Saturday, September 26, 2020

Administrative Assistant, Zone 7

Recruitment #20-4918-01


THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.





Zone 7 provides treated drinking water to four major water retailers serving around 220,000 residents and businesses. The retailers are: the City of Pleasanton; the City of Livermore; California Water Service Company - Livermore; and Dublin San Ramon Services District, which provides water service to Dublin and the Dougherty Valley area of San Ramon.

Under general supervision, to perform responsible, varied, and occasionally confidential administrative assistance to a department head and associated professional staff; and to perform related work as required.

Ideal Candidate

The successful candidate will be able to type with speed and accuracy at not less than 40 words per minute.


In addition to meeting the minimum qualifications stated below, the ideal candidate has experience with a proven track record of success that demonstrates knowledge, skills and abilities in the following areas:

·         A self-starting, dependable individual with two or more years of clerical experience; public or water agency
experience desirable;

·         Effectively communicates, orally and in writing, with team members, management, the general public, engineering
        staff, contractors and visitors from other agencies;

·         Considers all aspects of a task or job, no matter how small; accurately checks completed work and is watchful
        over a period of time;

·         Effectively executes full administration functions in support of an office or facility;

·         Maintains a high level of energy and commitment to juggle multiple tasks and priorities, and use available
        resources to get more done with less; all without losing focus;

·         Able to adapt to changes in work tasks, situations, and environment, as well as remains flexible and open to new
        ideas, and encourages others to value change;

·         Interacts positively with others by relating to a variety of individuals and exhibiting professionalism, understanding,
      courtesy and tact;

·         Provides exceptional service to internal and external customers; actively participates as a valued member of a
        work team; and

·         Demonstrates proficiency in using on-line tools and business application packages (i.e. Adobe, MS Office) for
        assigned area and related materials; utilizes and stays current on available technology and office equipment.


                                                                                       Either I

The equivalent of one year of experience in the class of Clerk II or an equivalent or higher-level clerical class in the Alameda County classified service (non-classified includes District Attorney’s Office, Hospital Authority, and the Consolidated Courts) that requires a typing proficiency level of not less than 40 wpm. 

                                                                                        Or II

The equivalent of two years of full-time experience in responsible clerical work which has provided the required knowledge and abilities.

License: Possession of a valid California Driver license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Modern office practices and procedures, including business correspondence and record-keeping systems.
• Modern office equipment operation, including computers and word processing software.
• Correct English usage, including spelling and grammar, business letter writing and proper format for typed materials.

Ability to:

• Type with speed and accuracy at not less than 55 wpm.
• Operate computer equipment and software, as well as standard office equipment.
• Compose correspondence, reports or other materials from brief oral or written instructions.
• Establish systems for and maintain accurate files and records.
• Identify and correct errors in a variety of documents.
• Organize, prioritize and complete workload under deadlines, multiple demands, changing priorities and frequent interruptions.
• Establish and maintain effective working relationships with those contacted in the course of the work.
• Use initiative and judgment within established guidelines, including dealing with sensitive and confidential information.
• Learn to interpret and apply laws, rules, and written directions to specific situations.



1) A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.

2) A screening for best qualified of the supplemental questions, and candidates who passing this portion will move on to the next step.

3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.


We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments many be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:




Deadline for Filing:

5:00 p.m, Monday, March 2, 2020

Review of Minimum Qualifications and Best Qualified Screening:

Friday, March 13, 2020

Written Examination:

Friday, March 27, 2020

Oral Interview with Situation Exercises:

Thursday, April 30, 2020



Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.


For more information regarding our Reasonable Accommodation procedures, please visit our website,



Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.



All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received, or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Erika Beams, Human Resources Analyst

Human Resource Services, County of Alameda  

(510) 272-6393


Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.