Monday, May 21, 2018

Clerk Intermittent I (SAN)

Recruitment #17-1296N-01




THIS IS A NEW CONTINUOUS EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.  This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score.  APPLY IMMEDIATELY AS THIS RECRUITMENT MAY CLOSE AT ANY TIME.

 Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications will only be accepted on-line. Failure to submit a complete Application and Supplemental Questionnaire will result in disqualification.

Candidates who are bilingual in the following languages, and can read, write, and speak in the specific languages are strongly encouraged to apply: Spanish, Chinese, Tagalog, Vietnamese, Khmer, Hindi, Japanese and Korean.



The mission of the Registrar of Voters (ROV) is to encourage all eligible residents to exercise their right to vote, conduct elections in a fair, accurate, and efficient manner that inspires public confidence in the County elections process, maintain a continuous professional level of service to the public, and develop new techniques to improve outreach services that acknowledge the diversity of Alameda County.

All services provided by the ROV are mandated by the California Elections Code, the California Government Code, and the California Constitution. These mandated services include voter registration, voter outreach, candidate services, elections services, and vote by mail. Additional information on these mandated services is in the Major Service Areas section of this chapter.

The current vacancy is located with the Registrar of Voters Office.  However, the eligible list created as a result of this recruitment maybe be used to fill the current vacancy of others that may arise during the duration of this list. 

For more information about the Registrar of Voters go to



Under general supervision, to perform a variety of clerical tasks: to assist regular full-time clerical personnel during election process. Assignments will vary and will require the skill sets noted below based on assignment placement.

• Customer service, general clerical skills- for positions requiring the skill in typing or data entry at a speed of 40 words per minute.

• Proficient in MS Excel, MS Power Point, MS Word, Office 365 and Windows 10.

• Attention to detail for numerical filing.

• Read, write, and speak fluently in English.

• Ability to lift a minimum of 25 pounds.

• Ability to sit and stand for long periods.

• Telemarketing experience.

• Manual labor involved for Warehouse work- must be able to lift 30-70 pounds.

• Must have strong and excellent customer service skills

• Ability to handle a high volume of incoming phone calls.

• Flexibility in work schedule- able to work overtime on weeknights, weekends and holidays (if needed).





The equivalent of six months’ full-time experience in clerical work.


Some positions in this class require possession of a Valid California Motor Vehicle Operator's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Basic elements of good English usage, alphabetizing, spelling and arithmetic.

Ability to:

• Perform general clerical work and learn specific operations, procedures and equipment of the office.
• Spell and use English correctly.
• Make arithmetical computations.
• Understand and follow oral and written directions.
• Establish and maintain cooperative relations with the public.
• File alphanumerically, chronologically and by address.

Selection Certification Criteria:

A. For positions requiring the skill in typing or data entry at a speed of not less than 40 words per minute from clear copy. Typing or data entry occupies more than l0% of working time.

B. For positions requiring lifting and moving heavy objects of 50-l00 lbs. in a warehouse setting and picking up and delivering supplies to various locations in the County.


THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A written exam which is pass or fail, and those who pass will move on to the next step of process. 3) A typing test at 40 net words per minute.4) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.  CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.  We reserve the right to make changes to the announced examination components.


Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:




Deadline for Filing:

5:00 pm Tuesday, February 5, 2018

Review of Applications for Minimum Qualifications:

Wednesday, February 6, 2018

Written Examination:

      2/24 & 2/26, 2018

Typing Test:

3/9/3/12 & 3/13, 2018

Oral Interviews:

Week of March 12th and March 19th , 2018


Alameda County and the Human Resource Services Department will make reasonable efforts in the selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add * and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.


Debra Robinson, Human Resources Analyst III

Human Resource Services Department

(510) 272-6437

Alameda County is an Equal Opportunity Employer