Wednesday, August 21, 2019

Dental Health Administrator

Recruitment #17-5525-01


THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.


Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and the Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents.

Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care have been joined by contemporary concerns: bioterrorism, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for short and long-term solutions that lie well outside traditional public health boundaries.  For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on  

This position is located in Alameda County Public Health Department's Office of Dental Health. Under general direction the incumbent plans, organizes and directs the County-wide Dental Health Program for the Alameda County Health Care Services Agency; coordinates and evaluates County-operated and contract community-based dental services to ensure compliance with legislative mandates, minimum standard, as well as State and Federal rules and regulations; provides dental health administrative, consultation, and education services to providers, schools, community-based organizations, and professional organizations on all aspects of dental health care; provides supervision and direction to subordinate personnel; and performs other related duties as required. 

The Office of Dental Health promotes the oral (dental) health of Alameda County residents by assessment of oral health problems and resources to address them. This unit assures access to community-based resources and programs, and develops policies that address the oral health needs of the community. The emphasis is on prevention and education.

In addition to meeting the minimum qualifications, the ideal candidate will be:  

  • A leader who has commitment to the mission and goals of the County and its successful implementation of the Alameda County Dental Health program;
  • A  service delivery expert who can interpret Federal and State rules, regulations and policies to ensure compliance with dental health care best practices and has the ability to influence legislative mandates and policies affecting dental health best practices;
  • A visionary in the field of Dental Health who is able to direct, organize and manage the County-wide Dental Health Program for infants, children and adults, including seniors;
  • A strong collaborator who can bring community members, partners, providers, officials and public health staff together to address the dental health needs of Alameda County residents;
  • An effective communicator with excellent written, verbal and interpersonal skills who is focused on developing an environment where a diverse multidisciplinary team can work together and offer maximum services to our residents;
  • An exceptional planner, coordinator and evaluator of program services and has the ability to develop and implement a strategic plan for the dental health of Alameda County including the 2012-2017 Plan;
  • A strong administrator and supervisor who has the ability to develop cost effective systems, manage overall program budgets, plan program sustainability, and adhere to principles of effective personnel management; and
  • A trainer and mentor who creates opportunities for all levels of staff to develop their skills and professionally grow in the job.



Possession of a master’s degree in Public Health from an accredited university with a specialization in administration, epidemiology, health policy and planning, maternal and child health or health education.


The equivalent of five years’ full-time experience in a dental public health program, state or local, public or private health program setting. At least three years of this experience should have been in an administrative and supervisory capacity.


Possession of a valid license to practice dentistry in the State of California.
Possession of a valid California motor vehicle operator’s license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies: 

Knowledge of:

• Principles of public health and dental care administration.
• Principles of preventive aspects of dentistry and of oral hygiene.
• Principles of nutrition as they apply to dental health.
• Principles and practices of dental health clinical systems, safety/risk management and quality assessment/improvement in a public health setting.
• Current trends, issues and research in treatment, prevention and education as they relate to dental health care.
• Community resources and organizations and techniques involved in dental health education and related activities.
• Budget development governing Federal, State and local laws/regulations.
• Clinical standards of dental practice and licensure requirements.
• Program and management analysis.
• General Administrative practices and principles.
• Personnel management and supervision.

Ability to:

• Plan and organize.
• Analyze and problem solve.
• Make sound decisions and judgment.
• Lead.
• Demonstrate flexibility.
• Demonstrate interpersonal sensitivity.
• Effectively communicate in writing and verbally.
• Manage multiple and changing priorities.
• Manage through systems.
• Adapt to stress.


The examination will consist of the following steps: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process which is a review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. Those candidates selected as best qualified will move on to the next step in the examination process, an oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,  

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing:                                                          5:00pm, Monday, March 5, 2018
                                                                                       5:00pm, Monday, March 19, 2018  
                                                                                           5:00pm, Monday, April 2, 2018   

Review of Minimum Qualifications:                                            Monday, March 19, 2018   
Review of SQ for Best Qualified:                                                Monday, March 26, 2018
Panel Interviews:                                                                        Thursday, April 12, 2018
**Updated 3/5/2018  3/19/2018

*The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,   


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. 

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Lindsay Christopher, Human Resources Analyst
Human Resource Services, County of Alameda
510-272-6393 |


Alameda County is an Equal Opportunity Employer