Official SealHuman Resource Services Department


#21-1361-01
Supplemental Questionnaire

Last Name
First Name
1.

Thank you for your interest in the position of Retirement Benefits Specialist, Exam #21-1361-01. Applicants for this position are required to submit responses to the following supplemental questions.  Your completed responses to the supplemental questionnaire will be evaluated to determine your qualifications and must be completed properly in order to be given full consideration for the next phase in the selection process. Additionally, your responses will also be evaluated and used in the selection process in order to identify the best qualified applicants. 

Responses should be thorough and specific.  A lack of detail and explanation in the supplemental questions and in your application may result in failure or disqualification for this position.  Clarity of expression, content, experience, grammar, spelling and the ability to follow instructions will be considered in the evaluation process.  A resume will not be accepted as a substitute for properly completed responses.

Information provided in your responses to the supplemental questionnaire regarding your employment experiences must also be detailed in the Work Experience section of the application for this recruitment.  Please be sure to list all employers and required information, on your application, especially if you are referencing those employers in your responses to the supplemental questions.

By selecting yes below, you certify your understanding of this statement:

Yes No
2.

Please provide one example that best demonstrates your ability as a lead, such as managing projects, monitoring workload or leading training sessions as well as accomplishments and contributions made to the organization by fulfilling this role.

3

Describe a specific experience in working on and/or resolving complex member or customer service issues. What was the issue? What steps did you take? What was the result?

4.

Give a specific example when you have created and presented benefits information to groups or committees. Who was your audience, what was the information presented and what key actions did you take? What was the result?

5.

Provide an example of a time when you had to demonstrate the ability to be flexible, accepting and executing an initiative based on a decision that you may not have agreed with. What was the initiative? Identify the actions you took and the outcome.

6.

The supplemental questions were designed to elicit your experience as it relates to the current recruitment in order to identify the best qualified candidates for this position. Only the best and most suitably qualified candidates will be invited to participate in the oral interviews. By selecting yes below, you certify your understanding that all applicants who meet minimum qualifications are not guaranteed to move forward in the process.

Do you understand the above statement?

Yes No

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