Wednesday, October 5, 2022

Clerical Support

District Attorney's Office

Recruitment #22-9999-21

Introduction

 

 

The Alameda County District Attorney's Office upholds Alameda County as a safe and livable community through the fair and effective administration of justice; compassionate and committed support of crime victims; innovative programs that provide opportunities for rehabilitation and reintegration; and programs designed to enhance the lives of vulnerable populations, children and youth for a bright, healthy future. Read more about our mandated services.

 

The Alameda County District Attorney’s Office is comprised of approximately 150 attorneys, 60 inspectors, 30 Victim-Witness advocates and claim specialists, as well as a variety of administrative, finance, and communications professionals. Our jurisdiction covers over 800 square miles and our staff work in 9 offices located throughout the County.

 

We have six specialized divisions within the office:

 

§ Criminal Prosecution

§ Juvenile Justice

§ Consumer, Environmental and Worker Protection

§ DA Inspectors

§ Victim-Witness Assistance

§ Alameda County Family Justice Center

DESCRIPTION

THE POSITION

The California Victim Compensation Board (CalVCB) is a state program dedicated to providing reimbursement for many crime-related expenses to eligible victims who suffer physical injury or the threat of physical injury as a direct result of a violent crime.  CalVCB funding comes from restitution paid by criminal offenders though fines, orders, penalty assessments and federal funds.

Our mission is to assure the rights of victims of crime by providing responsive financial compensation through a stable restitution fund.  CalVCB is a special funded department under the direction of the Government Operations Agency.

The Clerical Support position performs the more responsible and complex support staff duties to assist the Claims Unit.

KNOWLEDGE AND SKILLS

Applicants should possess the following skills and abilities:

  • Accurately and in a timely manner, enter data into CalVCB’s automated claims management system (Cares) from applications, law enforcement reports and other provided documentation.
  • Verify and send the appropriate verification letters to facilitate the subsequent processing of claims.
  • Handle confidential, sensitive, victim/claimant information with professionalism and awareness of its critical nature.
  • Place detailed notes in the system to identify issues and attempts to gather information.
  • Provide excellence in customer service by providing professional, effective, and timely service to clients, service providers and other related constituents.
  • Ensure applications and bills are processed promptly, accurately, fairly, and consistent with the established statutes, regulations, and policies.

The following qualifications are highly desirable:

  • Ability to handle multiple projects simultaneously.
  • Ability to focus attention to details.
  • Ability to take and follow verbal or written direction from supervisors/managers.
  • Ability to organize, set priorities and handle changing priorities.
  • A demonstrated interest in assuming increasing responsibility.
  • Ability to work well with a team or independently.
  • Interact effectively and communicate courteously with co-workers, management, and the public.
  • Work well under pressure, meeting deadlines and quotas
  • Work with a wide diversity of applicants who may be in crisis.
  • Adapt to frequent State of California policy and statutory revisions governing the claims verification process.
  • The selected candidate, as an employee of the District Attorney’s Office of the Alameda County, must successfully pass a background investigation intended to identify factors which may limit effective job performance and other areas consistent with office policy and practice.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well-being.  These benefits include but are not limited to*:

For your Health & Well-Being

•  Medical – HMO & PPO Plans

•  Dental – HMO & PPO Plans

•  Vision or Vision Reimbursement

•  Share the Savings

•  Basic Life Insurance

•  Supplemental Life Insurance (with optional dependent coverage for eligible employees)

•  Accidental Death and Dismemberment Insurance

•  County Allowance Credit

•  Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance

•  Short-Term Disability Insurance

•  Long-Term Disability Insurance

•  Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services

•  Employee Assistance Program

 

For your Work/Life Balance

•  11 paid holidays

•  Floating Holidays

•  Vacation and sick leave accrual

•  Vacation purchase program

•  Management Paid Leave**

•  Catastrophic Sick Leave

•  Group Auto/Home Insurance

•  Pet Insurance

•  Commuter Benefits Program

•  Guaranteed Ride Home

•  Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership

   Discounts)

•  Employee Discount Program (e.g. theme parks, cell phone, etc.)

•  Child Care Resources

•  1st United Services Credit Union

Conclusion

TO APPLY: For further information, please contact Maria Lukan at (510) 272-6179.

Access the application by clicking here: DA Application

Please email your resume and completed application to Maria Lukan, at maria.lukan@acgov.org .  

All applications must be submitted no later than 5:00 p.m. on Wednesday, August 31, 2022.

The District Attorney Office is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law.