Applicants for this position are required to submit responses to the following supplemental questions. Your completed responses to the supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly to be given full consideration for the next phase in the selection process. Additionally, your responses will also be evaluated and used in the selection process to identify the best qualified applicants.
Responses should be thorough and specific. A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position. Clarity of expression, content, experience, grammar, spelling and the ability to follow instructions will be considered in the evaluation process. A resume will not be accepted as a substitute for properly completed responses.
Information provided in your responses to the supplemental questionnaire regarding your employment experiences must also be detailed in the Work Experience section of the application for this recruitment. Please be sure to list all employers and required information on your application, especially if you are referencing those employers in your responses to the supplemental questions.
By selecting "yes" below, you certify your understanding that all applicants must submit a complete application and complete responses to the supplemental questions in order to be considered for this recruitment. Do you understand the above statement?
Yes
No
2.
Describe your work experience that qualifies you for the Infrastructure Services Technician position. In your response, please describe the Microsoft Windows based architecture and associated technologies that you have worked with.
3.
Infrastructure Services Technicians are expected to provide consultation to departmental support staff and management. Describe your experience providing customer service, and please include the following information in your answer:
Brief description of the type(s) of support you offered and the methods you used.
What levels of the organization you have provided support to? (i.e executives, line staff, etc.)
Environment (i.e. work pace, volume of tickets, etc.)
4.
Describe your experience in deploying or supporting IT system security measures.
5.
The tech environment is constantly changing at a rapid pace. Tell us how you stay informed on technological trends and describe an example of learning new tech and supporting it after it gets pushed through to production.
6.
The supplemental questions were designed to elicit your experience as it relates to the current recruitment in order to identify the best qualified candidates for this position. Only the best and most suitably qualified candidates will be invited to participate in the oral interviews.
By selecting yes below, you certify your understanding that all applicants who meet minimum qualifications are not guaranteed to move forward in the process. Do you understand the above statement?
Human Resource Services Department