Wednesday, July 6, 2022

Operations Manager, Zone 7


Recruitment #22-4991-01



THIS IS A NEW PROMOTIONAL ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended. Qualified applicants must be current county employees and have completed the equivalent of six months of continuous service following a regular appointment in the Alameda County classified service (non-classified includes the District Attorney’s Office, the Medical Center, and the Superior Court) by the last day of filing.  A regular appointment does not include provisional, TAP (Temporary Assignment Pool), or STEP-UP appointments.

Applications must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing.  

Applications will only be accepted online.



Zone 7 Water Agency supplies treated drinking water to retailers serving approximately 260,000 residents and businesses in Pleasanton, Livermore, Dublin and, through special agreement with the Dublin San Ramon Services District, the Dougherty Valley area of San Ramon. Zone 7 also supplies untreated irrigation water (mostly to vineyards) and provides flood protection to eastern Alameda County.

For more information regarding the Alameda County Flood Control and Water Conservation District, Zone 7, please visit their website at

The incumbent under general direction, plans, organizes and manages the operation of Zone 7's water treatment plants, well field and associated distribution system facilities; coordinates division activities with other Zone 7 divisions, and performs related duties as required.

For more detailed information about the job classification, visit: Operations Manager, Zone 7 (#4991)

The ideal candidate will be an inclusive manager with outstanding communication skills who engages and seeks feedback from internal and external stakeholders, and employees.  The candidate will also foster a culture of respect, safety, accountability, and collaboration. 

In addition to the minimum qualifications, the ideal candidate for this position will have track record of success if the following areas: 

  • Leadership in organizing and managing the operation of water treatment plants, well fields and associated distribution system facilities;  
  • Working knowledge and understanding of the interrelationships involving water resources and engineering;
  • Managing people, technology and other resources to achieve outcomes;
  • Identifying and understanding complex problems, make decisions, exercise good judgment, formulate action plans in a proactive and collaborative manner; 
  • Exceptional communication skills, both oral and in written form, with emphasis on a demonstrated capacity for active listening;
  • Exceptional organizations skills, including the ability to independently prioritize tasks and work on multiple projects; and
  • The capacity to maintain and foster a cohesive, interactive spirit and culture within the Agency.


Either I

The equivalent of four years' full-time experience in the class of Water Facilities Supervisor, Zone 7.


The equivalent of four years full-time supervisory experience in water treatment or distribution systems.

Certificate: Possession of a valid Grade 5 Treatment (T-5) certification issued by the State of California Department of Public Health.

Possession of a valid Grade 4 Distribution (D-4) Certificate issued by the California Department of Health within 2 years of appointment to the class of Water Systems Manager.

License: Possession of a valid California Driver's License.

NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.


The most suitably qualified candidates will possess the following competencies: 

Knowledge of:
• Principles and practices of management and administration, including planning, scheduling, supervision, training, and budget preparation and control.
• Water treatment and distribution principles, practices, methods, equipment, and maintenance requirements.
• Applicable laws, regulations, codes and policies.
• Operation of water treatment plant and distribution system equipment and facilities.
• Principles and practices associated with the operation of water treatment, transmission, SCADA and distribution systems; the review of facility designs, plans and specifications for operational soundness; and capital construction project management.
• Mechanical, electrical and hydraulic principles.
• Safety rules, regulations and work practices, particularly in reference to hazardous chemicals.

Ability to:
• Plan, assign, supervise, review, train and evaluate the work of subordinate supervisors and staff.
• Direct the training and evaluation of staff.
• Manage budget, personnel and related administrative matters.
• Direct treatment plant and distribution systems operations activities.
• Develop, implement, interpret and ensure compliance with policies and procedures.
• Analyze operational problems, exercise sound judgment, and develop and implement effective solutions.
• Read, interpret and apply data and technical information.
• Prepare clear and complete records, reports and correspondence.
• Establish and maintain effective working relationships with those contracted in the course of work.
• Advise, counsel and promote performance of employees to enable the department to accomplish its goals, and allow individuals to grow and plan for the future of the agency.

Other Requirements:
Requires sufficient physical strength and agility to inspect equipment operation and maintenance, and to respond to emergency situations.

Requires willingness and ability to:
• Work outdoors in a variety of weather conditions.
• Respond to evening, weekend and holiday calls for assistance.
• Work with and around hazardous chemicals.
• Wear respiratory protection equipment.


The examination will consist of the following steps:

  1. A review of the candidates’ application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. An oral interview which will be weighted as 100% of the candidates’ final examination score. The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment. 


Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website,

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

Deadline for Filing:                                                                                                               5:00 p.m., Friday, June 10, 2022 
Review of Applications for Minimum Qualifications:   by June 24, 2022
*Oral Examination: Week of July 10, 2022
*The combined oral examination/hiring interview, in addition to establishing an eligibility list, may serve as the final selection interview for vacancies in this classification.


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website:


Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program

For your Financial Future

  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

  • 11 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Group Auto/Home Insurance
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Child Care Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.


All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add, and as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions, please go to our website at You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Erika Beams, Human Resources Analyst 
Human Resource Services Division, County of Alameda
Email Address Link: ERIKA.BEAMS@ACGOV.ORG  Phone: 510-272-6393


All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.


Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.