Tuesday, April 23, 2019

Institutional Supervisor I

Recruitment #17-6217-01


THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. 

Applications will only be accepted on-line.



The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter.


Under general supervision, to supervise subordinate staff in developing and directing activity programs for delinquent juveniles housed in facilities of the Juvenile Hall Division of the Probation Department; to personally plan and supervise these activities; and to do related work as required.


In addition to meeting the minimum qualifications stated below, the ideal candidate will have demonstrated a track record of success in the following areas:

  • Strong leadership skills with the ability to create a teamwork environment using best practices of personnel management, staff development, and establishing effective interpersonal relationships;
  • Effective oral and written communication skills:
  • Ability to work with minimal supervision with effective working knowledge of departmental policies and procedures;
  • Extensive knowledge of the three shift systems of the Juvenile Justice Center’s Juvenile Hall and Camp Wilmont Sweeney;
  • Effective decision maker able to choose the appropriate action considering all implications and consequences, commit to action, implement and follow through;
  • Stress Management;
  • The ability to work well with other agencies and staff who partner with Probation to provide services to the youth detained at Juvenile Hall and Camp Wilmont Sweeney;
  • A history of exercising personal and professional integrity;
  • Conflict resolution; and
  • Commitment to the mission of the Juvenile Justice Center and successful rehabilitation and reintegration of our impacted youth returning to the community.


Either I


The equivalent of one year of full-time experience in the class of Juvenile Institutional Officer III or the equivalent of two years as a Juvenile Institutional Officer II, or a higher level Probation classification, in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)


The equivalent of three years’ full-time journey-level experience working with juveniles in correctional casework, or in correctional group work equivalent to Juvenile Institutional Officer II in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)


Possession of a valid California Motor Vehicle Operator's License. May be required to obtain a Class II driver's license.  A good driving record according to DMV negligent operator guidelines.

Special Requirements:

Persons appointed to positions in this classification in the Probation Department must meet the minimum standards for Peace Officer (Sec. 1031 California Government Code), which includes being a U.S. Citizen, or a permanent resident alien who is eligible for and has applied for citizenship.
Applicants must be at least 2l years of age at the time of appointment.
Any felony conviction is disqualifying.

Physical Abilities:

Binocular vision is required.

Candidates must have uncorrected visual acuity of at least 20/200 in each eye and corrected visual acuity of 20/40 in each eye.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies:

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Management and supervision of staff, including training, coaching, encouraging and holding staff accountable.
• The general psychology and behavior patterns of juveniles and the causes of juvenile delinquency.
• Principles of group and individual counseling work as applied to adolescents.
• Standard health and first aid practices and emergency procedures.
• Recreational activities.
• Procedures involved in the care, safety, transportation, custody and security of juveniles.
• Basic laws and codes governing, penal and institutions practices and procedures.
• Correctional and recreational facilities.

Ability to:

• Communicate effectively verbally and in writing
• Make decisions.
• Solve and analyze problems.
• Plan and organize.
• Demonstrate management control
• Lead
• Adapt to stress
• Demonstrate interpersonal sensitivity
• Compute basic math


The examination will consist of the following steps:

  1. A review of candidates' application to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. A review of the supplemental questionnaire to determine the best qualified.
  3. An oral interview which will be weighted as 100% of the candidates' final examination score.  The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment.

All candidates who pass the oral examination must successfully complete the following:

  • BACKGROUND INVESTIGATION - includes a thorough check of police records, personal, military, and employment histories, and inquiry of persons who know you and evaluate whether you: respect the laws and rights of others; are dependable and responsible; have demonstrated mature judgment in areas such as the use of drugs and intoxicants; are honest; and, are a safe driver.

After a conditional offer of employment has been accepted, appointees must successfully complete the following:


  • PSYCHOLOGICAL EXAMINATION - given by a licensed clinician. You will be evaluated on the psychological factors related to successful performance to determine if you are presently suited for the difficult and stressful job of Institutional Supervisor I.

Appointees must also satisfactorily complete a probationary period.


Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:



Deadline for Filing:

5:00 p.m., Friday, August 31, 2018

Review of Minimum Qualifications:

by Monday, September 10, 2018

Review of Supplemental Questionnaire for Best Qualified:

by Friday, September 28, 2018

Oral Interviews*:

Week of October 15, 2018

**Monday October 29th, Tuesday October 30th, and Wednesday October 31st, 2018

**Updated 10/09/2018 (LD)

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.   Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Leticia Diaz, Human Resources Analyst
Human Resource Services Division, County of Alameda
510-272-6469; Email: Leticia.Diaz@acgov.org

Alameda County is an Equal Opportunity Employer