County of Alameda

DESCRIPTION

Under general direction, to plan, organize and manage the work of a major functional program of the Social Services Agency, responsible for prevention, detection and investigation of welfare fraud; consult with and advise top-level management on problems relating to welfare fraud; oversees the planning, modification and implementation of information systems, through subordinate personnel; represents the Agency in matters relating to program operations; and to do related work as required.

DISTINGUISHING FEATURES

This single-position class is assigned responsibility for the administration of a major program with agency-wide functions and reports to an agency executive manager. The class is distinguished from the class of Supervising Welfare Investigator by the greater extent and complexity of administrative responsibility and flexibility, requiring judgment in decision-making.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.


1. Plans, organizes and directs the work of the Program Integrity Division of the Social Services Agency to conform with the general policy established by the highest levels and with Federal and State laws and County ordinances related to the division program.

2. Consults with top administration regarding program policy, public relations, personnel matters, program needs and the utilization of community resources.

3. Oversees the evaluation, planning, organization, design, modification and implementation of existing and new information systems to ensure that program regulations are implemented and procedures are developed and meet functional requirements for end-users.

4. May represent Agency and Director to Board of Supervisors and County Administrator's Office on relevant matters.

5. Maintains liaison with law enforcement agencies, the District Attorney's Office, other County departments, other Counties, Federal and State agencies.

6. Provides general direction to subordinate supervisors in specific program functions such as development and operation of the Income and Eligibility Verification System (IEVS); fraud prevention, detection, investigation and referral for prosecution of defrauders of assistance programs.

7. Reviews and participates in the selection, assignment, training and evaluation of staff; takes and recommends disciplinary action; approves and schedules vacation and overtime work.

8. Directs the business and financial affairs of the division, including preparation of budget estimates, estimated personnel needs, requisitioning of supplies and equipment and the maintenance of required records and statistics.

MINIMUM QUALIFICATIONS

Education:

Possession of a Bachelor’s degree from an accredited college or university with a major in criminal justice, business, public administration, social sciences or a closely related field. (Additional years of qualifying investigative experience may be substituted for up to two years of the required education on the basis of one year of experience for 30 semester or 45 quarter units.)

AND

Either I

Experience:

The equivalent of two years full-time experience as a Social Services Program Manager in the Alameda County Social Services Agency Program Integrity Division.

Or II

The equivalent of six years of full-time experience in a California County Welfare Department with responsibility for the investigation of welfare fraud and other related crimes (e.g., forgery, perjury, misrepresentation, falsification of documents) and special investigations, four years of which must have been in an administrative or supervisory capacity over sworn personnel conducting field investigations in order to obtain evidence to be used in ongoing legal proceedings.

Or III

The equivalent of six years of full-time experience in a criminal or civil investigative unit, four years of which must have been in a position responsible for supervising the activities of sworn personnel conducting field investigations in order to obtain evidence to be used in ongoing legal proceedings.

Substitution:

Current POST (Peace Officer Standards Training) certification may be substituted for the equivalent of one year of the required experience.

License:

Possession of a valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Principles, methods and techniques of administration, including the organization and management of modern social service agencies.
• Provisions of the California Penal Code, Welfare and Institutions Code relating to welfare fraud.
• Principles, practices and techniques of fraud prevention, detection and investigation.
• Fiscal and budgetary management.
• Principles of supervision and training.

Ability to:

• Plan, organize, direct and supervise the work of subordinates.
• Analyze situations accurately and adopt an effective course of action.
• Prepare, review and evaluate comprehensive reports of investigation and program results.
• Prepare budget estimates.
• Demonstrate tact and diplomacy and develop and maintain cooperative working relationships with staff, law enforcement and other agencies.
• Communicate effectively in written and oral form.

CLASS SPEC HISTORY

HC:lm Typed: 9/7/95
Revised: 9/28/95
Old doc: 1291h
New doc: 6779.doc
ys/8/01
CSC Date: 10/4/95
DB:pf Rev. 10/24/02
CSC Date: 11/20/02
SA:sw Rev. 7/31/03
CSC Date: 8/20/03
IB:jf Revised 2/27/17
CSC Date: 3/15/17

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees)
• Accidental Death and Dismemberment Insurance 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.