Saturday, April 21, 2018

Director of Operations & Management Services, CDA (Promotional)

Recruitment #17-2954-01


THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.

Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by May 30, 2017. A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted.






The Community Development Agency mission is to enhance the quality-of-life of the County residents and plan for the future well- being of the County's diverse communities; to balance the physical, economic, and social needs of the County residents through land use planning, environmental management, neighborhood improvement, and community development; and to promote and protect agriculture, the environment, economic, vitality and human health.


Under general direction, to plan, organize and administer the Operations and Management Services Department of the Community Development Agency; to assist and advise the Director, Community Development Agency and other managers in matters related to strategic focus, human resource services management, processes and systems, allocation of resources, and to do related work as required.

This position reports to Community Development Agency Director and is primarily responsible for the development of objectives, strategies and tactics necessary to accomplish organizational goals and has the authority to draw upon resources from any of the functional departments to accomplish these initiatives. This position is directly responsible for legislative analysis, media inquiries, County analysis, contract administration, human resource services management, administrative services for the Agency and supervision of information technology division.


In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

• Demonstrate the traits, inclinations, and dispositions that characterize successful leaders; exhibit behavior styles that meet the demands of the leader role;

• Have achieved an high level of technical and professional skill or knowledge related areas; keeps up with current developments and trends;

• Keep the organization’s vision and values at the forefront of associate decision making and action;

• Understand and demonstrate knowledge of Human Resources concepts, principles, and practices to determine workload projections and competency gaps to align human capital needs with organizational goals;

• Conduct research and solve organizational inefficiencies to increase the effectiveness of the organization;

• The ability to exhibit confidence and professional diplomacy, while effectively relating to people at all levels internally and externally.  


Either I


The equivalent of three years' full-time experience as Assistant Deputy Director, Community Development Agency in the Alameda County classified services which included one year of full-time experience directing the activities of subordinate staff.



Possession of a Bachelor’s degree in Business, Public Administration or Human Resource Management from an accredited college or university,



The equivalent of four years’ full-time, increasingly responsible professional level administrative experience in community development that included two years’ of experience directing the activities of subordinate staff. A Master’s degree in Business, Public Administration, Human Resource Management, or related field may be substituted for two years of the non-supervisory experience.

NOTE: The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles and practices of program development.
• Federal, State and special grant application requirements.
• Principles and practices of staff development.
• Principles of public administration.
• Practices and techniques of administrative analysis and report preparation.
• Principles and techniques of public information dissemination.
• Laws, regulations and policies related to grant funding.
• Computer applications and systems management, including County HRMS and Alcolink applications.
• Supervisory principles and practices.
• Human Resource Services, purchasing and contract administration practices.
• Legislative analysis techniques.

Ability to:

• Plan and conduct complex and sensitive administrative and operational studies.
• Identify management and operational problems, investigate and evaluate alternatives and implement effective solutions.
• Interpret, explain and apply complex policies, regulations, and procedures.
• Direct the work of staff.
• Prepare clear, accurate and effective reports, correspondence, policies and other written materials.
• Interpret and apply Federal, State and County regulations for administering programs to ensure compliance with program requirements.
• Work effectively with senior management, County staff members of commissions, joint powers authorities and various boards.
• Provide effective leadership.
• Manage and direct human resources towards accomplishing Agency goals.
• Communicate effectively both orally and in writing.


THE EXAMINATION WILL CONSIST OF the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2)  An oral interview which will be weighted as 100 % of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.

Selection Plan

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing:

5:00 PM on Tuesday,  May 30, 2017

Review of Minimum Qualifications:

Thursday,  June 1, 2017

Oral Interviews

Monday & Tuesday, June 12 & 13, 2017


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

For your Health & Welfare Benefits

  • Medical – HMO & PPO Insurance
  • Dental – PPO & DHMO Insurance
  • Vision
  • Basic Life Insurance
  • Supplemental Life Insurance (with optional dependent coverage)
  • County Allowance (Employer Credit)
  • Health Flexible Spending Account
  • Dependent Care Flexible Spending Account
  • Accident, Critical Illness & Hospital Indemnity
  • Employee Assistance Program

For your Financial Future

  • Short-term Disability Insurance
  • Long-Term Disability Insurance
  • Retirement Plan – (Defined Benefit Pension Plan)
  • Deferred Compensation Plan

For your Work/Life Balance

  • 11 paid holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Group Auto/Home Insurance
  • Commuter Benefits Program
  • Group Legal
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Debra Robinson-Harris, Human Resources Analyst III

Human Resource Services, County of Alameda