Human Resource Services
Alameda Skyline

Workforce Development Board Director

Recruitment #21-6051-01


THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Applications must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.

Applications will only be accepted online.


Click Here For More Detailed Information About this Exciting Job Opportunity




SUPPLEMENTAL QUESTIONNAIRE: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resources Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

VACANCIES: There are currently vacancies in the Healthcare Services Agency and the Social Services Agency. This recruitment may also be used to establish an eligible list for other Senior Accountant vacancies throughout Alameda County.


The County of Alameda

Alameda County, located in the East Bay, is California’s seventh-largest county. The County employs 9,000 full-time employees and operates on an annual budget of $3.61 billion. 1.6 million people call Alameda County home and live in a variety of incorporated cities, unincorporated communities, and rural areas. As a major urban county, Alameda provides a full range of services to its citizens. The County is a blend of culturally and ethnically diverse communities, and its mixture of cosmopolitan and suburban areas provides the perfect environment for families and their active lifestyles. The County offers extensive cultural resources, countless recreational opportunities and an array of fine public and private colleges and universities.

The Social Services Agency

The Alameda County Social Services Agency (ACSSA) employs a diverse workforce and is comprised of several departments: Agency Administration; Adult & Aging Services; Children & Family Services; Government & Community Relations; and the Workforce & Benefits Administration. This single classification position is located in the ACSSA’s Workforce Development Board (WDB) Division and is assigned responsibility for all phases of its administration. The WDB Director is supervised by the Workforce Development Board and the Social Services Agency Director or designee as authorized by the Board of Supervisors.


To learn more about the Alameda County Social Services Agency, please visit the website at


To learn more about the Alameda County Workforce Development Board, please visit the website at


The Alameda County Workforce Development Board


The Alameda County Workforce Development Board (ACWDB) is a 27-member employer-led group that provides administrative, fiscal, and policy oversight of the Workforce Innovation and Opportunity Act (WIOA) Title I program. ACWDB establishes WIOA Title I service throughout Alameda County to meet the training and employment needs of local area job seekers, including youth and young adults. Business services are also available to assist employers with hiring efforts, connection to resources, and training expenses.


Our vision is to create the best workforce development system that benefits both employers and job seekers.


Our mission is to provide employers and job seekers with universal access to tools, resources, and services that assist them with obtaining employment and business goals.


Our goal is to help job seekers and businesses remain resilient through the COVID-19 pandemic.

The Position 

The Workforce Development Board Director is responsible for developing, planning, and implementing effective workforce development strategies for all job training and workforce programs under the Workforce Innovation and Opportunity Act (WIOA) and related programs operated by the Alameda County Social Services Agency.

The Alameda County Workforce Development Board (ACWDB) is responsible for planning and implementing the provisions of Title I of the Workforce Innovation and Opportunity Act (WIOA) which include maintaining a workforce system that is flexible, seamless, and responsive to the needs of both job seekers and employers. Alongside its legislated functions it plays a leadership role in informing human capital policy and service delivery beyond WIOA in their respective jurisdictions. 

The ACWDB has a business majority and is composed of business, civic, education, labor, and other community leaders and is appointed by the Alameda County Board of Supervisors. The Chair is elected from among the private sector members. ACWDB represents all of Alameda County outside of Oakland which has its own Workforce Development Board.


