Human Resource Services
Alameda Skyline

Administrative Support I, (SAN) TAP

Recruitment #21-1293N-03


The Temporary Assignment Pool (TAP) Program is administered by the Human Resource Services Agency. The primary goal of TAP is to maintain a qualified and diverse candidate pool to provide temporary clerical and administrative staffing support to all Alameda County departments. Temporary employees play a vital role at Alameda County and assist in fulfilling the County’s mission to enrich the lives of Alameda County residents through visionary policies, accessible, responsible, and effective services. The TAP program provides an avenue for temporary employees to gain valuable work experience. For more information about the TAP program click on the link.


  • Candidates currently in the TAP Pool DO NOT need to apply.
  • Please apply immediately as this recruitment may close at any time.
  • Applications will only be accepted online.
  • Minimum of 6 months of clerical experience required or the equivalent to graduation from an accredited four-year college or university.
  • Candidates with experience in the following areas/roles are encouraged to apply: Finance, Accounting, Legal Secretary, Procurement, Administration and Information Technology.
  • Bilingual Candidates who (speak/read/write) in English and one of the following languages are encouraged to apply:  Burmese, Chinese (Cantonese/Mandarin), Hindi, Japanese, Khmer, Korean, Laotian,  Mien, Mongolian,  Punjabi,  Spanish, Tagalog, Telugu and Vietnamese.


The TAP Program is seeking qualified candidates for the temporary clerical pool. Under supervision, incumbents are assigned a variety of clerical / administrative duties to fill in for various temporary needs countywide. This class consists of positions that are filled on a temporary basis through the TAP Program. TAP is responsible for placing incumbents on temporary assignments within the departments and agencies. Assignments may vary from a minimum of four hours and generally not to exceed 18 months. Duties and pay rate will vary based on the job classification of each temporary assignment. TAP employees will be placed on assignments that align with their skill sets and experience. Below are samples of job classifications TAP fills on a temporary basis with employees from its Pool:

Account Clerk I/II:

The equivalent of two to three years of full-time experience in clerical work, which included working with mathematical calculations and computations.

Accounting Specialist I/II:

The equivalent of three years of full-time responsible financial record-keeping experience. 

Administrative Assistant

The equivalent to three years of full-time secretarial or office administrative experience which has included some combination of document review and processing, administrative or financial record keeping and/or office management.

Administrative Specialist I/II:

Equivalent to one year of full-time professional-level experience in planning and conducting administrative, operational and organizational studies and providing varied administrative support.

Clerk II:

The equivalent of one year full-time experience in clerical work.

Information Systems Specialist:

The equivalent of one year of full-time experience in developing and maintaining information technology systems including LAN/WAN systems.

Legal Secretary:

The equivalent of two years full-time experience performing clerical and administrative support.

Payroll Records Clerk:

The equivalent of two years full-time clerical work experience requiring mathematical computations at a level comparable to that of a Payroll Records Clerk in the Alameda County classified service.

Secretary I/II:

The equivalent of two to three years of increasingly responsible clerical experience. Specialist Clerk I/II: The equivalent of two to three years of full-time clerical experience.

Note: Detailed job descriptions for the above classifications can be found at


The equivalent of six months of full-time clerical experience.


The equivalent to graduation from an accredited four-year college or university (120 semester units or 180 quarter units).

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination. 


Knowledge of:

• Modern office practices and procedures.
• Word processing/computer applications and techniques (i.e., Microsoft Office including Word, Excel, PowerPoint and Access).
• Basic elements of correct English usage, grammar, spelling and punctuation.
• Numerical and alphabetical filing systems.
• Proper telephone etiquette and procedures.

Ability to:

• Interpret and apply rules and regulations.
• Follow written and oral instructions.
• Calculate basic mathematical problems.
• Adapt quickly to new work environments.
• Establish and maintain effective relationships with co-workers and the public.
• Communicate effectively orally and in writing with people from a wide variety of ethnic and social backgrounds.
• Maintain electronic and/or physical files and databases.
• Organize and prioritize work to meet critical deadlines.
• Attention to detail.
• Prepare clear, concise and complete reports
• Learn and apply newly acquired knowledge in areas related to the work.

Selection Plan

All applications must be filled out according to the instructions. Applications that are not fully completed or not completed following the instructions listed will not be considered.

Resumes in lieu of properly filled out applications (including Employment History) will not be considered. Only applications submitted electronically, via the County's online application system, by the final file date will be accepted. Be aware that if you only complete an application template and fail to submit an application for this recruitment, your application will not be accepted.

Note: Please apply immediately as this recruitment may close at any time


Deadline for Filing

Continuous / may close at any time

Review for Minimum Qualifications


Computer Based Assessment

Continuous / As needed


Continuous / As Needed 

Applications will be reviewed on a continuous basis. Those that meet minimum qualifications will move on in the process, based on the current needs of the TAP Pool.  Selected candidates will proceed to a computer-based skills assessment.  Candidates whose computer-based skill assessment scores meet the required criteria will advance to an oral interview.

All eligible candidates’ applications will be active for 12 months.

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statues.

To request an accommodation due to a disability/medical condition during this or other phases of the assessment/selection process, please contact Carla Ortiz, Human Resources Technician, TAP Program, Human Resource Services Department (510) 208-4911 Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statues.



TAP employees may become eligible for medical and dental benefits upon meeting established eligibility criteria. Additional benefits may be effective upon hire. Please see Employee Benefits Center for more information.


All government employees are disaster service workers as defined by California Government Code Section 3100. In addition to everyday duties, employees have the added responsibility of helping throughout any disaster.


All county employees who drive on county business are required to enroll in the California Department of Motor Vehicles Employer Pull Notice Program in an effort to promote driver safety. Employees’ driver record reports will be released to the County Safety Officer in Risk Management to ensure that employees have valid driver’s licenses and are eligible to drive on county business.


An applicant’s previous employment may be investigated. Results of this investigation may be cause for disqualification. Also, all convictions will be reviewed and may result in a request for additional information or termination of employment. A conviction record will not necessarily disqualify an applicant from employment. Each case will be given individual consideration, based on job-relatedness. Alameda County is an Equal Opportunity/Affirmative Action employer. Women, ethnic and racial minorities and persons with disabilities are encouraged to apply. Applicants will be considered without regard to their race, color, religion, sex national origin, age, disability, sexual orientation, or any other non-job-related factor.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account.

You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page. Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

Please direct all inquiries about this recruitment to c/o Varthana Heang / Carla Ortiz or Martin Rodriguez-Corral. 

Alameda County is an Equal Opportunity Employer