain acceptable standards of casework practices; to train staff and maintain work standards; and to perform related work as required.    

DISTINGUISHING FEATURES  

This is the first level of supervision in the Social Work series.  Incumbents are assigned supervision of a group of workers to provide supportive casework services to clients who are in receipt of public assistance and related services in Alameda County.  Positions in the next higher classification, Social Services Program Manager are assigned supervision over multiple units within a subdivision of the Agency.

NOTE:  The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

1. Plans, assigns, and reviews the work of a group of Social Workers engaged in providing social services and related functions.  Instructs new workers in the procedures and techniques of interviewing and case recordings.
2. Holds regularly scheduled conferences with workers to discuss casework problems, to assist in professional development, and to interpret departmental policies and practices.
3. Reviews cases to ascertain conformity with State and County public service regulations and acceptable casework practices.
4. Consults with supervisor concerning personnel and policy matters and unusual case problems, submits periodic evaluations of subordinates' performance.
5. Interprets the scope and limitations of departmental programs to recipients, agency representatives, interested individuals, and community groups.

EITHER I  

Education:  

Possession of a Master’s Degree from an accredited college or university in Social Work, social welfare, social/human services, sociology or other behavioral science.  

AND  

Experience:  

The equivalent of two (2) years of full‑time experience as a Social Worker in a human/social services agency, including one (1) year of full-time experience equivalent in level of responsibility to that of the class of Social Worker III in the Alameda County classified service.  

OR II  

Education:  

Possession of a Bachelor’s Degree from an accredited college or university in Social Work, social welfare, social/human services, sociology, or other behavioral science.  

AND  

Experience:  

The equivalent of four (4) years of full‑time experience as a Supervising Eligibility Technician or Employment Counselor Supervisor in a human/social services agency.  

OR III  

Experience:  

The equivalent of six (6) years of full-time experience in the classification of Social Worker III or higher-level social worker in the Alameda County classified service.  

License:  

Possession of a valid California Motor Vehicle Operator's license is required.

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE:    The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.  

Knowledge of:

• Social Work principles and casework techniques.
• Management and supervisory practice.
• Social Services policies and procedures.
• County and State regulations.
• Illness and diseases, how they impact functioning levels.
• Community and Social Services resources.  

Abilities:  

• Oral Communication.
• Written Communication.
• Decision‑making.
• Problem‑solving.
• Leadership.
• Interpersonal Sensitivity.
• Planning and Organization.
• Delegating.
• Analyzing Data.
• Prioritizing.

JGJ:st  11/79

Retyped: 2/85

DFP:tc  Revised 1/92

DF:dj  Updated  6/10/94

Oldspec doc. #:  0658h

Newspec doc #:  6730.doc

DB:pf  Rev. 2/6/01

Csc date:   3/28/01

MH:jf Revision 2/26/2018

CSC Date: 3/14/18

IB:sa Revised 11/30/2020

CSC Date: 01/13/2021

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.