Deputy Director, Information Technology Department

The Department:
The Information Technology Department provides services to County Departments to aid in the effective delivery of IT services that support the business needs of the county. County Information Technology is a vital part of the organization, providing faster and better ways for our employees to do their jobs and for our residents to access our services. We continue to keep our technology current and to work with members and management of all departments to provide the computing capabilities that are needed. 

The Position:
The Information Technology Department at Alameda County is looking for a talented individual to lead the systems and programming division of Alameda County’s Information Technology Department and provide innovative solutions for Alameda County. The Deputy Director has responsibility for planning, directing and managing the activities of management and technical personnel and for insuring consistency of goals, policies, technical and administrative procedures and management direction. The successful candidate will act as a liaison with top County management and information technology staff to assess, plan and deliver innovative business applications and solutions to a full range of customers (public protection, health care, general government, etc.). 

For more information about the Information Technology Department, please visit the Information Technology Department Website and latest Annual Budget Document found on acgov.org.

 

Under general direction, plans, directs and manages the activities of one or a combination of the major functions of the Department: Technical Services, Systems Development, Database Management or other major functional areas. In this capacity the Deputy Director is responsible for the supervision and performance evaluation of staff; for the coordination of subordinate activities with other senior managers in the department and for insuring the consistency of goals, policies, technical and administrative procedures and management direction; and perform other related work as required.

The Ideal Candidate:
In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

-Excellent project management, communication, organizational and budgetary skills. 
 The ability to plan, organize, manage and evaluate staff and communicate group activities and project vision
 effectively.
-Strong knowledge of: principles and techniques of personnel management, project management and control 
 development and trends in information technology.
-Budgeting methods for estimating revenue and expenditures; principles and techniques of business analysis
 and application development.
-Strong technical background with proven ability to develop and maintain complex business applications. 
-Ability to analyze, prioritize and make effective use of technology and methods in support of County efforts
 to streamline and automate operations and enable public and employee self service access to information and
 services. 

For a detailed listing of the Deputy Director, Information Technology Department duties and essential competency requirements, please see the complete job description.

Either I

The equivalent of two years in the class of Information Technology Manager in the Alameda County service.

Or II

The equivalent of seven years of recent full-time, increasingly responsible experience in programming and systems analysis including at least four years of increasingly responsible supervisory experience with at least two years as a senior manager of a large professional staff of systems analysts and programmers in a large Information Technology environment.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Principles and techniques of supervision, personnel management, administration, and project management and control.
• Developments and trends in information technology.
• Principles of planning and control as applied to a large data processing installation.
• Budgeting methods for estimating revenue and expenditures, and planning; relationship of budgeting to policy making.
• Principles of systems programming network management, data center operations, systems analysis and programming techniques and methods for cost effective evaluation of systems analysis and programming work.
• Data organization and access methods in computerized systems.
• Estimating methods for hardware and software costs, production costs and systems benefits.
• Relationships of policies and procedures to staff productivity and morale.
• Standard practices for systems development and documentation.
• Methods of assessing training needs of staff.
• Methods of work load management.

Abilities:

• Planning, organizing, directing and controlling a division-size staff include management and technical personnel.
• Formulating systems software, network systems and programming and data center operations strategy to meet departmental goals, developing schedules, work plans and cost controls.
• Directing, assigning, coordinating, reviewing and evaluating the work of staff for maximum productivity.
• Analyzing staffing pattern in terms of career development and turnover to estimate recruiting and training needs.
• Assessing workload of sections and activities, reassigning staff and evaluating and modifying work assignments as necessary.
• Communicating technical information technology concepts, problem solutions and project progress and needs in a timely and understandable fashion to non-technical policy-makers in the County.
• Identifying and analyzing problems; drawing logical conclusions, developing effective courses of action.
• Understanding and considering the impact of organizational, management, administrative and personnel aspects of information systems design; resolving related problems, and making appropriate recommendations.
• Applying principles of cost benefit analysis and cost effectiveness to data processing activities.
• Working effectively with superiors and subordinates, other information systems managers and staff, personnel from customer departments and CAO analysts.
• Gathering and analyzing data, drawing sound conclusions, preparing clear, concise written reports, and making effective verbal presentations.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the "What You Need To Know" section of our website:  www.acgov.org/hrs.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS

Applicants will be informed with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN

Deadline for Filing: 5 pm on Monday, February 27, 2012 (applications will be accepted on-line only)

Application Review for “Ideal Candidates”: Tuesday, February 28, 2012     

Panel Interviews: TBD.

*Please note that the panel interview will be weighted as 100% of the candidates' final examination score and may contain situational exercises.

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and will last approximately one year, but may be extended.  

The Human Resource Services Department will make reasonable efforts in the examination process to accommodate qualified individuals with mental and physical disabilities, and/or medical conditions in accordance/compliance with the State Fair Employment Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) of 1990, and Alameda County Resolution No. R-83-773.  To request an accommodation due to a disability during this or other phases of the selection process, please contact the Human Resource Services Department at (510) 272-6472 before the final filing deadline. Alameda County Human Resources Services will require documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a permanent disability pursuant to the U.S. Equal Employment Opportunity Commission's statute of the Americans with Disability Act of 1990, as amended, and/or the California Department of Fair Employment and Housing (DFEH) Act. 

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Sam Gee,  Human Resources Analyst II
Human Resource Services Division, County of Alameda
510-267-9492
www.acgov.org