Recruitment #21-1846-01
Date Opened | 5/12/2022 12:00:00 AM |
---|---|
Filing Deadline | 6/6/2022 5:00:00 PM |
Salary | $34.32 - $41.68/hour; $71,385.60 - $86,694.40/year |
Employment Type |
Permanent Full-Time Employment
|
HR Analyst | Maria Tabora |
Department | Information Technology |
Work Location |
Oakland
|
THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended. Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.
Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.
Applications and Supplemental Questionnaires will only be accepted online.
THE INFORMATION TECHNOLOGY
DEPARTMENT
The Information Technology Department (ITD) is the central
technology support for the County’s agencies and departments who serve our
communities. Our more than 1.5 million residents and countless customers around
the world depend on the services the County provides. ITD powers those services
in ways that our tech savvy constituents have come to expect; giving them
access to services when and where they need them. We are a team of technology
professionals and evangelists with a wide-range of technological skills and
diverse experiences. We provide great customer service and high quality
products. We are passionate about our work and we are proud of the
numerous awards we have won. We are very excited about the cultural change in
our department. We are transforming the perceptions of government technology
and redefining ourselves. We are “staying ahead of the wave” by fostering
innovation, pushing the envelope, and taking risks. We have embraced the
entrepreneurial spirit of our start-up neighbors in Silicon Valley. We are more
than just technologists though. We are also passionate about our communities. We
are volunteers, food drive donors, activists, and humanitarians who love the
communities we work and live in. To learn more about the department
please CLICK HERE.
THE POSITION
We are filling multiple Associate Infrastructure Services Technicians positions assisting with varying infrastructure technologies. Under direct supervision, Associate Infrastructure Services Technicians perform a variety of technical duties in the areas of network; servers; unified communications; Cloud-based services; Database Technologies; GIS; Enterprise Tools Administration; DevOps; mainframe; information security; or endpoint management; and perform other related duties as required.
IDEAL CANDIDATE
In addition to meeting the minimum
qualifications the ideal candidate will demonstrate excellent technical
knowledge and skills, planning, customer service, collaborative work, decision
making and communication skills.
For a detailed listing of the
duties and essential competency requirements for this position, please see the job specification.
EITHER I
Experience:
The equivalent of one (1) year of full-time experience in the class of Information Technology Specialist IV or the class of Technical Support Specialist II in the Alameda County classified service.
OR II
Experience:
The equivalent of six (6) months of full-time increasingly responsible technology infrastructure experience.
OR III
Education:
Successful completion of a minimum of six (6) semester (or equivalent quarter) units in information technology at an accredited college, university, or technical institution.
Special Requirements:
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination
The most suitably qualified candidates will possess the following competencies:
Knowledge of:
Ability to:
THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:
1) A review of applicants' applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2) A review of candidates’ Supplemental Questionnaires to select the best qualified applicants to continue in the process.
3) An oral interview which will be weighted as 100% of the candidate's final examination score. The oral interview may contain situational exercises.
CANDIDATES MUST ATTAIN A QUALIFYING RATING ON EACH PORTION OF THIS EXAMINATION.
We reserve the right to make changes to the announced examination components.
Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.
To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.
Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.
TENTATIVE SELECTION PLAN
Deadline for Filing |
5:00 P.M. Monday, June 6, 2022 |
Review of Minimum Qualifications: |
June 15, 2022 |
Review of Supplemental Questionnaire for Best Qualified: |
July 6, 2022 |
Oral Examination: |
Week of August 1, 2022 |
We Reserve the Right to Make Changes to the Announced Recruitment & Selection Plan
Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.
For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs
Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:
For your Health & Well-Being
For your Financial Future
For your Work/Life Balance
*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.
** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.
All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.
Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.
NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.
Maria Tabora, Human Resources Analyst Trainee
Human Resource Services, County of Alameda
Maria.Tabora@acgov.org
(510) 272-6463
www.acgov.org/hrs
DISASTER SERVICE WORKER
All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.
EQUAL EMPLOYMENT OPPORTUNITY
Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.