The Ideal Candidate will have demonstrated success in the following areas:

  • Change Management
    In the face of a constantly changing environment the successful candidate will have a demonstrated ability to facilitate innovative and different approaches to addressing problems both within and outside of the organization.
  • Strategic Orientation (Strategic Decision Making)
    A visionary and strategic leader that links long-range visions and concepts to daily work in the context of the capabilities of the organization and the social, economic, and political issues that impact the organizations direction.
  • People and Organizational Development (Continuous Development)
    An active commitment to planning and supporting the development of organizational and individual skills and abilities so that they can fulfill future and/or current organizational goals.
  • Business Expertise (Demonstrate Management Acumen)
    Significant experience managing human, financial, and information resources to achieve the mission and goals of the organization.
  • Collaboration and Influence (Works Collaboratively)
    Previous success working collaboratively to gain the support and cooperation from multiple stakeholders to achieve a desired course of action consistent with the organization’s strategic goals and objectives.
  • Technical and Professional Knowledge
    Thorough understanding of the role of the Workforce Development Board in relation to relevant legislation; regional labor market trends; the components of the regional economy; the availability of funding; and understanding of the components of an effective workforce development system.
  • Political Savvy
    Proven ability to exhibit confidence & professional diplomacy while effectively relating to people at all levels internally and externally.


Either I  


Possession of a Bachelor's degree in Public Administration, Management, or related field in the Social Sciences.



The equivalent of four (4) years demonstrated and increasingly responsible supervisory and management experience in the field of workforce development or job training programs, including WIOA.  



The equivalent of eight (8) years full-time, increasingly responsible managerial or administrative experience, which involved supervision of a major staff support function or program division at the level of Administrative Services Officer or an equivalent or higher- level administrative class.  

NOTE:    The Civil Service Commission may modify the above minimum Qualifications in the announcement of an examination.


The most suitable qualified candidates will possess the following competencies:

Knowledge of:  

  • Principles, methods, and techniques of administration, including the organization and management of human services and institutional administration.
  • Creating strategic plans, leading, and communicating effectively with business community, policy makers, funders, labor, government agencies and community-based organizations.
  • Laws, codes, and statutes relating to the functions and duties of administering a WDB.
  • Developing workforce strategies.
  • Social, economic, and psychological factors that impact workforce development.
  • The changing environment of DEI for local employers.
  • Exposure of labor market forces and trends relating to employment and the readjustment and transition services to dislocated workers.
  • Principles and techniques of budget, personnel, contract administration and management.
  • Demonstrated experience in human resource planning and staffing with management experience in union environment.
  • Policy development and implementation.
  • Supporting large-scale policy boards and committees.
  • Building teams, project planning and public meeting facilitation.
  • Dispute resolution.
  • Strategic partnerships with community stakeholders, elected officials and local, state, federal public officials, and with the business community, major industry sectors, economic development agencies, and labor partners.  

Ability to:

  • Plan and supervise the work of professional and technical staff.
  • Plan, organize, direct, and evaluate employment and training programs.
  • Analyze situations accurately and adopt an effective course of action.
  • Write effectively and speak before professional and public groups.
  • Prepare budget estimates (data/analytical) and reports to policy board, local elected officials, and state and federal officials.
  • Work effectively with elected and public officials, and business industry and labor organizations.
  • Build and strengthen alliances with industry leaders.
  • Interpersonal and business sensitivity.
  • Communicate effectively with advisory bodies, funders, business leaders, economic development officials, job seekers, and dislocated workers.



1. A review of the candidates’ applications to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process. 
2. A review of the Supplemental Questionnaire to determine the best qualified; only the best qualified candidates will be invited to the oral interview process. 
3. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. 


We reserve the right to make changes to the announced examination components. Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work. To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:


Deadline For Filing:

February 28, 2022

Review of Applications for Minimum Qualifications:

March 7, 2022

Review of Supplemental Questions for Best Qualified:

March 21, 2022

*Oral Examination:

Week of April 18, 2022

*The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.


 Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.


For more information regarding our Reasonable Accommodation procedures, please visit our website,


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Ione M. Bell | Human Resources Analyst
Human Resource Services, County of Alameda
(510) 272-6456 |

Disaster Service Worker

All Alameda County employees are designated Disaster Service Workers through state and local law. Employment with the County requires the affirmation of a loyalty oath to this effect. Employees are required to report to work as ordered in the event of an emergency.

Equal Employment Opportunity

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.