Sunday, September 15, 2019

Senior Program Specialist (Project)

Recruitment #18-0307-01


THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted on-line. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.


Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care Services, Public Health, Environmental Health Services, and Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents.

Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care have been joined by contemporary concerns: bioterrorism, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for short and long-term solutions that lie well outside traditional public health boundaries.  For more information about our Alameda County Public Health Department, please visit the Alameda County Public Health Department Website and latest Annual Budget document found on

Under direction, Senior Program Specialists plan, supervise, review and evaluate the work of program operational support or service delivery staff; provide program planning, technical assistance, review and evaluation functions to direct client service delivery programs; act as County liaisons with service providers and funding sources and ensure that program regulations and procedures are followed; and do related work as required.

There are currently two project vacancies located in the Public Health Department's Office of Dental Health, and one project vacancy located in the Public Health Department's Division of Communicable Disease Control and Prevention (DCDCP), however the eligible list resulting from this recruitment may be used to fill future vacancies in other county departments/agencies.

THE PROJECT (Office of Dental Health)
Healthy Teeth Healthy Communities (HTHC) is a project of the Alameda County Office of Dental Health. HTHC is one of the 13 Local Dental Pilot Programs (LDPP) in the Dental Transformation Initiative (DTI) of the State of California. HRHC is a cross-sector collaboration that implements a county-wide dental health care coordination system to ensure Medi-Cal eligible children (ages 0-20 years) receive preventive services and continuity of care necessary to ensure optimal oral health. The Office of Dental Health (ODH) of Alameda County Public Health Department (ACPHD) leads the implementation of this project through partnerships with 17 different organizations and multiple private dental providers.

The Senior Program Specialist positions assigned to this project will report directly to the HTHC Project Director and will be responsible for implementing two major components of the project.

Alameda County Public Health Department will be hiring a The Senior Program Specialist project position will oversee the development and maintenance of a chronic hepatitis registry; collaborate with Alameda County Health Care Services Agency regarding Whole Person Care funding deliverables, budget, and data sharing; and liaise with other organizations engaged in hepatitis surveillance, prevention, and linkage to care. Additionally, the position will also supervise two public health investigators, liaise with clinical labs, and oversee health care partner outreach and communications.

Project positions are used to provide staffing, for defined, limited term activities. Project positions can exist only as long as the project or activity to which they are attached continues, not to exceed five years.

In addition to meeting the announced minimum qualifications below, the ideal candidate for the Healthy Teeth Healthy Communities project will be:

  • A competent program manager and supervisor, capable of effectively planning, implementing and evaluating the respective program components, while adhering to principles of effective personnel management;
  • An outstanding leader capable of inspiring quality work while ensuring accountability and program success;
  • An exceptional organizer who ensures the completion of multiple tasks within strict deadlines, and establishes priorities when presented with conflicting demands;
  • An effective communicator with excellent written, verbal and interpersonal skills focused on developing an environment where diverse, multidisciplinary, teams can work together to maximize service delivery;
  • Approachable, collaborative, and capable of instilling trust and developing and maintaining effective professional relationships;
  • An excellent facilitator who is able to organize and facilitate meetings in various settings as dictated by program demands;
  • Politically astute, possessing the ability to exhibit confidence and professional diplomacy while effectively relating to people of all levels internally and externally;
  • Able to train, mentor, understand and create opportunities for staff supervised or overseen; and
  • Flexible, adaptable and responsive to feedback, able to take a stand and able to function effectively in an open and transparent public sector environment.



The equivalent to graduation from an accredited four-year college or university (180 quarter units or 120 semester units) with major coursework in business, public administration, social science or a field related to the program area to which assigned.

(Additional experience in providing direct services to clients or in program planning and evaluation may be substituted for the education on a year-for-year basis.)



The equivalent to two years of full-time professional level work with independently planning and evaluating client service delivery programs at a level equivalent to or higher than Program Specialist or Program/Financial Specialist in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles, practices, funding sources and administrative requirements in the program area to which assigned.
• Principles and practices of program planning and evaluation.
• Principles and practices of direct client service delivery.
• Practices and techniques of programmatic analysis and report preparation.
• Applicable federal, state and local laws, rules and regulations.
• Computer applications related to the work.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.
• Basic budgetary and financial record keeping techniques.
• Basic supervisory principles and practices.

Ability to:

• Plan, supervise, review and evaluate the work of others.
• Train others in work procedures.
• Plan, monitor and evaluate program and service delivery effectiveness in the programmatic area to which assigned.
• Identify programmatic and operational problems, investigate and evaluate alternatives and implement effective solutions.
• Interpret, explain and apply complex regulations, policies and procedures.
• Prepare clear, accurate and effective reports, correspondence, policies, informational brochures and other written materials.
• Represent the department and the County in meetings with others and make effective presentations to diverse groups.
• Organize and prioritize work and meet critical deadlines.
• Maintain accurate records and files.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.


Specified positions may require possession of a valid California driver's license. Specified positions may also require licensure or certification in the programmatic area to which assigned.


The examination will consist of the following steps: 1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises. CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION. We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency. 


Deadline for Filing:                                                                      5:00PM, Monday January 28, 2019
                                                                                                   5:00PM, Monday, February 11, 2019
Review of Minimum Qualifications:                                                        Monday, February 11, 2019
Review of SQ for Best Qualified:                                                           Tuesday, February 19, 2019
Panel Interviews:                                                                                           Friday, March 15, 2019
                                                                                                                                               Friday, March 22, 2019

*Updated 1/25/2019 Updated 2/26/2019

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.  

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Lindsay Christopher, Human Resources Analyst
Human Resource Services, County of Alameda

Alameda County is an Equal Opportunity Employer