County of Alameda

DESCRIPTION

Sheriff’s Technicians, under general supervision perform duties related to law enforcement functions that do not require the assignment of a Deputy Sheriff; and do related work as required.

DISTINGUISHING FEATURES

Sheriff’s Technicians are assigned throughout the Sheriff’s Office. Positions in this class are filled with unarmed, non sworn employees who work rotating shifts, weekends and holidays, within various divisions of the Sheriff's Office throughout the County. This class is distinguished from Deputy Sheriffs, who have peace officer responsibilities. General supervision and work assignments are received from the officer in charge of the activity, with day-to-day supervision from Sergeants assigned within the same unit. Sheriff's Technicians may have limited contact with inmates; such contact will not require them to be responsible for the primary security and custody of said inmates.

EXAMPLES OF DUTIES

NOTE: The following are the duties performed by employees in this classification. However, employees may perform other related duties at an equivalent level. Each individual in the classification does not necessarily perform all duties listed.

1. Monitors video cameras and alarms in a variety of applications including, but not limited to: monitoring inmates in holding cells and during transportation activities, campus alarms, campus emergency calls, and security cameras at county facilities; calling for assistance when necessary.

2. Completes new inmate questionnaires in the presence of arresting officers, while separated from inmates through security glass.

3. Receives and accounts for money and personal effects through security glass from arresting officers, for inmates booked into Alameda County facilities; stores property and prepares paperwork for Deputies or Sergeants to release inmates in accordance with established procedures

4. Maintains control of the evidence storage facility, receiving items, logging them in, insuring the chain of custody, releasing evidence to the appropriate authorities, pursuant to subpoena or other lawful direction, and, under directions, periodically disposing of items

5. Receives, maintains and keeps general control of other property collected by the Sheriff's Office; researches cases; contacts persons regarding property; and releases property to the public

6. Operates control systems for the entrance and exit of secured areas

7. Inspects facilities to report issues affecting security of property and safety of the public, students, visitors and employees. Responds to security alarms, assesses situation and reports suspected crime activity

8. Coordinates and provides information to local law enforcement officers and safety personnel in emergency situations

9. Drafts correspondence and completes forms to respond to inmate request forms.

10. Pulls file jackets for inmates listed on court calendars; prepares initial paperwork, such as dispositions, when inmates arrive in court

11. Arranges with statewide transport service for pick-up and delivery of inmates to and from other locations

12. Uses electronic communication equipment to respond to and dispatch critical information to local police departments, County Emergency Services Dispatch Center, campus safety aides, and/or to Deputy Sheriffs for appropriate action

13. Operates an x-ray baggage scanner and walk-through metal detector for the monitoring of all persons and packages entering the court facilities or other county buildings and operates a hand-held metal detector when necessary

14. May conduct tours of facilities

15. Directs traffic, assists sworn staff in routine, non violent crowd control

16. Maintains inventory and records of departmentally issued equipment; ensures that needed service and maintenance is performed; maintains various logs, including equipment in/out logs for equipment such as motor vehicles, security keys, radios, metal detectors, building access cards, etc.

17. Investigates complaints, patrols for parking violations, documents statements, and issues citations; inputs and tracks citation information from a variety of citation sources in automated or manual systems

18. May be called to testify in court

19. Educates the public on Crime Prevention measures with established protocol and publications through oral presentation in workshops, public relation appearances (community meetings) and providing information at department’s booths.

20. Assists other staff members in the preparation of training and promotional materials; films video, takes photos, edits and documents various aspects of the agency and law enforcement in general

21. Answers telephones and responds to questions from the public, court staff and local agencies.

22. Directs and controls the flow of people entering facilities and gives clear and concise verbal instructions to persons requesting information.

23. Provides directions to the public and assists in non-violent crowd control as needed.

24. Diffuses hostile situations with irate individuals

25. Coordinates travel, lodging, and class reservations/registrations for outside training courses

26. Accepts and records funds or bonds received in payment of bails and fines. Records and deposits account receivables. Generates invoices for accounts receivables

27. Makes collection calls for outstanding invoices

28. Processes purchase orders, coordinates bid estimates, processes vouchers and direct claims

29. Orders supplies, prepares requisitions, and keeps inventory of supplies for their assigned duty station

30. Processes and verifies a variety of permits and registrations including, but not limited to, bicycle registration, parade, etc.

31. May oversee participants in the work alternative program assigned to assist in routine clerical and storekeeping tasks

32. Maintains control of cite books, suspense files and holds from other jurisdictions; utilizes microfiche and computer based databases as necessary

33. Compiles statistics; maintains activity logs; prepares a variety of reports, letters, memos, procedures and other written materials; may enter information into and access multiple databases or use information from various sources to prepare such materials and other clerical duties as needed

34. Maintains, and ensures compliance with, accreditation and training standards; assists in the collection and dissemination of accreditation materials

35. Operates a variety of computer software such as Microsoft Word, Access, Excel, Outlook, and programs specific to the Sheriff’s Office. Inputs information into existing databases for update and maintenance; generates spreadsheets and reports; performs computer inquiries of federal, state and/or local agencies

36. Writes clear and concise reports, memoranda as required; drafts simple correspondence or uses formatted letters in response to inquiries

37. Identifies information needed for background review process. Researches and discovers background information on prospective candidates for employment, utilizing various on-line and manual information sources and methods.

