Monday, June 18, 2018

Staff Development Specialist

Recruitment #17-6796-01






The scores and dispositions of candidates for this examination will be merged with previous exam participants. If you have previously submitted an application and choose to reapply, your new score/disposition will replace your current disposition.  A properly completed Supplemental Questionnaire must be submitted with each application.  In order to reapply for this position, please contact the examination analyst at to have your previous application released back to you.   This list may be cancelled at any time without notice to candidates.




APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Applications will only be accepted on-line.


Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Failure to submit the Application or Supplemental Questionnaire will result in disqualification.





Staff Development Specialists will perform training and staff development activities in areas including but not limited to management development, automation, clerical, eligibility and social work.  They will assess training needs, develop programs, and evaluate program effectiveness. Positions of Staff Development Specialist are found in the Social Services Agency, Health Care Services Agency, the Probation Department and the Alameda County Library.

Click on link to view complete Staff Development Specialist Job Specification


The Social Services Agency currently has two vacancies. 


The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community.   Services are provided through four departments:  Agency Administration, Adult and Aging Services, Children and Family Services, and Workforce and Benefit Administration.


The Agency assists approximately 11.3 percent of Alameda County's residents.  Benefits programs contribute over $278 million to the local economy through cash assistance and CalFresh (formerly known as Food Stamps).  Every month, more than 52,000 people receive CalWORKs (assistance for families with children), CalFresh and General Assistance.  Health insurance is made available monthly to more than 78,000 people through the Medi-Cal program.  More than 11,000 frail, elderly and disabled individuals receive in-home care, adult protection and support managing their affairs monthly and throughout the year, 16,000 seniors will receive services through the Area Agency on Aging.  3,700 children are in foster care.  More than 1,600 reports of child abuse or neglect are filed with SSA each month.  Emergency shelter is made available to 415 people nightly. 


The Staff Development Training and Consulting Team (TACT) operates as a consolidated staff development department providing training to the entire Alameda County Social Service Agency.  TACT is dedicated to the mission of addressing agency-wide training needs through comprehensive curriculum design in order to provide personal and professional development opportunities, which improves the performance of all Social Service employees.

STAFF DEVELOPMENT SPECIALIST IDEAL CANDIDATE - In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas: 

• Exceptional communication skills, both written and oral, and the ability to communicate effectively with diverse audiences and in a variety of contexts.

• Excellent classroom delivery skills, curriculum design, and demonstrated work experience planning and coordinating training programs;

• Demonstrated ability to conduct needs assessments, program evaluation, and group facilitation.

• Consistent adherence to established standards, completion of projects within stringent time schedules; handling multiple tasks at once, prioritizing, and demonstrating excellent follow-through on each task assigned, and performing well under pressure.

• Working with the State with certification, the Board of State and Community correction

• The operation and application of automated systems and software programs (Microsoft Office Suite)

• Principles of adult learning concepts/adult learning theory.

• Experience working with grants, including interpretation and implementation

• Experience working with the Board of State and Community Corrections and the Standards & Training for Corrections (STC)

• Experience working with a learning management system (LMS)



Either I

The equivalent of one year of experience in the classification of Supervising Eligibility Technician or in an equivalent or higher-level classification in the Alameda County classified service (Completion of one or more courses of study in methods, principles, practices and techniques of Adult Education is desirable).

Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience for the internal patterns.


The equivalent of three years of full-time experience which involved planning, developing, conducting and evaluating adult education and training programs. (A bachelor's degree in teacher education or industrial training or a closely related field may be substituted for two years of the required experience.)


Possession of a valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles of adult education and training.
• Teaching methods and procedures.
• Public and community resources and services.
• Provisions of the California Welfare and Institutions Code, the Social Security act and other pertinent legislation in the field of public welfare and social services.
• Operation and application of automated systems and software programs.
• Consultation techniques.


• Prepare and present lesson plans.
• Establish and maintain effective and cooperative relationships with other employees.
• Analyze and evaluate training needs and make appropriate recommendations.
• Evaluate the effectiveness of training activities.
• Facilitate and lead groups.
• Communicate verbally.
• Operation and application of automated systems and software programs.
• Be flexible with multiple projects and priorities at the same time.
• Consultation techniques.


THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3)  An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.  CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:



Deadline for Filing

Monday, September 25, 2017

Review of Minimum Qualifications by

October 6, 2017 

Screening For Best Qualified by

                                         to be determined

Panel Interviews

       to be determined


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.   Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance  
  • Vision
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage) 
  • County Allowance (Employer Credit)
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home Insurance
  • Commuter Benefits Program
  • Group Legal
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

 NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.


Ione Bell,  Human Resources Analyst

Human Resource Services,

County of Alameda


Alameda County is an Equal Opportunity Employer