Sunday, August 25, 2019

Departmental Human Resources Officer Trainee

Recruitment #19-0459-01

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

 

Applications and Supplemental Questionnaires will only be accepted on-line

DESCRIPTION

ABOUT ALAMEDA COUNTY

Alameda County is the seventh most populous county in California and is characterized by its rich diversity and culture as one of the most ethnically diverse regions in the Bay Area and the nation. It is home to over 1.6 million people living in 14 incorporated cities as well as in six unincorporated communities and rural areas throughout the 821 square miles of the County. The County enjoys a varied geography ranging from urban marinas to rolling open spaces to hillside lakes and streams.

THE POSITION:

 

Under close supervision, to learn to perform professional, human resources management work in a County department or agency assisting, developing and maintaining a program of human resources management and administration including, recruitment/staffing, workforce planning, training and development, examination development and administration, employee selection, position classification, performance evaluations, affirmative action, disciplinary and grievance procedures and employee relations; and to perform other related duties.

 

Departmental Human Resources Officer Trainee is an entry-level, flexibly staffed classification in the Departmental Human Resources Officer series, located in County operating departments/agencies and reporting to a Departmental Human Resources Manager or Chief Departmental Human Resources Administrator. This class is distinguished from the Human Resources Trainee in that the latter class is assigned to the Human Resources Services Department and participates in a comprehensive, 18-month County human resources management training program. 

 

THE VACANCIES:

We are currently recruiting to establish a countywide eligible list that will be used by any County department or agency needing to fill a vacancy in this classification. There are immediate vacancies in the Information Technology Department and Alameda County Registrar of Voters.

THE DEPARTMENTS:

ITD and ROV are looking for a Departmental Human Resources Officer to join our growing team.  This position will report to a Departmental Human Resources Manager and will technically be housed in HRS but will be onsite with ITD/ROV.  While there will initially be a focus on recruiting and exam creation, this would be a generalist position touching all aspects of HR.  

 

Our HR Department's Mission: Through collaboration and strategic partnerships, to attract, develop, and retain a workforce with deep technical competence that is innovative and adaptable. Encourage a culture of lifelong learning.

ITD's MISSION AND VISION STATEMENT:  Our Mission: Partner with County Agencies to support the delivery of services through secure, effective and innovative technology solutions. Our Vision: Secure digital government accessible anytime, anywhere. 

 The Information Technology Department (ITD) is the central technology support for the County's agencies and departments who serve our communities.  Our more than 1.6 million residents and countless customers around the world depend on the services the County provides.  ITD powers those services in ways that our tech savvy constituents have come to expect; giving them access to services when and where they need them.  We are a team of technology professionals and innovators with a wide-range of technology skills and diverse experiences.  We provide great customer service and high-quality products.

We are passionate about our work and we are proud of the numerous awards we have won.  We are very excited about the cultural change in our department.  We are transforming the perceptions of government technology and redefining ourselves.  We are "staying ahead of the wave" by fostering innovation, pushing the envelope, and taking risks.  We have embraced the entrepreneurial spirit of our start-up neighbors in Silicon Valley.  We are more than just technologists though.  We are also passionate about our communities.  We are volunteers, food drive donors, activists, and humanitarians who love the communities we work and live in.

Click here to view our full strategic plan here and for more information about the department go to https://itd.acgov.org/index.page.  

ROV's MISSION STATEMENT:  The mission of the Registrar of Voters (ROV) is to encourage all eligible residents to exercise their right to vote, conduct elections in a fair, accurate, and efficient manner that inspires public confidence in the County elections process, maintain a continuous professional level of service to the public, and develop new techniques to improve outreach services that acknowledge the diversity of Alameda County.

All services provided by the ROV are mandated by the California Elections Code, the California Government Code, and the California Constitution. These mandated services include voter registration, voter outreach, candidate services, elections services, and vote by mail. Additional information on these mandated services is in the Major Service Areas section of this chapter.

