Claims Specialist

The Alameda County District Attorney's Office upholds Alameda County as a safe and livable community through the fair and effective administration of justice; compassionate and committed support of crime victims; innovative programs that provide opportunities for rehabilitation and reintegration; and programs designed to enhance the lives of vulnerable populations, children and youth for a bright, healthy future. Read more about our mandated services.

The Alameda County District Attorney’s Office is comprised of approximately 150 attorneys, 60 inspectors, 30 Victim-Witness advocates and claim specialists, as well as a variety of administrative, finance, and communications professionals. Our jurisdiction covers over 800 square miles and our staff work in 9 offices located throughout the County.

We have six specialized divisions within the office:

§ Criminal Prosecution

§ Juvenile Justice

§ Consumer, Environmental and Worker Protection

§ DA Inspectors

§ Victim-Witness Assistance

§ Alameda County Family Justice Center

THE POSITION

The Claims Specialist position requires the evaluation of an applicant's eligibility for State Compensation from the Victims of Violent Crimes Act, a financial reimbursement program administered by the Victim Compensation and Government Claims Board (VCGCB). The Claims Specialist is responsible for verifying and calculating medical and/or wage losses and reimbursement and the preparation of a report used by the VCGCB in making its final decision on the claim.

Applicants should possess the following skills and abilities

Ability to:

1. Read, write, and communicate orally effectively and possess good organizational skills;

2. Analyze problems and take effective action;

3. Understand, assimilate, and apply the extensive laws and regulations which govern the Victims of Crime Compensation Program;

4. Calculate, analyze, and evaluate financial losses resulting from injuries;

5. Understand general medical terminology;

6. Work within a computer network system;

7. Work well under pressure, meeting deadlines and quotas;

8. Work with a wide diversity of applicants who may be in crisis;

9. Deal effectively with the public;

10. Establish and maintain good relationships with those contacted during the course of the job;

11. Work independently with minimal supervision;

12. Adapt to frequent State of California policy and statutory revisions governing the claims verification process.

13. To attend a two weeks of paid training in Sacramento requiring overnight lodging.

14. The selected candidate, as an employee of the District Attorney’s Office of the Alameda County, must successfully pass a background investigation intended to identify factors which may limit effective job performance and other areas consistent with office policy and practice.

The following qualifications are highly desirable:

Possession of a college degree;

Work experience in performing claims or case review and/or investigative duties for an insurance company, bank, medical benefits, or related industry;

Fluency in languages in addition to English and Spanish

Written Examination and Oral Interview:

Applications will be reviewed to determine the candidate’s suitability for a written pass/fail examination. Depending on the number of applications received, candidates will be notified by telephone if they are selected for the written examination. The written examination, (about 1 hour) will be scheduled by appointment.

Those candidates who pass the written examination will be contacted to return for an oral interview.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being. These benefits include but are not limited to*:

For your Health & Well-Being

· Medical – HMO & PPO Plans

· Dental – HMO & PPO Plans

· Vision or Vision Reimbursement

· Share the Savings

· Basic Life Insurance

· Supplemental Life Insurance (with optional dependent coverage for eligible employees)

· Accidental Death and Dismemberment Insurance

· County Allowance Credit

· Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance

· Short-Term Disability Insurance

· Long-Term Disability Insurance

· Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services

· Employee Assistance Program

For your Financial Future

· Retirement Plan - (Defined Benefit Pension Plan)

· Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

· 11 paid holidays

· Floating Holidays

· Vacation and sick leave accrual

· Vacation purchase program

· Management Paid Leave**

· Catastrophic Sick Leave

· Group Auto/Home Insurance

· Pet Insurance

· Commuter Benefits Program

· Guaranteed Ride Home

· Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)

· Employee Discount Program (e.g. theme parks, cell phone, etc.)

· Child Care Resources

· 1^st United Services Credit Union

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement. This provides a brief summary of the benefits offered and can be subject to change.

TO APPLY: Access the application by clicking here:  DA Application

All completed applications should be emailed to Maria Lukan, Office Manager, at maria.lukan@acgov.org .

All applications must be submitted no later than 5:00 p.m. on Friday, August 27, 2021.

The District Attorney Office is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.