Official SealHuman Resource Services Department


#20-1466-01
Supplemental Questionnaire

Last Name
First Name
 

Applicants for this position are required to submit responses to the following supplemental questions. Your completed responses to the supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly in order to be given full consideration for the next phase in the selection process. Additionally, your responses will also be evaluated and used in the selection process in order to identify the best qualified applicants.

The supplemental questions were designed to elicit your experience as it relates to the current recruitment in order to identify the best qualified candidates for this position. Only the best and most suitably qualified candidates will be invited to participate in the oral interviews.

Responses should be thorough and specific. A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. Clarity of expression, content, experience, grammar, spelling and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for properly completed responses.

Information provided in your responses to the supplemental questionnaire regarding your employment experiences must also be detailed in the Work Experience section of the application for this recruitment. Please be sure to list all employers and required information, on your application, especially if you are referencing those employers in your responses to the supplemental questions.

By selecting yes below, you certify your understanding that all applicants who meet minimum qualifications are not guaranteed to move forward in the process. Do you understand the above statement?

Yes No
1

Do you possess two years of full-time and recent (within the last five years) experience in a class equivalent to or higher than Eligibility Services Technician III in the Alameda County service?

Yes No
2

Do you possess one year of experience performing the work of a Quality Assurance Technician with a County Health and Human Services or Social Services Agency?

Yes No
3

Describe your experience determining eligibility for the following programs, if you have not performed eligibility for any of the programs listed below, please indicate N/A:

CalFRESH (CF):

Medi-Cal (MC):

General Assistance/General Relief (GA/GR):

In Home support Services (IHSS):

Foster Care (FC):

4

Describe your level of experience and ability to perform a detailed case analysis related to public assistance program eligibility determinations. Please indicate how and where you acquired your knowledge/experience.

5

Describe what process you take to verify information collected. Please include how you detect errors, omission, improper calculations and/or verification of the information collected.

6

Describe your experience researching Federal, State and County regulations, policies, and procedures applicable to public assistance benefits. Include a specific example that required you to research policies, manuals, or other sources for a clear interpretation of vague regulations. Please explain the details of the regulation and what you did to seek out clarification. What was the result of your research?

7

Describe examples of your work experience with the following:

A) Working on a project /assignment independently and as a part of a team

B) Telecommuting and/or working remotely

C) Applications used within the Microsoft Office Suite

 

The supplemental questions were designed to elicit your experience as it relates to the current recruitment in order to identify the best qualified candidates for this position. Only the best and most suitably qualified candidates will be invited to participate in the oral interviews.

By selecting yes below, you certify your understanding that all applicants who meet minimum qualifications are not guaranteed to move forward in the process.

Yes No