County of Alameda

DESCRIPTION

Under general direction, to perform professional, human resources management work in the Alameda County Fire Department (ACFD) assisting, developing and maintaining a program of human resources management and administration including, recruitment/staffing, workforce planning, training and development, examination development and administration, employee selection, position classification, medical leaves and accommodations, performance evaluations, affirmative action, disciplinary and grievance procedures and employee relations; and to perform other related duties.  

DISTINGUISHING FEATURES  

The Fire Department Human Resources Officer is a professional, journey-level classification that is located in the Alameda County Fire Department.  The incumbent in this class will be responsible for providing journey-level services to all managers and staff within the Fire Department regarding human resources support.  The primary focus of this classification will be supporting ACFD’s efforts in development and administration of departmental human resources policies and procedures.                                              

The Fire Department Human Resources Officer classification is distinguished from the next higher-level, Fire Department Human Resources Manager, which functions as a first line supervisor to the Fire Department Human Resources Officer position and other multidisciplinary professional and support staff.

EXAMPLES OF DUTIES

NOTE:  The following are the duties performed by employees in this classification.  However, employees may perform other related duties at an equivalent level.  Each individual in the classification does not necessarily perform all duties listed.

1. Reads and interprets Civil Service Commission laws and rules, administrative code, Memoranda of Understanding, Salary Ordinance, Human Resources Manual, and related reference materials; provides advice, direction, and information to ACFD managers and supervisors on a variety of human resource‑related matters, including selection of employees; provides information on departmental policies.
2. Prepares a variety of memoranda and reports; prepares and updates manuals outlining policies and procedures for use by departmental staff and managers.
3. Acts as liaison with a variety of outside agencies on human resource‑related matters such as unemployment insurance, workers compensation, occupational health and safety, retirement, disability placements, etc.; may coordinate witnesses and testimony for hearings and attend such hearings; may represent the department at meetings with other Agency representatives.
4. Provides information to employees and the public regarding job opportunities, career ladders, training, etc.; counsels employees on career development and methods of obtaining training; provides procedural information regarding examinations and related matters.
5. Acts as liaison with Alameda County Human Resource Services, Risk Management, etc.; resolves complex situations; assigns and reviews work, evaluates performance, and assists in the selection process for and trains new employees; supervises the maintenance of employee records.
6. Assists with investigating, gathering data and reports on proposed disciplinary actions and employee grievances, and advises management on appropriate action; conducts exit interviews; meets with union representatives, employees, and managers in attempts to resolve conflicts.
7. May act as Affirmative Action Officer for ACFD; compiles statistics, assists in the preparation of and monitors the department’s affirmative action plan and other plans as required; investigates complaints and gathers information for any compliance agencies.
8. Coordinates and investigates requests for reasonable accommodations/temporary modified assignments, gathering information, compiling statistics, auditing vacant positions, conducting essential functions job analysis, and acts as liaison with medical providers.
9. Plans, organizes, and conducts training programs; performs needs analyses; arranges for training courses; reviews requests for training and may manage a departmental training budget; maintains records of training activities.
10. Conducts or participates in special projects in the department where assigned; participates in task forces and committees; gathers and analyzes employment related data; conducts research into operational problems; evaluates department policies and procedures; prepares reports and analyses and makes recommendations.

MINIMUM QUALIFICATIONS

EITHER I

Experience:  

The equivalent of two (2) years of full-time experience as a Fire Department Human Resources Technician or Fire Department Benefits Specialist in the Alameda County classified service, or an equivalent or higher-level human resources classification in the Alameda County classified service.  

OR II  

Education:  

Possession of a bachelor's degree in a relevant field from an accredited college or university.            

AND  

Experience:  

The equivalent of three (3) years of full‑time professional level human resources management experience in a private or public setting focusing on workforce planning, training and development, recruitment/staffing employee relations, requiring the use of the knowledge and skills described in this specification.   

 

NOTE:    The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE:     The level and scope of the following knowledge and abilities are related to duties listed under the “Example of Duties” section of this specification.

Knowledge of:  

Recruitment & Staffing

• Public human resources administration including job analysis and position classification, conducting audits, wage, salary and benefits administration, recruitment and personnel selection, employer-employee relations, and training.
• Federal, State, and local laws, rules and guidelines relating to the hiring process and other areas of human resources-related activities.
• Internal workforce assessment techniques & employment policies, practices, & procedures.
• Successful recruiting strategies to attract high caliber diversity candidates.

Employee Relations

• Progressive discipline.
• Grievance resolution.
• Consultative & coaching skills with managers.
• Investigative and interview techniques.

Health & Safety

• Federal, State and Local workplace health, safety, security & privacy laws & regulations.
• Enforcing procedures of workplace safety, health & security.
• Awareness of potential violent behavior and workplace violence conditions.

Administrative

• Computer applications and hardware and software related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Ability to:

• Demonstrate commitment to the ACFD’s mission, credo, and goals.
• Be visionary, strategic, and innovative, working with change.
• Use business acumen to build a strong organization that delivers results.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Plan and organize workload.
• Demonstrate interpersonal sensitivity.
• Be flexible.
• Create HR policies, programs, and services with diversity embedded within ACFD.
• Create employee programs that will demonstrate to the community the organization’s commitment to diversity.  

CLASS SPEC HISTORY

New Spec 8188

RE:sa 07/19/2021

CSC Date: 10/20/2021

RE:sa Revised 06/14/2022

CSC Date: 6/29/2022

BENEFITS

*** For benefit information, please refer to the recruitment brochure.