38. Interviews applicants and checks references to obtain information required to complete the background process.

39. Coordinates and schedules recruitment events and prepares publications or announcements for recruitment events; provides oral presentations to community groups regarding Sheriff’s Office career opportunities.

40. Enforces parking regulations, facilitates the vehicle abatement and towing process

41. Prepares bodies for and assists pathologists with autopsies. May assist in collecting, preserving and storing of evidence and property; prepares specimens for transport to laboratory.

42. Assists investigators in removing and processing bodies from scenes of death and releases upon approval to funeral directors or appropriate authority.

43. Operates removal vans and other Coroner vehicles; ensures vehicles are maintained in a clean and operational condition and stocked with necessary equipment and supplies; ensures that morgue has an adequate quantity of supplies.

44. Maintains morgue and surrounding area and equipment and tools associated with the removal and processing of bodies in a clean and sanitary condition, which will include cleaning floors after autopsies and processing laundry.

45. Investigates complaints, obtains statements and takes appropriate action on animals creating a public nuisance or on conditions under which animals are kept

46. Investigates dog bite cases; gathers information and quarantines dogs involved in such incidents, completes necessary reports

47. Picks up unleashed, vicious or dead animals and canvasses neighborhood for animal control violations

48. Feeds and cares for animals, helps maintain cleanliness of the kennels; performs euthanasia of animals as required

49. Assists public with adoptions, animal licenses, redemption, surrenders, euthanasia requests and documents these functions

50. Is responsible for all incoming and outgoing animals. Other duties include animal identification, weighing animals, cage/kennel assignment, cage/kennel card, housing in observation, isolation, quarantine and general population depending upon circumstances.

51. Processes internal documents including money receipts, lost/found animal reports, and medical documents involving sick or injured animals

MINIMUM QUALIFICATIONS

Experience:

The equivalent of six months full-time experience in the classification of Sheriff’s Safety Aide in the Alameda County Classified service

Or II
Experience:

The equivalent of one year full-time experience in a clerical position (60 semester units from an accredited college or university may substitute for 6 months of the clerical experience).

Or III
Experience:

The equivalent of two years honorable service in the United States Military

License:
Must possess a valid California State Motor Vehicle Operator's License.

SPECIAL REQUIREMENTS

1. A thorough background investigation will be conducted of all prospective Sheriff's Technicians to ensure they are suitable for law enforcement related work.

2. Hearing must be normal in each ear.

3. Vision must be correctable to at least 20/20 in each eye, and free from color blindness and permanent abnormality in either eye.

4. Sheriff’s Technicians must be at least 18 years of age at the time of appointment.

5. Sheriff’s Technicians are assigned to work day, evening, night and rotating shifts, including weekends and holidays.

6. Sheriff’s Technicians are assigned positions throughout Alameda County and are subject to rotation of assignments.

7. Sheriff’s Technicians assigned to the Coroner’s Bureau must have the ability to assist in lifting dead bodies weighing a minimum of 160 pounds and to maneuver a gurney.

8. Sheriff’s Technicians assigned to certain work locations must successfully complete training relevant to that assignment.

9. Sheriff’s Technicians must attend and successfully complete the Sheriff’s Technician Training Academy.


NOTE: The Civil Service may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Modern office practices and procedures
• Recordkeeping coding and basic arithmetic
• Proper safety methods and procedures affecting assigned duty station
• Computer skills such as Microsoft Windows, Word, Excel, and Outlook

Ability to:

• Communicate effectively; both verbally and in writing
• Interpret and apply department policies, rules, laws, and ordinances pertaining to law enforcement work
• Write clear, concise, comprehensive reports
• Accurately observe and remember names, faces, numbers, and events
• Establish and maintain effective working relations with others
• Practice sound judgment on a daily basis and in emergency or critical situations
• Prepare and conduct presentations to community groups
• Learn laws, regulations, policies, vocabulary, and practices unique to the duties or functions being performed
• Perform clerical and record keeping duties, including making arithmetical computations.
• Work independently with only general supervision.
• Communicate with diverse groups and people demonstrating effective interpersonal skill and sensitivity.
• Work in contact with inmates in a custodial setting
• Adjust effectively to changing work assignments
• Maintain performance under stressful situations
• Interact with others in a way that gives them confidence in one’s intentions and those of the organization
• Deal effectively with others in an antagonistic situations; using appropriate interpersonal styles and methods to reduce tension or conflict between two or more people

CLASS SPEC HISTORY

HC:mad: 09/88
Revised 2/90
HC:db
Revised 9/91
HC:pb Oldspec: 1100h
RE:pf Revised 9/25/00
Newspec: 8754-8755.doc
CSC date: 11/8/00
ID:pf REV. 8/14/01
CSC date: 9/12/01
DS:cs Revised 1/5/11
Old Title: Sheriff’s Technician I/II
Abolished Job Code 8754 – Sheriff’s Technician I
CSC Date: 7/27/11
SJ:cs Revised 6/28/16
CSC Date: 8/3/16

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.