Saturday, November 26, 2022

Fire Public Affairs Manager

Recruitment #22-8133-01

Introduction

THIS IS A NEW ASSEMBLED EXAMINATION. The eligible list resulting from this examination will cancel any existing list and may last approximately one year but can be extended.


Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or supplemental Questionnaire will result in disqualification.


Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.


 Applications and Supplemental Questionnaires will only be accepted on-line.

DESCRIPTION

THE DEPARTMENT

THE ALAMEDA COUNTY FIRE DEPARTMENT (ACFD) provides all-risk emergency services to the unincorporated areas of Alameda County (excluding Fairview), the cities of San Leandro, Dublin, Newark, Union City and Emeryville, the Lawrence Berkeley National Laboratory and the Lawrence Livermore National Laboratory. With 28 fire stations and 34 companies serving a population of 394,000, the ACFD serves densely populated urban areas, waterways, industrialized centers, extensive urban interface, agricultural and wildland regions. Over 400 personnel and 100 Reserve Firefighters provide a wide variety of services to an ever expanding, dynamic and diverse community of roughly 508 square miles. These services include:

  • Advanced Life Support
  • Fire Suppression
  • Hazardous Materials Response
  • Urban Search & Rescue
  • Water Rescue
  • Community Outreach & Education
  • Disaster Preparedness
  • Fire Prevention and Code Compliance
  • Regional Dispatch

The Alameda County Fire Department (ACFD) was formed on July 1, 1993 as a dependent special district with the Alameda County Board of Supervisors as its governing body. This consolidation brought together into a single jurisdiction the Castro Valley Fire Department, Eden Consolidated Fire Protection District and County Fire Patrol. Subsequently, the following communities have contracted with the ACFD:

  • July 1, 1995 City of San Leandro
  • July 1, 1997 City of Dublin
  • August 1, 2002 Lawrence Berkeley National Laboratory
  • October 1, 2007 Lawrence Livermore National Laboratory
  • May 1, 2010 City of Newark
  • July 1, 2010 City of Union City
  • July 1, 2012 City of Emeryville

On January 20, 2008, the ACFD became responsible for the administration and operation of the Alameda County Regional Emergency Communications Center (ACRECC). The dispatch center provides dispatch and regional communication center services for the ACFD, the Alameda County Emergency Medical Services Agency, Camp Parks Combat Support Training Center, and the cities of Alameda, Fremont, Livermore and Pleasanton. ACRECC is also the Dispatch/System Status Management Center for Falck ambulance service.

For more information about the agency, please visit:  Alameda County Fire Department.


THE POSITION

Under general direction, plans, develops, coordinates, and administers the district-wide Public Information and Community Engagement Program for the Alameda County Fire Department; develops, implements and assesses strategic plans and objectives to reach optimum results in the media and the community; provides consultation and support to management and executive staff in public information and community relations activities; develops content, for the Department's Digital media platforms, website, social media and media releases, assists in the maintenance, design and operation of these platforms; and performs related duties as assigned.

For more information about the job classification, visit: Fire Public Affairs Manager (#8133).

MINIMUM QUALIFICATIONS

Education:

Possession of a Bachelor’s degree from an accredited college or university with a major in communications, public relations/marketing, public administration or a closely related field.

AND

Experience:

The equivalent of three years of progressively responsible full-time paraprofessional or higher experience in public relations, training education and/or community outreach activities including one year in a supervisory or lead capacity. Related experience for a fire department is highly desirable.

License:

Possession of a valid California Motor Vehicle Operator’s License

Special Requirement:

Incumbents may be required to work evening, night, weekend and holidays, as needed.

 
NOTE: The Civil Service Commission may modify the above Minimum Qualifications in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies: 

Knowledge of:

  • Principles, practices, and current trends in public relations administration.
  • Principles and techniques of effective public communications, public relations, and community outreach.
  • Program planning and evaluation.
  • Strategic planning and implementation.
  • Basic firefighter techniques.
  • Principles and practices of fire prevention and life safety.
  • Modern office principles, practices, standards and applications related to the work.
  • Recruitment outreach and diversity education.
  • Community organizations and partnership dynamics.
  • Principles and practices of supervision and leadership.

 Ability to:

  • Communicate effectively both orally and in writing.
  • Make sound decisions and recommendations.
  • Apply analytical problem solving techniques.
  • Demonstrate interpersonal sensitivity and political astuteness.
  • Provide leadership and coordinate individuals, projects and programs effectively.
  • Organize and prioritize work and meet critical deadlines.
  • Effectively speak before and facilitate discussions with large and small diverse groups including media.
  • Work a flexible schedule.
  • Establish and maintain effective working relationships.
  • Maintain accurate record keeping and documentation.
  • Write clear, concise reports, scrips, speeches and publications.
  • Exercise sound judgement within established guidelines, policies and procedures.
  • Plan, assign, supervise, review and evaluate the work of others.

EXAMINATION COMPONENTS

The examination will consist of the following steps:

  1. A review of candidates' application to verify possession of minimum requirements. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. A review of the supplemental questionnaire to determine the best qualified.
  3. An oral interview which will be weighted as 100% of the candidates' final examination score. The oral interview may contain situational exercises. 

Candidates must attain a qualifying rating on each portion of this recruitment.


WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

Selection Plan

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency:

 

TENTATIVE SELECTION PLAN

 

Deadline for Filing:

5:00 PM, Monday, August 8, 2022

5:00 PM, Monday, August 12, 2022

5:00 PM, Monday, August 8, 2022

Review of Applications for Minimum Qualifications:

Week of August 15, 2022

TBD

Screening for Best Qualified:

Week of August 29, 2022

TBD

Oral Examination:

Week of September 12, 2022

TBD

**updated 08/12/2022 MST


WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN.


Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA), Alameda County’s Reasonable Accommodation Policy and applicable statutes. To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing. Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

BENEFITS

*** For benefit information, please contact Fire Administration at 925-833-3473.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.


Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.


NOTE: All notices are generated through an automated email notification system. Replies to the email box alamedacountyHR@acgov.org are routed to an unmonitored mailbox. All notices are generated through an automated email notification system. Replies to the email box are routed to an unmonitored mailbox. If you have questions please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.


Maria Tabora | Human Resources Analyst
Human Resource Services, County of Alameda
(510) 272-6463 | Maria.Tabora@acgov.org

DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.


EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.