Juvenile Institutional Officer Associate

THIS IS A NEW CONTINUOUS EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.  This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. 

Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted on-line.

This is a continuous filing exam with filing deadlines on the following dates at 5:00:00 PM:

• January 31, 2024
• March 29, 2024
• May 31, 2024
• July 31, 2024
• September 30, 2024
• December 2, 2024

MISSION STATEMENT

The mission of the Alameda County Probation Department is to protect the public safety by providing supervision, services, support and opportunities to our clients on behalf of the people of Alameda County through quality supervision, leadership, services and effective partnerships.

THE DEPARTMENT

The Alameda County Probation Department is an essential element of the County’s system of public protection and human services. The Department’s role is to reduce the impact of crime in the community by providing accurate, comprehensive and timely information and recommendations to the Courts, providing community-based sanctions and treatment for offenders, and working cooperatively with law enforcement agencies and community organizations with similar objectives. The Department provides a wide range of mandated and discretionary investigative, advisory, and supervisory services to adult and juvenile probationers pursuant to State law and the County Charter.

For more detailed information about the department, visit: Alameda County Probation Department. 

Positions in this class work primarily at Juvenile Hall but may work in one of several Probation Department facilities as assigned by management. Incumbents are assigned tasks of a well-defined nature and their supervision lessens as they become more experienced. Incumbents may be required to work any shift, any day of the week. Incumbents also exercise care and custodial functions over a unit, dormitory and/or individual rooms.

This class is distinguished from the Juvenile Institutional Officer classification in that the latter is the journey level class performing the full range of activities associated with youth group work. Incumbents will flex promote to Juvenile Institutional Officer after successful completion of all requirements of a 12-month probationary period. Appointment at the Juvenile Institutional Officer Associate level will not exceed one year.

For more detailed information about the job classification, visit: Juvenile Institutional Officer Associate (#6214). 

To learn more about the exciting work of our Juvenile Institutional Officers, please watch the short video below.

EITHER I

Experience:

The equivalent of six months full time experience as a Juvenile Institutional Officer Intermittent in the Alameda County classified service.

OR II

Experience:

The equivalent of one year of full time experience involving the organization, direction, or supervision of youth groups in correctional counseling, or in a recreational or correctional setting.

OR III

Education:

A minimum of ten college or university level courses which may be expected to provide knowledge and skills required for this position. These courses must be equal to or greater than 30 semester units or 45 quarter units successfully completed. Coursework in the field of social sciences is highly desirable.

License:

Possession of a valid California Motor Vehicle Operator's license. May be required to obtain a Class "B" driver's license. A good driving record according to DMV negligent operator guidelines and qualifications for automotive insurance.

Special Requirements:

• Awareness of the cultural groups present in Alameda County.
• General emotional and behavioral patterns of both delinquent and non-delinquent youth and the causes of juvenile delinquency.
• Leadership techniques for directing or supervising work or leisure time activities.
• Community resources.
• First aid practices.
• Acceptable general health care and housekeeping methods.
• Security, inspection and safety necessary in a secure/non secure facility.
• Department facilities.
• Juvenile laws and departmental rules and regulations.

• Restraining youth.
• Administering first aid.
• Applying restraint devices such as handcuffs, etc.
• Proper use and deployment of Olerosin Capsicum (OC).

• Respond appropriately to hostile and aggressive behavior.
• Secure the respect and confidence of youth.
• Establish effective working relationships with supervisors and fellow workers.
• Communicate effectively orally and in writing.
• Organize and supervise structured recreational and housekeeping activities appropriate to a detention setting and counseling, both in groups and with individuals.
• Work successfully with people from a variety of ethnic and cultural backgrounds.
• Diffuse crisis situations in a calm and positive manner.
• Work effectively with youth, physically, or emotionally handicapped minors, and hostile or irate persons.
• Make constructive and appropriate decisions.
• Exercise sound judgment.
• All staff are expected to be fully alert while on duty.

1. A review of applicants' applications and supplemental questionnaires to verify possession of the minimum qualifications. Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. A review of the supplemental questionnaire for preliminary background screening.
3. A written examination which will be pass/fail. Those candidates attaining a passing score on the written exam will move on to the next step in the examination process.
4. An oral examination which will be weighted as 100% of the candidate's final examination score.
5. Candidates passing the oral examination will move on to the next steps of the Probation Department's selection process.
6. All candidates must successfully complete the following (after passing oral examination):

After a conditional offer of employment has been accepted, appointee must successfully complete the following:

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance. The following dates are tentative and subject to change based on the needs of the Agency.

**updated 4/12/24, TG **updated 6/4/2024, TG **updated 8/21/2024, TG **updated 10/8/2024, TG

Continuous:  All applications must be completed according to the instructions.  Incomplete applications, and resumes in lieu of properly completed applications, will not be considered.  Applications and supplemental questionnaires will only be accepted electronically, via the County's online application system by 5:00pm on the deadline for filing.  Please note that completing an application template is not the same as submitting an application for this position.  To apply for the position, select the "Click Here to Apply" link on the announcement.

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

All notices related to County recruitments for which you have applied will be sent/delivered via email.  Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the bulletin for the recruitment for which you have applied.

Tracy Gonzalez | Human Resources Analyst
Human Resource Services, County of Alameda
510-272-5085 | Email: Tracy.Gonzalez@acgov.org
hrs.alamedacountyca.gov.

Disaster Service Worker

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.

Equal Employment Opportunity 

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer. All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.