Sunday, May 27, 2018

Director, Risk Management

Recruitment #18-0475-01


THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. A properly completed Supplemental Questionnaire must be submitted with each application.

Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Failure to submit the Supplemental Questionnaire will result in disqualification. Applications will only be accepted on-line



The County Administrator’s Office Risk Management Unit provides comprehensive, proactive services that promote the health, wellness, and safety of employees; reduce the County’s loss exposure; and minimize the total cost of risk to the County. Our mission is carried out through programs covering Workers’ Compensation, property and liability claims administration, employee health and wellness services, safety and loss control, and the purchase of insurance and management of the self insurance program. As an internal service fund, we collaborate closely with other General Government departments to deliver programs to the County in the most cost-effective manner.

Risk Management receives over 100 requests per year to review insurance requirements or indemnification agreements in contracts. In addition, Risk Management provides certificates of self-insurance for services that the County provides to other parties. These efforts ensure that the County is financially protected from losses related to its activities and the activities of its contractors. Risk Management provides internal consulting on insurance for County construction contracts and capital improvement projects.

The Risk Management Unit employs eleven professional and administrative staff and reports to the County Administrator.

Under direction of the County Administrator’s Office, this position administers the County of Alameda's Risk Management and Insurance Program; recommends to the County Administrator and to the Board of Supervisors solutions to mitigate County risk exposures and provide protection against fortuitous loss to County of Alameda assets (i.e., people, property, financial, environmental, and continuation of County operations).

This is a single position class in the County located in the County Administrator's Office. The incumbent reports directly to the County Administrator or a designee. The incumbent directs the work of staff in the design, development and implementation of the County of Alameda’s Risk Management, Safety and Insurance programs (including accident prevention and employee wellness programs) and workers’ compensation program.

In addition to the minimum qualifications and knowledge and skills listed below, ideal candidates for this position will have a track record of success and will bring a dynamic service oriented and proactive approach to the County Risk Management Unit.  Candidates should have strong leadership experience planning, organizing, directing and coordinating  a comprehensive risk management program that includes workers' compensation, liability and safety activities to a large organization.

Additionally, the ideal candidate will have the:

  • Ability to work in a fast-paced environment with numerous deadlines, is detail-oriented, and accurate in their work;
  • Proactive thinker with a positive, solution-oriented attitude;
  • Flexible self-starter who is enthusiastic, open to new ideas, and works independently with minimal supervision;
  • good oral and written communication skills
  • Aptitude to convert complex information into clear deliverables;
  • Ability to coordinate and manage work with multiple competing priorities or perspectives;
  • Ability to easily guide others in accomplishing work objectives;
  • Competence to develop and maintain professional relationships, and use knowledge of the organizational culture in making decisions;
  • Ability to work effectively with individuals of diverse cultures, interpersonal styles, abilities and motivations or backgrounds;
  • Ability to maintain effectiveness when experiencing major changes in work responsibilities or environment; adjusting effectively to work within new work structures, processes, requirements or cultures; and
  • Experience and expertise required to leverage knowledge and develop, advocate and implement plans to achieve organizational goals. 

For more information about the Risk Management Unit, visit their website at:


The ideal candidate will possess a combination of higher education and progressively responsible professional level experience that would provide the knowledge and skills relevant to the position. (Each candidate’s education and experience will be considered as it closely relates to the duties and responsibilities of the position.)

Typically, equivalent to: possession of a Bachelor’s degree from an accredited college or university in business administration, accounting, finance, risk management, insurance or related field.


The equivalent of six (6) years of progressively responsible professional full-time experience in risk management (at least two years of which involved staff supervision); that included general liability, property and workers’ compensation claims management or insurance brokerage, and/or actuarial analysis. (At the discretion of the Human Resource Services Department, advanced degrees may be considered in substitution for a number of the required years of experience.)

NOTE: The Civil Service Commission may modify the above minimum qualifications in the announcement of an examination.



NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Example of Duties" section of this specification.

Knowledge of:

• Risk Management, Insurance, Occupational Health and Safety, Claims, Workers’ Compensation, Risk Control, Risk Financing, Wellness and Legal programs and procedures.
• General liability, employment liability, automobile, property, environmental liability and other insurance or self-insurance program development and administration.
• Common contract and business law principles, governmental claims, and risk management principles and practices.
• Methods of risk identification and measurement.
• Techniques of public liability, medical malpractice, property damage and workers' compensation claims negotiations, and audit procedures.
• Program development methods, implementation, and evaluation.
• Methods of dealing with brokers and the insurance marketplace.
• All phases of loss prevention.
• Calculations and management decisions on risk insurance underwriting.
• Techniques of administrative and budgetary analysis, including internal service fund management.
• Principles and practices of public administration.
• Computer competence in word-processing, spreadsheets, and data base systems.
• Actuarial studies.

Ability to:

• Demonstrate commitment to the County’s mission, credo, and goals.
• Envision, strategize and innovate while working with change.
• Collaborate with other agencies and departments to meet overall countywide needs while leveraging financial and other resources.
• Utilize business acumen to build a strong organization that delivers results.
• Utilize interpersonal skills to communicate effectively, both orally and writing.
• Promote personal and professional growth for self and others.
• Provide the highest level of service delivery to diverse customers.
• Work effectively as a member and leader of diverse teams.
• Demonstrate mathematical and analytical skills.
• Make decisions.
• Analyze and problem solve.
• Exercise management control.
• Provide leadership.
• Be flexible.
• Plan and organize.
• Adapt to stress.


1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process.
3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.


We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing:

Monday, February 26, 2018

Review of Applications for Minimum Qualifications:

March 2, 2018

Review of Supplemental Questionnaire for Best Qualified:

March 9, 2018

Oral Examination:

March 23, 2018


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Sam Gee, Personnel Services Manager
Human Resource Services, County of Alameda

Alameda County is an Equal Opportunity Employer