Sunday, May 22, 2022

Senior Management Analyst

Recruitment #21-0207-01


THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Application and Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Application and Supplemental Questionnaire must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. These documents will only be accepted on-line. Failure to submit a complete application by the last day to file will result in disqualification.

Applications and Supplemental Questionnaires are only accepted online.



Under direction, to plan, direct and review the work of a small professional staff; to plan, design and conduct operational, policy and programmatic studies; to recommend and assist with the implementation of program, policy and procedure modifications; to assist with the general administrative support of the organizational unit to which assigned; and to do related work as required. For a full description of the duties, please see the job description HERE.


This general recruitment will establish a general eligible list which will be used to fill general vacant positions throughout Alameda County. The current vacant positions are located in the Health Care Services Agency, one of the current vacancies includes the Specialty Designation of Managed Care Data.  The eligible list resulting from this recruitment may be used to fill future vacancies in other county departments/agencies.

Applicants who only meet the general minimum qualifications will not be impacted by the additional experience/licensure required for the designated positions. At least one of the current vacant positions has specialty designation criteria which must be met, in addition to the minimum qualifications below. To qualify for appointment into a designated position, candidates eligible for referral must also possess experience/licensure as defined by the specialty designation criteria.

The specific specialty designations, and qualifying criteria are detailed in the supplemental questionnaire.


Alameda County's Health Services Program is administered by the Health Care Services Agency and includes the following program areas: Behavioral Health Care, Public Health, Environmental Health, and the Office of the Agency Director. The ultimate mission of the Health Care Services Agency is to provide fully integrated health care services through a comprehensive network of public and private partnerships that ensure optimal health and well-being and respect the diversity of all residents.  For more information about our Alameda County Health Care Services Agency, visit their website at


Alameda County Public Health Department has worked for over 80 years to improve the health and safety of its residents and the neighborhoods they live in. Traditional public health concerns such as disease outbreaks, environmental hazards and access to health care have been joined by contemporary concerns: bioterrorism, crime, violence, and substance abuse. Each of these poses a threat to public health and wellness and calls for short and long-term solutions that lie well outside traditional public health boundaries.  For more information about our Alameda County Public Health Department, visit their website at



It is the mission of Alameda County Behavioral Health to maximize the recovery, resilience and wellness of all eligible Alameda County residents who are developing or experiencing serious mental health, alcohol, or drug concerns. We envision communities where people realize their potential, and where stigma and discrimination against those with mental health, alcohol and/or drug issues are a thing of the past.  For more information about our Alameda County Behavioral Health Department, visit their website at

Only through exemplifying the following Alameda County Behavioral Health values will we be successful:


Alameda County Behavioral Health Care Services

Access - where every door is the right door for welcoming people with complex needs;

Consumer and Family Empowerment - through shared decision‐making best practices, that clinically produce effective outcomes;

Best Practices - business excellence that uses public resources cost‐effectively;

Health and Wellness - by integrating emotional, spiritual and physical health care;

Culturally Responsive - appropriate services built on the strengths and life experiences of culturally diverse consumers and their families;

Social Inclusion - utilizing advocacy and education to eliminate stigma, discrimination, isolation, and misunderstanding of persons with mental illness and substance abuse.


In addition to the minimum qualifications and knowledge and skills listed below, ideal candidate for these position will have demonstrated a track records of success analyzing big data, and providing complex analysis and report writing using advanced technology to support the implementation and modification of public service programs, policies and procedures.  These positions are most suitable for strategic thinkers who can easily lead others in programmatic, and organizational change initiatives.


Additionally, the ideal candidate will have the:

  •    Ability to convert big data into clear presentation deliverables
  •    Strong analytics and system thinking to inform and conduct daily work
  •     Experience with data analytics and an ability to connect research questions to data systems
  •     Ability to define and implement effective protocols and practices     
  •     Ability to coordinate and manage work with multiple competing priorities or perspectives
  •     Excellent written and oral communication skills, including the ability to communicate complex information to various          audiences          
  •     Focused on guided others in accomplishing work objectives.


Either Pattern I

The equivalent of one year of full-time experience equivalent to or higher than the class of Management Analyst in the Alameda County classified service.

Completion of the Alameda County Management Academy “Management & Supervision Certificate Program” may substitute for six (6) months of the required qualifying experience.

Or Pattern II


The equivalent to graduation from a four-year college or university (180 quarter units or 120 semester units) with major coursework in business or public administration, or a field related to the work.

(Additional professional or para-professional administrative services experience may be substituted for the education on a year-for-year basis.)



The equivalent to one year of full-time, professional-level experience in the planning and conduct of management, operational, policy or programmatic analyses and studies, preferably in a public agency setting.


Specified positions may require possession of a valid California driver's license.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.



Early Care and Education Specialty

Possession of three (3) years of professional level or supervisory work in the direct delivery of services to clients or the oversight of such services specifically in Early Care and Education (ECE) services, as teacher, administrator, supervisor, or other directly related professional level work and one (1) year of which includes program planning and evaluation, or was in program administration, contract negotiations, grants management and/or similar financial services.


Managed Care Data Specialty

Possession of one (1) year of full-time experience providing operational support or program evaluation using quantitative/administrative data in a health care, community health or social services setting.


Medi-Cal Policy and Data Analysis Specialty


Possession of one (1) year experience in interpreting and evaluating Medi-Cal policies and working with One-e-App and MICRS (or similar) systems, which should have included significant experience performing duties related to data analysis, reporting and visualization.


COVID Specialty


Possession of a minimum of six (6) months’ experience in COVID and/or other public health emergency response activities such as case investigations, contact tracing, outbreak management, epidemiologic studies, community resource support and/or vaccinations.


Sex Offender Specialty

Possession of at least one (1) year of full-time experience providing offense specific treatment to sexual offenders, including experience in the administration and interpretation of risk assessment and protocols.



The most suitably qualified candidates will possess the following competencies: 

Knowledge of:

• Principles and practices of employee supervision.
• Principles and practices of complex operational and programmatic research and analysis.
• Theories and practices of applied statistics.
• Principles of public administration.
• Programs and service delivery in the area to which assigned.
• Practices and techniques of administrative and statistical analysis and report preparation.
• Computer applications and hardware and software related to the work.
• Budgetary and financial record-keeping techniques.
• Office administrative practices and procedures, including records management and the operation of standard office equipment.

Ability to:

• Plan, direct and review the work of others.
• Train others in work procedures.
• Plan, design and conduct sophisticated operational, management and related studies and analyses, including advanced statistical analyses.
• Research, compile and summarize varied information, evaluate alternatives and reach sound conclusions.
• Interpret, explain and apply complex policies, regulations and procedures.
• Prepare clear and accurate reports, correspondence, procedures, policies and other written materials.
• Represent the department and the County in meetings with others.
• Organize and prioritize work and meet critical deadlines.
• Exercise sound independent judgment within established policies and guidelines.
• Establish and maintain effective working relationships with those contacted in the course of the work.


The examination will consist of the following steps: A review of candidates' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process which is a review of candidates' Supplemental Questionnaires to select the best qualified applicants to continue in the process. Those candidates selected as best qualified will move on to the next step in the examination process, an oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.


We reserve the right to make changes to the announced examination components.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position.  Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline for Filing:

Wednesday, February 7, 2022

Review of Applications for Minimum Qualifications:

by February 17, 2022

Review of Supplemental Questionnaires for Best Qualified

Week of April 4, 2022

Oral Panel Interviews

Week of April 22, 2022



Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add, and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions, please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Ione M. Bell, Human Resources Analyst
Human Resource Services, County of Alameda


All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.



Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.