Friday, January 18, 2019

Senior Risk and Insurance Analyst

Recruitment #18-0491-01


THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.   Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Applications will only be accepted on-line.  

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application.  Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  Failure to submit the Supplemental Questionnaire will result in disqualification.


The Department:
The Risk Management Unit of the County Administrator's Office is currently seeking to fill a vacancy for the position of Risk Analyst. The County Administrator is responsible for the implementation of policies and decisions of the Board of Supervisors. The County Administrator's Office is composed of six units that provide and oversee programs serving the entire County. These units include Intergovernmental Affairs and Civic Engagement, Budget and Finance, Clerk of the Board of Supervisors, East Bay Economic Development Alliance, and Risk Management.

Risk Management provides integrated loss prevention and control services for the County's operational risks. This mission is carried out through employee training and programs in the areas of Workers' Compensation, employee wellness and occupational health services, safety and loss control, property and liability claims administration, the purchase of insurance and the management of self insurance programs, and risk assessment and consulting services to County departments. Risk Management also reviews disability retirement applications of County employees. To learn more about the division please visit their website at

The Position:

The Senior Risk and Insurance Analyst, under direction, participates in the development, administration and management of county-wide risk management, property and casualty claims and risk financing programs that provide maximum protection to County assets (people, property and financial), at the lowest possible cost; and performs other related duties. Incumbents in this classification are located in the Risk Management unit and provide day-to-day support to the Director of Risk Management in the areas of managing risk controls, cost reduction strategies and casualty insurance programs. This class is distinguished from the higher level class of Director of Risk Management in that the latter has overall responsibility for the entire risk management program including insurance claims, risk control, workers’ compensation and safety.

Duties and Responsibilities:

1. Actively participates in the identification of loss exposures inherent to the County of Alameda’s business operations and activities. Compiles and analyzes information on the County’s insurance and self-insurance programs, loss history and identified risk exposures. Develops statistical analyses and cost/loss projections, coordinates and maintains up-to-date property and automobile inventory and valuation schedules and, prepares and maintains other necessary documentation which supports:

 The development of risk control and cost reduction strategies that help to eliminate, reduce, control or transfer County loss exposures;

 Marketing, negotiation and placement of property and casualty insurance programs, the development and administration of self-insurance and other necessary risk financing programs;

 Preparation and development of the Risk Management Unit’s budget, Countywide risk management cost allocation process and required record keeping systems.

2. Collaborates and works with brokers, insurers, service providers and County personnel to ensure the design, implementation and administration of appropriate risk financing, liability claims and risk control programs. Provides ongoing counsel to and coordination among brokers, insurers, service providers, and County personnel.

3. Coordinates and actively participates in the development and administration of the Countywide property claims and liability incident reporting, tracking and monitoring system. Coordinates monthly claims meetings and provides oversight of County liability claims administration processes performed by the Third Party Claims Administrator (TPA) and/or insurance carriers.

4. Reviews and monitors claims handling processes, reserve practices and recommended defense strategies.  Reviews settlement authorization requests prepared by the TPA or insurance carriers, and provides settlement recommendations for review and approval by the Director of Risk Management, County Counsel, the Board of Supervisors and/or the Chief County Administrator.

5. Compiles and analyzes property and casualty claims and loss information on a County-wide level to identify trends and “hot spots.” Assists in the preparation and distribution of quarterly loss history reports and recommendations to County managers and supervisors which provide useful information for reducing liability, implementing loss prevention programs and assisting in the analysis of the causation of specific department losses.

6. Coordinates annual actuarial analyses of the workers’ compensation, general and medical malpractice liability programs, and annual audits of tort liability claims handling procedures of the Third Party Administrator (i.e., assuring prudent claims management, reserve practices and that sound and reasonable settlement strategies are followed in conjunction with County of Alameda guidelines).

7. Reviews County contracts and agreements for appropriateness of insurance and indemnification language. Recommends appropriate insurance and indemnity language and provides evidence of insurance coverage to outside organizations.

8. Coordinates and collaborates with County Counsel, the Purchasing Department and other departments in the area of certificate of insurance management. Assists in the development and administration of a Countywide certificate of insurance review, tracking and monitoring program.

9. Keeps abreast of and analyzes and researches existing and new laws pertinent to tort liability, government claims processes and contracts to help ensure County compliance and maximum financial protection.

10. Assists in the preparation and presentation of County-wide training classes relevant to risk management, property and casualty insurance/risk financing programs, department cost allocations, incident and claims reporting, etc.


- Experience:

The equivalent of five (5) years of full-time, progressively responsible professional-level experience in risk management, property and casualty insurance underwriting, general liability claims management or insurance brokerage.

- Education:

A Bachelor’s Degree from an accredited college or university in business administration, accounting, finance, risk management, insurance or a related field. Work experience as described above may be substituted for the required education on a year-for-year basis.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.



Knowledge of:

• General liability, employment liability, automobile, property and environmental liability.
• Other insurance or self-insurance program development and administration.
• Common contract and business laws, governmental claims and risk management principles and processes.


• Oral and written communication.
• Planning and organization.
• Interpersonal sensitivity.
• Financial planning and budgeting.
• Decision-making.
• Problem solving.
• Working independently.
• Flexibility to meet changing demands.
• Dealing with multiple tasks and deadlines.
• Computer competence in work processing, spreadsheets and data base software.



  1. A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process. 
  3. An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.




Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing:

Monday, June 4, 2018

Review of Application for Minimum Qualifications:

June 5, 2018

Review of Supplemental Questionnaire for Best Qualified:

Week of June 18, 2018

Oral Examination:

Week of July, 9, 2018


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you.

All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment. 

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at

You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied: 

Monique Hill, Personnel Services Manager

Human Resource Services, County of Alameda

(510) 208-4841; e-mail