Sunday, July 21, 2019

Information Systems Manager

District Attorney

Recruitment #19-9999-07

Introduction

At the Alameda County District Attorney's Office, we review and prosecute criminal violations committed in Alameda County, bring criminal and civil actions for environmental, consumer and other violations, protect and uphold the rights of victims, and serve our community in various innovative ways (such as restorative justice projects). Read more about our mandated services.


The Alameda County District Attorney’s Office is comprised of approximately 150 attorneys, 60 inspectors, 30 Victim-Witness advocates and claim specialists, as well as a variety of administrative, finance, and communications professionals. Our jurisdiction covers over 800 square miles and our staff work in 9 offices located throughout the County.


We have six specialized divisions within the office:

§  Criminal Prosecution

§  Juvenile Justice

§  Consumer, Environmental and Worker Protection

§  DA Inspectors

§  Victim-Witness Assistance

§  Alameda County Family Justice Center


Within the Criminal Prosecution Division, we have numerous specialized units dedicated to specific areas. Some of the units include: domestic violence, gangs, sexual assault, human trafficking, DNA/unsolved cases, truancy, identity theft, sexually violent predators, child abduction and more. These units are staffed by experienced, highly skilled prosecutors who are experts in their individual fields.

 

DESCRIPTION

 

Systems Environment


The District Attorney Office has approximately 450 computers, 200 standalone printers, 18 physical and virtual servers, and 50 network printers. Operating systems and application software include: Windows 7, 8.1, and 10; Windows 2003R2, 2008R2, 2012R2, and 2016 servers; SQL 2000, 2005, 2012 and 2016; IIS Web Servers; Office 2010, 2013, 2016, and Office 365; and Case Management Systems.


The Position


The Information Systems Manager is responsible for supervising and coordinating the acquisition, implementation and maintenance of a department's information system capabilities.  Under direction of Agency or Department executive management, to supervise, plan, and coordinate the work of technical and professional information systems staff involved in developing, evaluating, and implementing the most complex and varied management information, financial, and specialized information systems for the purpose of improving operations; to lead, coordinate, and participate in organizational or management analysis; and to do related work as required.

Take a look at who we are: DA Website

Examples of Duties

1. Supervises and coordinates the development and implementation of new computer systems and programs; serve as liaison with Information Technology Department staff in developing and implementing new computer systems/applications by providing input/output requirements, department standards, etc.; develops or revises existing programs for user application; develops specifications for obtaining software and/or hardware for departmental application.

2. Develops systems analysis methods and conducts systems analysis appropriate to the department's specific needs. Analyzes workflow and/or organizational structure and recommends improvements to systems or structures to increase productivity or efficiency.

3. Defines the scope of information system problems and goals and identifies data collection processes and procedures.

4. Identifies potential solutions to information system problems and determines system feasibility, equipment requirements, personnel requirements, cost/benefits effectiveness, time requirements, and makes a recommendation on which solutions should be used.

5. Plans and coordinates system testing to assure that related systems meet user's needs and are fully compatible in terms of program/system implementation and maintenance.

6. Coordinates the training of department personnel in the use of computer software and hardware.

7. Meets with hardware and software vendors to evaluate new products and programs.

8. Supervises subordinate technical and professional staff involved in the development and implementation of computer or information systems.

9. Oversees and coordinates the information systems section/function of the department, including security of the system, troubleshooting any software or hardware malfunctions, and creating and maintaining system manuals; develops and maintains procedure manuals.

10. Directs and participates in long-term audits of computer systems and programs; analyzes results of these systems; identifies and implements changes to existing systems in order to bring them up to maximum efficiency.

11. Develops complex programs and applications for information systems.

       

Work Location: René C. Davidson Courthouse, 1225 Fallon Street, Oakland.

MINIMUM QUALIFICATIONS

Experience:

The equivalent of four years of full-time paid experience in information systems performing duties such as system analysis, application development, system evaluation, selection and implementation, or network administration. At least one year of experience must include direct supervision of other professional and technical information systems staff.

Education:

Possession of a Bachelor’s degree from an accredited four-year college or university (120 semester units or 180 quarter units) with a major in MIS, Computer Science, Computer Engineering or a closely related field may be substituted for two years of the required experience.

Desired Qualifications:

  • Experience with the following as well as an ability to supervise technical staff doing this work
  • Strong analytical skills with the ability to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy
  • Proficient in business intelligence, and data visualization techniques using large datasets
  • Ability to analyze large datasets using SQL
  • Ability to write comprehensive reports
  • Strong oral and written communication skills

KNOWLEDGE AND SKILLS

Knowledge of:

         Principles and techniques of supervision and personnel and project management.

         Systems and procedures analysis and methodologies.

         Process or business oriented software platforms.

         Information system concepts and advanced computer technology and terminology.

         Data organization, access methods and networking in computerized systems.

         Modern office principles, practices and standards.

 Ability to:

         Exercise management and supervisory control.

         Analyze major information system problems, identify alternative solutions, and make recommendations and decisions using sound judgment.

         Provide leadership and coordinate individuals, projects and functions effectively.

         Plan and organize assigned work activities.

         Analyze budgets and develop work schedules, work plans, and cost controls.

         Adapt to change and work effectively even in times of stress.

         Communicate orally and in writing.

         Demonstrate interpersonal sensitivity.

         Interface with users at all levels of the organization.

Conclusion

To Apply: Submit completed job application (using the link below) to Alameda County District Attorney Human Resource Department: ITCareers@acgov.org . Please attach your resume and cover letter.


DA Employee Application

The District Attorney Office is an Equal Opportunity Employer. All qualified candidates, regardless of race, ethnicity, gender or physical ability are encouraged to apply.