Tuesday, April 7, 2020

Training and Education Center Organizational Development Manager

Recruitment #19-0471-01

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Postmarks are not accepted.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Postmarks are not accepted. Failure to submit the Supplemental Questionnaire will result in disqualification.

 

ONLINE APPLICATIONS ONLY

 

DESCRIPTION

THE DEPARTMENT



For over 20 years, the Alameda County Training & Education Center, a division of Alameda County Human Resource Services, has provided innovative learning as well as state-of- the-art meeting and conference space.

 

We are ten, energetic, customer-oriented people, passionate about what we do!  We work together to provide internal and external customers with impactful and memorable learning and development experiences while providing high-value, strategic programs and services for individuals and organizations. We look forward to welcoming you here.


THE POSITION

Under general direction of the Training & Education Center's (TEC) Director/HR Division Manager, manage the center's training and organizational development programs, including workforce training and organizational development analysis and planning, Learning Management System (LMS) training, curriculum design, implementation, and consulting/coaching programs.

 

DISTINGUISHING FEATURES

 

This is a single-position classification.  The incumbent in this classification is located in the Human Resource Services Department, within the County of Alameda Training & Education Center.  This classification reports to the Training & Education Center Director/HR Division Manager.  Primary responsibilities are in the areas of management and supervision of staff and programs within the context of training, employee and organizational development, with focus on current and future workforce development.

MINIMUM QUALIFICATIONS

Education:

Possession of a Bachelor's degree from an accredited college or university with major coursework in business administration, public administration, behavioral science, human resources training and development or a closely related field.

AND

Experience:

The equivalent of five (5) years full-time progressively responsible professional experience designing, delivering and managing training and organizational functions within a large organizations.  Two (2) years of the five (5) years experience must include experience in a supervisory role.  Municipal government and/or Human Resources experience is desirable.  Possession of a Master's Degree in one of the majors listed above may substitute for two (2) years of the general experience but will not substitute for the supervisorial requirement.


License:

Possession of a valid California Driver's License and a satisfactory driving record as a condition of initial and continued appointment.


NOTE:  The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:
  • Supervisory and management techniques.
  • Training design and delivery.
  • Management and leadership curriculum design/development.
  • Workforce planning and development strategies.
  • Large system approaches and strategies.
  • E-learning designs and techniques.
  • Software technology such as PowerPoint, Excel and MS Word.
  • Oral and written communication techniques.
  • Methods of assessing and evaluating training and development programs.
  • Optimal business practices for an internal organizational development business.
  • Data analysis tools and techniques.
Ability to:
  • Manage, supervise, and lead staff.
  • Design and deliver training and development programs; designs and implement curriculum.
  • Research and analyze workforce needs and trends.
  • Assess organizational issues and utilize appropriate interventions for change.
  • Influence and network to obtain buy-in from partners and customers.
  • Plan ahead and problem solve, especially in difficult situations.
  • Work with multiple teams.
  • Work with large, complex organizations and issues.
  • Be flexible and facilitate change.
  • Work steadily with commitment to reach organizational goals.
  • Manage an internal training and organizational development business.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF the following steps:

1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process;

2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process;

3) An oral interview weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.



** CANDIDATES MUST ATTAIN A QUALIFYING RATING
ON EACH PORTION OF THIS EXAMINATION. **

 

We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.

Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE SELECTION PLAN

 

Deadline for Filing:

5:00 p.m., Tuesday, January 21, 2020

Review of Minimum Qualifications:

Friday, January 24, 2020

Review of Supplemental Questionnaire for Best Qualified:

 Tuesday, February 18, 2020 

Oral Interviews*:

Friday, February 21, 2020*

Friday, February 28, 2020 

 * Updated 2/3/2020 & 2/5/2020 mah

*If designated as a combined oral examination/hiring interview, in addition to establishing an eligibility list, the oral interviews may serve as the final selection interview for vacancies in this classification.

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.   Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Employee Mortgage Loan Program
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and alamedacountyHR@acgov.org as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received, or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Monique Hill, Personnel Services Manager
Human Resource Services, County of Alameda 
Email: Monique.hill@acgov.org or Phone: 510-208-4841

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.