For more information about the Registrar of Voters go to www.acvote.org

THE IDEAL CANDIDATE:

In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for these positions will have track records of successfully assisting, developing and maintaining a program of human resources management and administration including, recruitment/staffing, workforce planning, training and development, examination development and administration, employee selection, position classification, performance evaluations, affirmative action, disciplinary and grievance procedures and employee relations; and they perform other related duties as needed. In addition to meeting the minimum qualifications stated below, the Departmental Human Resources Officer will possess the following critical attributes:

§ A resourceful advisor who seeks to understand problems and provide accurate and timely guidance to employees, contractors, managers, supervisors, and others seeking information about human resource related activities;

§ Someone who develops collaborative relationships in an effort to facilitate and accomplish work goals

§ A professional who is a detail oriented strategic thinker, who seeks, collects, and synthesizes information from a variety of sources to make recommendation;

§ Someone who demonstrates a collaborative, eager spirit to actively participate as a member of a team;

§ A strong communicator, both orally and in writing, who clearly conveys information and ideas to a variety of individuals or groups; an individual who effectively presents and receives information and concepts and who actively listens to ensure understanding;

§ An effective planner who organizes work activities, manages several tasks at once, and ensures that the work is completed efficiently;

§ A problem solver, who identifies problems and uses logic, judgment, and data to evaluate alternatives and recommend solutions to achieve the desired organizational goals or outcomes;

§ Someone who works effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations or background; and

§ A technically knowledgeable human resources practitioner who applies knowledge of Federal, State, local and/or private sector Human Resources laws, rules and regulations and who understands human resources programmatic terminology, procedures and practices, and who demonstrates continued exposure to current trends and developments in the field.  

MINIMUM QUALIFICATIONS

Either I

Experience:

The equivalent of two years of full-time experience as a Human Resources Technician or in an equivalent or higher classification performing human resources related activities in the Alameda County classified service.

Completion of the Alameda County Management Academy “Management and Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.

Or II

Education:

Possession of a Bachelor's degree in a relevant field from an accredited college or university.

AND

Experience:

The equivalent of one year full time professional level human resources management experience involving compensation analysis, workforce planning, training and development, recruitment/staffing, employee relations, requiring the use of the knowledge and skills described in this specification. (Two additional years of experience may be substituted for the degree.)


NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies: 

Recruitment & Staffing
• Public human resources administration including job analysis and position classification, conducting audits, wage and salary administration, recruitment and personnel selection, employer-employee relations, and training.
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of human resources-related activities.
• Internal workforce assessment techniques & employment policies, practices, & procedures
• Federal, State and local laws, rules and guidelines relating to the hiring process and other areas of human resource-related activities.
• Successful recruiting strategies to attract high caliber diversity candidates.

Employee & Labor Relations
• Knowledge of labor relations laws, practices, and trends
• Progressive discipline
• Grievance resolution
• Consultative & coaching skills with managers
• Investigative and interview techniques
• Labor relations laws, practices and trends.

Health & Safety
• Federal, State and Local workplace health, safety, security & privacy laws & regulations.
• Enforcing procedures of workplace safety, health & security.
• Awareness of potential violent behavior and workplace violence conditions.

Administrative
• Computer applications and hardware and software related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

 

Ability to:

• Demonstrate commitment to the county’s mission, credo, and goals.
• Be visionary, strategic, and innovative, working with change.
• Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Use business acumen to build a strong organization that delivers results.
• Use interpersonal skills to communicate effectively.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Plan and organize workload.
• Demonstrate interpersonal sensitivity
• Be flexible
• Create HR policies, programs, and services with Diversity imbedded.
• Create employee programs that will demonstrate to the community the organization’s commitment to Diversity.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF the following steps:

1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process;

2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process;

3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.



** CANDIDATES MUST ATTAIN A QUALIFYING RATING
ON EACH PORTION OF THIS EXAMINATION. **

 

We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.


Selection Plan

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN:

  

Deadline For Filing:

Tuesday, May 28, 2019

Review of Minimum Qualifications:

June 9, 2019

Review of Supplemental Questionnaire for Best Qualified: 

June 28, 2019

July 29, 2019* 

Oral Examination:        

Week of July 15, 2019

August 12th and 13th, 2019*

 **Updated, 7/17/2019, 7/22/2019 (mah)

 *WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN*

 

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.  Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.


Please take the steps recommended above to ensure you do not miss any notices about recruitments for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.


NOTE: All notices are generated through an automated email notification system. Replies to the email box
alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

 

Monique Hill, Personnel Services Manager

Human Resource Services, County of Alameda

(510) 208-4841 or email Monique.hill@acgov.org

www.acgov.org/hrs

 

 

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.