Recruitment #23-6784-01
Date Opened | 8/14/2023 12:00:00 AM |
---|---|
Filing Deadline | 9/8/2023 5:00:00 PM |
Salary | $35.98 - $42.91/hour; $70,161.00 - $83,674.50/year |
Employment Type |
Permanent Full-Time Employment
|
HR Analyst | Montrice Goodman |
Department | Social Services Agency |
Work Location |
Hayward
Oakland |
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.
Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.
Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.
Applications and Supplemental Questionnaires will only be accepted on-line.
The Alameda County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations to serve the needs of the community. Services are provided through four departments: Administration and Finance, Adult and Aging Services, Children and Family Services, and Workforce and Benefits Administration. To learn more about the Alameda County Social Services Agency, please visit the website at https://www.alamedasocialservices.org/.
THE POSITION
Under general direction, to manage and counsel clients and facilitate and monitor their progress toward self-sufficiency through employment programs that may include training activities; to conduct orientation and appraisals; to evaluate test results, determine eligibility, employment goals, appropriate components and support services; to negotiate client employment plans and make appropriate referrals; to lead workshops; to provide supportive casework to help participants overcome barriers to program participation; to liaise with service providers; and to do related work as required.
This is a journey-level professional counseling classification that manages and counsels' clients through a systematic program designed to assist them in becoming self-sufficient. Clients are public assistance applicants or recipients. Positions of Employment Counselors are found in the Social Services Agency. Employment Counselors are distinguished from Vocational Services Specialists in that Employment Counselors determine public assistance, make referrals and manage clients’ progress through an employment program that may include training activities. They perform duties independently, use on-line computer systems, and provide goal-directed counseling and casework.
Please see the job description at the following link: Employment Counselor Job Description
The Ideal Candidate
The ideal candidate communicates in a professional and courteous manner; demonstrates compassion but is able to provide firm direction and guidance to culturally and economically diverse individuals seeking self-sufficiency. The candidate can work in a team environment, collaborates effectively with culturally diverse co-workers, managers, and community groups to better serve Welfare to Work participants. The candidate is organized, is able to meet deadlines and achieve required outcomes. The candidate successfully maintains client files, and is proficient in using computers and windows based software to accurately enter data or case dictation into a computer. Lastly, the candidate is able to maintain confidentiality of sensitive information and maintain quality work performance while under pressure or opposition.
EMPLOYMENT RELATED GOALS
Employment Counselors conduct orientation and appraisals, negotiate participant employment plans and make appropriate referrals to existing resources for counseling, stress management and assistance in making the transition to self-sufficiency.
The most suitably
qualified candidates will possess the following competencies:
Knowledge of:
The examination will consist of the following steps:
1. A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. A pass/fail written component will be administered and the most successful candidates will move to the next component of the examination.
3. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.
Candidates must attain a qualifying rating on each portion of this examination.
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:
TENTATIVE SELECTION PLAN
Deadline for Filing: |
Friday, September 8, 2023 |
Review for Minimum Qualifications: |
September 21, 2023 |
**Supplemental Questionnaire for Best Qualified: |
Week of October 31, 2023 |
*Oral Interviews: |
Week of December 4, 2023 |
*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.
**Updated on 10/2/23-MG
WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
All notices related to
County recruitments for which you have applied will be sent/delivered via
email. Please add @jobaps.com, @acgov.org,
Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as
accepted addresses to any email blocking or spam filtering program you may use.
If you do not do this, your email blocking or spam filtering program may block
receipt of the notices regarding your application for recruitments. You are
also strongly advised to regularly log into your County of Alameda online
application account to check for notices that may have been sent to you. All
email notices that will be sent to you will also be kept in your personal
online application account. You will be able to view all of your notices in
your online application account by clicking on the "My applications"
button on the Current Job Openings page.
Please take the steps
recommended above to ensure you do not miss any notices about a recruitment for
which you have applied. The County of Alameda is not responsible for notices
that are not read, received or accessed by any applicant for a County
recruitment.
NOTE: All notices are
generated through an automated email notification system. Replies to the email
boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are
routed to unmonitored mailboxes. If you have questions, please go to our
website at www.acgov.org/hrs. You
may also contact the Human Resources Analyst listed on the job announcement for
the recruitment for which you have applied.
Montrice Goodman | Human Resources Analyst
Human Resource Services, County of Alameda
(510) 208-3954 | Montrice.Goodman2@acgov.org
All Alameda County employees are designated Disaster Service
Workers through state and local law. Employment with the County requires
the affirmation of a loyalty oath to this effect. Employees are required to
report to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce, that is representative of
the communities we serve and is proud to be an equal opportunity employer.
All aspects of employment are based on merit, competence, performance and
business need. Alameda County does not discriminate in employment on the basis
of, race, color, religion, sex (including pregnancy and gender identity),
national origin, political affiliation, sexual orientation, marital status, disability,
genetic information, age, membership in an employee organization, retaliation,
parental status, military service, or other non-merit factors protected under
federal, state and local law. Alameda County celebrates diversity and is
committed to creating an inclusive, and welcoming workplace environment.