Fire Department Specialist Clerk

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. 

Applications will only be accepted on-line.

THE DEPARTMENT

THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 29 fire stations and 35 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include:

• Advanced Life Support
• Fire Suppression
• Hazardous Materials Response
• Urban Search & Rescue
• Water Rescue
• Community Outreach & Education
• Disaster Preparedness
• Fire Prevention and Code Compliance
• Regional Dispatch Center

The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol.

Subsequently, the following communities have contracted with the ACFD:

July 1, 1995 City of San Leandro

July 1, 1997 City of Dublin

August 1, 2002 Lawrence Berkeley National Laboratory

October 1, 2007 Lawrence Livermore National Laboratory

May 1, 2010 City of Newark

July 1, 2010 City of Union City

July 1, 2012 City of Emeryville

On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Paramedics Plus ambulance service.

THE POSITION

Under general supervision, performs the most complex clerical work requiring the exercise of considerable initiative, judgment and independence within the framework of Fire Department policies and procedures; gathers, maintains and prepares a wide variety of records, reports and documents; liaises with outside agencies to ensure accurate reporting and licensing requirements are being met; performs related duties as required.

 

Either I

The equivalent of one year of experience in the class of Specialist Clerk I or in an equivalent or higher level clerical class in the Alameda County classified service. (Non-classified includes District Attorney’s Office and the Hospital Authority.)

Or II

The equivalent of three years of full-time clerical experience.

Special Requirements:

Positions that are either partially or completely located in the Alameda County Regional Communication Center (ACRECC) at the Lawrence Livermore National Laboratory (LLNL), a federally secured Department of Energy (DOE) facility will require candidates to meet DOE security clearance requirements.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

The most suitably qualified candidates will possess the following competencies:

NOTE: The level and scope of the following knowledge and abilities are related to duties listed under the “Examples of Duties” section of this specification.

Knowledge of:

• Office administrative practices and procedures including business correspondence, records management, and standard office equipment operations.
• Time management and organization methods and practices
• Thorough or specialized program knowledge of work requiring the application of a variety of rules, procedures, codes and systems.


Ability to:

• Organize and prioritize work in order to meet critical deadlines
• Research, analyze and problem solve effectively.
• Communicate effectively both orally and in writing.
• Establish and maintain effective working relationships with other employees and the public.
• Demonstrate interpersonal sensitivity.
• Demonstrate flexibility
• Exercise sound judgment
• Adapt to stress.
• Plan, organize and coordinate work effectively while adhering to deadlines
• Work independently

The examination will consist of the following steps:

1. A review of the candidates’ application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. A written examination which will be qualifying only.
3. An oral interview which will be weighted as 100% of the candidates’ final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment.

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit.  Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position.  Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:

Deadline for Filing:	5:00 p.m., Monday, December 10, 2018
Review of Minimum Qualifications:	by Friday, December 21, 2018
Written Examination:	Week of January 14, 2019
Oral Interviews*:	Week of February 4, 2019 **Week of February 11, 2019

**Updated 1/30/2019 (LD)

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.   Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

*** For benefit information, please contact Fire Administration at 925-833-3473.

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Leticia Diaz, Human Resources Analyst
Human Resource Services Division, County of Alameda
510-272-6469; Email: Leticia.Diaz@acgov.org
www.acgov.org/hrs

Alameda County is an Equal Opportunity Employer