Registered Health Information Coordinator

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Applications will only be accepted on-line.

THE COUNTY

Alameda County, located on the east side of San Francisco Bay, is California's seventh-largest county.  The County employs 9,080 full-time employees and operates on an annual budget of $2.39 billion.  Oakland, the County seat, is California's eighth largest city.  One and a half million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities and rural areas.  As a major urban county, Alameda provides a full range of services to its citizens.  The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles.  The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities. 

THE HEALTH CARE SERVICES AGENCY

Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and Agency Administration/Indigent Health. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents. Health Care Services Agency currently has multiple career opportunities for experienced professionals to become part of a service delivery team dedicated to the optimal health and well-being of Alameda County residents. 

BEHAVIORAL HEALTH CARE

It is the mission of Behavioral Health Care Services to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past.

Only through exemplifying the following Alameda County Behavioral Health Care Services values will we be successful:

ACBHCS

Access - where every door is the right door for welcoming people with complex needs;

Consumer and Family Empowerment - through shared decision‐making best practices, that clinically produce effective outcomes;

Best Practices - business excellence that uses public resources cost‐effectively;

Health and Wellness - by integrating emotional, spiritual and physical health care;

Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families;

Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse.

For more information about the department of Behavioral Health Care Services, please visit www.acbhcs.org/

THE POSITION

Under direction, and supervision from a Medical Record Administrator or Quality Assurance Officer, to perform difficult and highly specialized technical medical record tasks; may supervise and direct clerical staff; and do related duties as required.

THE VACANCY

Currently there is one vacancy in the Behavioral Health Care Services division which provides both mental health and substance use disorder treatment to consumers in Alameda County, however the eligible list resulting from this recruitment may be used for future vacancies as they occur.

IDEAL CANDIDATE

In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates will possess, exemplify, and have successfully demonstrated the following critical attributes:

• Exceptional written and verbal communication skills, and the ability to communicate effectively with diverse audiences and in a variety of contexts.
• Strong background assigning, training, supervising, supporting, and reviewing the accuracy of work of a clerical personnel unit(s); ensuring that a unit is in compliance with mandated laws and standards;
• Strong leader who aligns the organization’s vision and values by inspiring, advising, and facilitating goal accomplishment, with the ability to train and develop staff.
• Planning, organization, and keen attention to detail; watchful over job processes, tasks, and work products to ensure accuracy.
• The ability to work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, and backgrounds.
• The ability to work effectively on a team to achieve common goals.
• Substantial experience utilizing and understanding an electronic medical records database, and performance of Quantitative and qualitative analysis and audits of medical records
• Knowledge of rules, regulations, laws and standards related to medical records, release of information, and patient confidentiality
• Essential knowledge of medical terminology, coding, and analysis as it relates to physical health care and behavioral health care
• Knowledge of Standard nomenclature and the classification system used in medical record libraries for coding and classifying diseases and medical procedures.
• Statistical analysis methods and procedures used in a medical records department.
• Gathering, abstracting, and analyzing data to make decisions and solve problems.
•  Flexibility and adaptability.

For a detailed listing of the duties and essential competency requirements for this position, please see the job specification.

CERTIFICATION:

Certification by American Health Information Management Association (AHIMA) as a Registered Health Information Administrator (RHIA).

OR

Eligibility to take accreditation examination for Registered Health Information Administrator (RHIA) given by the American Health Information Management Association (AHIMA). (Eligibility for accreditation is by successful completion of the academic requirements, at the baccalaureate level, of a Health Information Management (HIM) Program accredited by the Commission on Accreditation for Health Informatics and Information Management Education (CAHIIM) or graduate from an HIM program approved by a foreign association with which AHIMA has a reciprocity agreement. Must successfully pass exam within one year of county appointment.

NOTE: The Civil Service Commission may modify the Minimum Qualifications in the announcement of the examination.

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Medical records terminology; in-depth comprehension of human anatomy and physiology.
• Mandated laws and standards related to medical records; State and Federal laws governing subpoenaed medical information.
• Standard nomenclature and classification system used in medical record libraries for coding and classifying diseases and medical procedures.
• Statistical methods and procedures used in a hospital and medical records department; statistical analysis techniques.
• Principles of supervision, including training.
• Medical record department functions and procedures.

Abilities:

• Written communication.
• Oral communication.
• Decision making.
• Analyzing and problem solving.
• Planning and organization.
• Management control.
• Leadership.
• Interpersonal sensitivity.
• Flexibility.

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:  1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process; 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process; 3) An oral examination which will be weighted as 100% of the candidate's final examination score. The oral examination may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. 

***We reserve the right to make changes to the announced examination components***

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency: 

TENTATIVE SELECTION PLAN:

**The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Welfare Benefits

• Medical – HMO & PPO Insurance
• Dental – PPO & DHMO Insurance  
• Vision
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage) 
• County Allowance (Employer Credit)
• Health Flexible Spending Account
• Dependent Care Flexible Spending Account
• Accident, Critical Illness & Hospital Indemnity
• Employee Assistance Program

For your Financial Future

• Short-term Disability Insurance
• Long-Term Disability Insurance
• Retirement Plan – (Defined Benefit Pension Plan)
• Deferred Compensation Plan

For your Work/Life Balance

• 11 paid holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Management Paid Leave**
• Group Auto/Home Insurance
• Commuter Benefits Program
• Group Legal
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Nicole Lewis-Bolton, Human Resources Analyst II

Human Resource Services, County of Alameda