Tuesday, May 21, 2019

Financial Services Deputy Director, Social Services Agency

Recruitment #18-6070-02


Alameda County has changed the Financial Services Deputy Director, Social Services Agency recruitment from New, Open Assembled to New, Open Continuous effective May 29, 2018. 

Alameda County Social Services Agency is searching for a Financial Services Deputy Director to lead and oversee the procurement and accounting teams for the Agency.  As of fiscal year 17/18, the Social Services Agency has a budget of over $800 million dollars that funds over 40 programs throughout Alameda County.  The responsibilities for this position includes leading and directing financial and accounting staff, planning and managing budget development and budget management processes, overseeing accounting claiming and assistance/special payments, revenue maximization and ensuring proper fiscal and accounting methods.

Click HERE to view the complete recruitment brochure.


Alameda County Social Services Agency is recruiting to fill one vacancy for the position of Financial Services Deputy Director. This position is responsible for managing the budget and accounting teams within the Social Services Agency. This includes planning and managing the Agency’s budget development and budget management processes, including accounting, claim reimbursement, distribution of assistance payments to clients, revenue maximization efforts and other related work as required. The Financial Services Deputy Director reports directly to the Financial Services Director and acts as a “second-in-charge” within the Finance Department.

The Social Services Agency consists of the following four departments whose mandated services include:

Workforce and Benefits Administration administer the eligibility and disbursement of mandated assistance programs and provide the required employment and support services for public assistance recipients.

Children and Family Services provide emergency response and shelter services as well as investigative, maintenance, reunification, and permanent placement services and administer the Foster Care Program.

Adult, and Aging Services (AAS) provides Adult Protective, Public Guardian/ Conservator/Administrator, and Older American/Californian Acts services. AAMS also administers in Home Supportive Services (IHSS), and Long Term Care programs and operates the Area on Aging and Veteran Services Office.

Administration and Finance provides support to Agency departments and staff through various administrative areas such as Information Technology and Services, Human Resources and Training, Finance and General Accounting and general Office Support Services.



In addition to meeting the minimum qualifications, the Financial Services Deputy Director will have a solid history of:


Overseeing budgetary and accounting operations, including managing complex budgets with multiple funding streams, understanding fiscal analysis and computer applications related to financial analysis and accounting.


Maximizing resources and addressing situations with analytical and innovative solutions.


Communicating effectively, both orally and in writing, including preparing and presenting financial information to large groups and representing the department and County in meetings with others. 


Leading and directing staff in a manner consistent with the County’s mission, including having a sense of professionalism and competency.


Making sound and informed decisions that further the goals and needs of the customers we serve.


Staying calm under pressure and adapting to change in an environment with multiple timeframes and deadlines.


In order to participate in the examination process, applicants must qualify through the following experience pattern:


The equivalent of five years of responsible financial and/or budget management experience two years of which required considerable independent judgment in financial policy development and interpretation.

Note: Possession of a bachelor's degree from an accredited college or university with a degree in accounting; business administration, public administration, or a closely related field may be substituted for one year of experience. Possession of a Master’s degree in business administration, or a closely related field may be substituted for two years of experience.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the "Examples of Duties" section of this specification.

Knowledge of:

• Social services agency programs.
• Social services agency funding sources.
• Budget preparation, including caseload and cost forecasting; revenue estimating; and analysis of federal and state legislation, rules and policies that impact costs and revenues.

Ability to:

• Lead the planning, organization and implementation of a large financial division..
• Direct staff who are building financial models and/or carrying out financial analyses.
• Oversee procurement functions.
• Oversee accounting functions.
• Write and speak effectively, including the ability to write complex technical reports and conduct effective meetings.
• Work cooperatively with both financial and program management staff to clarify issues, evaluate options, present findings and agree on courses of action.

Core Competencies:

• Oral Communication - Includes person to person and presentations before large groups.
• Written Communication - Includes daily correspondence and larger reports/presentations.
• Decision-making - Includes making decisions that further the goals and needs of the County; includes using business acumen in making decisions that build a strong organization which delivers the highest level of service to diverse customers.
• Analytical and Problem Solving - Includes using vision, strategy, and innovation to deal with change.
• Planning and Organization - Includes using vision, strategy and innovation to maximize resources.
• Management Control / Supervision - Includes making excellent hiring choices, developing staff professionalism, growth and competency, and giving honest and fair evaluations.
• Leadership - Includes knowing when to lead and when to work effectively as part of a group; includes imparting to staff a commitment to the County’s mission, credo and goals; includes modeling excellence.
• Interpersonal Sensitivity - Includes fair treatment of all persons in both oral and written communication.
• Flexibility - Includes working with change using vision, strategy and innovation
• Resistance/Adaptation to Stress - Includes staying calm under difficult conditions.


The examination will consist of the following steps:


1. Minimum Qualification Screening:  A review of candidates' applications to verify possession of minimum education and/or experience requirements.  Those candidates that meet the minimum qualifications will move to the next step in the examination process.

2. Supplemental Questionnaire Review:  A review of the candidate's response to questions four through six on the Supplemental Questionnaire to determine the best qualified; only the most suitably best qualified candidates will be invited to the oral interview process.

3.  Civil Services Oral Interview: The oral examination/hiring interview, which may contain situational exercises, will be weighted as 100% of the candidate's final examination score. In addition to establishing an eligibility list, this examination process may serve as the final selection interview for vacancies in this classification.


We reserve the right to make changes to the announced examination components.  


Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.  

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.

The following dates are tentative and subject to change based on the needs of the Agency.   


Deadline for Filing

Friday, July 27, 2018

Review of Minimum Qualifications 

Wednesday, August 15, 2018

Review of Supplemental Questionnaires


Panel Interviews


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.  For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to insure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Ione Bell, Human Resources Analyst II


County of Alameda Human Resource Services