Friday, December 14, 2018

Social Worker II

Recruitment #18-6715-01

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but may be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Applications will only be accepted online.

 

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Applications will only be accepted online. Postmarks are not accepted. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

 

ONLINE APPLICATIONS ONLY

DESCRIPTION

THE AGENCY

We are currently recruiting for vacancies in the Social Services Agency.  However, the eligible list resulting from this recruitment may be used by any County department or agency needing to fill a vacancy.

 

THE DEPARTMENTS:

County Social Services Agency (SSA) is comprised of 2,400 men and women working collectively and in partnership with community-based organizations, neighborhood groups and policy makers to serve the needs of the community. Services are provided through five departments: Agency Administration and Finance, Adult, Aging and Medical Services, Children and Family Services, Workforce and Benefit Administration and the Policy Office.

  

THE POSITION

Under close supervision at the Social Worker I level and general supervision at the Social Worker II level, incumbents assess referrals for service program assistance and provide guidance, counseling and the most appropriate supportive social services to clients; collect and evaluate client socio-economic information and data; manage the on-going responsibility for a caseload of applicants or clients of services, and perform other related duties as required.

The Social Worker II classification is the journey level in the Social Worker series. Social Worker II’s are assigned specialized functions requiring significantly greater knowledge, ability and professional judgment than that required at the entry level. Incumbents are expected to gain experience and demonstrate proficiency, which qualifies them to promote to the higher level after twelve months of full-time experience in the class Social Worker II and based on a positive performance evaluation.

 

THE IDEAL CANDIDATE
In addition to meeting the minimum qualifications below, the ideal candidate will possess the following critical attributes:

  • Exceptional written and oral communication skills, with a proven record of delivering clear, effective communication, taking responsibility for understanding others, and clearly conveying information, and ideas through a variety of media;
  • The ability to build and maintain successful work relationships,  collaborating with multiple agencies to address client needs, work effectively with individuals of diverse cultures, interpersonal styles, abilities, motivations, or backgrounds, and  making the most effective use of the capabilities, insights, and ideas of all individuals;
  • Skill as a well-organized individual, capable of prioritizing, multi-tasking planning daily work activities, and establishing a course of action to ensure work is completed efficiently;
  • Ability to treat people with dignity, respect and fairness, giving proper credit, andstanding up for deserving others and their ideas even in the face of resistance or challenge;
  • Outstanding analytical skills, with demonstrated ability to think logically and arrive at sound conclusions; 
  • A demonstrated knowledge of, and ability to apply,  the principles, practices and techniques of social work;
  • Knowledge of Welfare and Institutions Code, the Social Security Act, and pertinent legislation in the field of public welfare;
  • Ability to interpret complex federal and state laws, rules and regulations and procedures related to social work; and
  • Experience providing client-centered service, and demonstrated knowledge of public and private social agencies and other community resources.

 

 

MINIMUM QUALIFICATIONS

Social Worker II Level

Either I
Experience:

The equivalent of six months full time experience in the class of Social Worker I in the Alameda County classified service. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.).

Or II
Education:

Equivalent to graduation from a two-year accredited college (90 quarter units or 60 semester units) which includes 15 semester or 22 quarter units in social welfare, social/human services, public health, sociology, psychology, clinical psychology, counseling, or other behavioral science,

AND
Experience:

The equivalent of one year of full time experience as an Employment Counselor or experience comparable to Employment Counselor. (Non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts.)

Or III
Education:

Equivalent to graduation from an accredited college or university (180 quarter units or 120 semester units), which includes 30 semester or 45 quarter units in social welfare, social/human services, or, public health, sociology, psychology, clinical psychology, counseling or other behavioral science.

AND
Experience:

The equivalent of one year full time social casework experience in a public or non-profit human services agency. (Completion of one year of graduate study in a recognized school of social work may be substituted for the experience required.)

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Principles, practices and techniques of social work.
• Provisions of the California Welfare and Institutions Code, the Social Security Act, and other pertinent legislation in the field of public welfare, including changes and developments in such legislation.
• Aims and functions of community organization and resources, including available services in the employment field County and State Health and Human Services Agency and health care.
• Basic psychological theory and practices as related to human behavior.
• Public and private social agencies and other community resources.

Ability to:

• Analyze and evaluate individual situations, to reach sound conclusions and make appropriate recommendations.
• Interpret complex Federal and State laws, rules and regulations and procedures.
• Establish and maintain effective working relationships with other professional personnel and the public.
• Communicate effectively orally and in writing.
• Prioritize work.
• Analyze basic statistics and calculate mathematic computations.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process.

3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.

CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.

We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency: 

TENTATIVE SELECTION PLAN

Deadline for Filing: 

Thursday, January 3, 2019

Review of Applications for Minimum Qualifications: 

by January 16, 2019

Review of Supplemental Questionnaires for Best Qualified: 

Week of January 27, 2019

Oral Examination*:

Week of February 10, 2019

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

 

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received, or accessed by any applicant for a County recruitment. 

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Ione Bell, Human Resources Analyst 

Human Resource Services, County of Alameda

Ione.Bell@acgov.org
(510) 272-6456

Alameda County is an Equal Opportunity Employer



Click on a link below to apply for this position:

Fill out the Supplemental Questionnaire and Application NOW using the Internet. Apply Online
View and print the Supplemental Questionnaire. This recruitment requires completion of a supplemental questionnaire. You may view and print the supplemental questionnaire here.