Human Resources Assistant II

THIS IS A NEW ASSEMBLED EXAMINATION.  The eligible list resulting from this examination will cancel any existing list and may last approximately one year, but can be extended.

Supplemental Questionnaire: A properly completed Supplemental Questionnaire must be submitted with each application. Applications and Supplemental Questionnaires must be in the possession of the Human Resource Services Department by 5:00 p.m. on the Last Day for Filing. Failure to submit the Supplemental Questionnaire will result in disqualification.

Applications and Supplemental Questionnaires will only be accepted on-line.

THE COUNTY:

Established in 1853, Alameda County has a population of over 1.6 million residents making it the second largest county in the Bay Area and the seventh largest in the State. The County encompasses 14 cities including Alameda, Albany, Berkeley, Dublin, Emeryville, Fremont, Hayward, Livermore, Newark, Oakland, Piedmont, Pleasanton, San Leandro, and Union City as well as six unincorporated communities and rural areas that span a total of 738 square miles.

Alameda County employs approximately 9,000 employees working in 21 different agencies and departments and has an annual budget of over $3 billion. As a major urban County, Alameda delivers a full spectrum of services, including general government and internal services, health care, social services, public works, criminal justice, and other public safety services for its community. 

The County celebrates the rich diversity of its workforce, which in large measure, reflects the cultural and ethnic diversity of the community it serves. The County’s mission is to enrich the lives of its residents through visionary policies and accessible, responsive, and effective services. Its vision is to be recognized as one of the best counties in which to live, work, and do business.

THE DEPARTMENT:

Department Mission
Deliver high quality and timely human resource services in partnership with County agencies, departments and special
districts to enable our customers to reach their organizational goals.

Vision
To be the employer of choice and a great place to work.

Values
In a spirit of partnership, HRS strives for: Excellence in everything we do. Responsiveness to our customers and their
needs. Fairness in our policies and practices. Innovation in developing and implementing new programs. Diversity in
recognizing everyone’s unique contribution. Development of every employee’s full potential. Anticipate and meet the
changing needs of employees and candidates to ensure the recruitment and retention of a talented and committed
workforce. Support the County’s organizational culture that values customer service, performance excellence, diversity,
and fiscal stewardship. Redesign and transform the recruitment function for improved customer service and satisfaction.
Champion workforce planning and development to ensure that employees have every opportunity to assume leadership
positions as baby boomers retire. Improve the efficiency and effectiveness of services through the increased use of
technology.

THE POSITION:

This series specification describes two levels of the Human Resources Assistant classifications, which under close supervision at the lower level and under general supervision at the upper level perform complex and technical clerical work requiring the exercise of considerable initiative and judgment requiring specialized knowledge of Civil Service Rules, examination and certification procedures; and related personnel transactions associated with countywide hiring processes.

DISTINGUISHING FEATURES

The class of Human Resources Assistant II is distinguished from the next higher class of Human Resources Technician in that incumbents of the latter class are paraprofessionals performing specific technical assignments of a well-defined nature in support of professional staff while Human Resources Assistant II’s perform the clerical functions associated with the personnel programs.

For more detailed information about the job classification, please visit: Human Resources Assistant II (#1122).

The equivalent of one year of full-time experience in the class of Human Resources Assistant I in the Alameda County classified service.


The equivalent of four years of full-time clerical experience that includes working with databases and experience working with personnel policies, procedures and practices.

The most suitably qualified candidates will possess the following competencies:

Knowledge of:

• Thorough program knowledge of work requiring the application of a variety of rules, procedures, codes and systems. Complete and broad understanding of all aspects and details of the work is required at this level
• Operation of office machines and equipment, including personal computers and word processing and spreadsheet software
• Modern office practices and procedures including business correspondence and filing

Abilities to:

• Work independently
• Interpersonal sensitivity
• Analysis and problem solution
• Decision-making and initiative
• Understand and follow oral and written instructions
• Written and oral communication
• Handle and prioritize multiple and changing priorities
• Plan, organize and coordinate work
• Meet deadlines
• Perform detailed work accurately
• Understand detailed manual and computer procedures
• Work with a variety of manual and computer procedures and processes simultaneously

The examination will consist of the following steps:

1. A review of candidates' application to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
2. A review of the supplemental questionnaire to determine the best qualified
   applicants to continue in the process.
3. An oral interview which will be weighted as 100% of the candidates' final examination score.  The oral interview may contain situational exercises.

Candidates must attain a qualifying rating on each portion of this recruitment. 

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness, and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

To learn more about our recruitment and selection process, please visit the “What You Need to Know” section of our website, hrs.alamedacountyca.gov.

Applicants will be informed via e-mail with reasonable notice in advance of any examination process which will require their attendance. 

The following dates are tentative and subject to change based on the needs of the Agency:

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employee discount, fitness and health screening programs focused on overall well being.  These benefits include but are not limited to*:

For your Health & Well-Being

• Medical – HMO & PPO Plans
• Dental – HMO & PPO Plans
• Vision or Vision Reimbursement
• Share the Savings
• Basic Life Insurance 
• Supplemental Life Insurance (with optional dependent coverage for eligible employees) 
• County Allowance Credit
• Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
• Short-Term Disability Insurance
• Long-Term Disability Insurance
• Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
• Employee Assistance Program

For your Financial Future

• Retirement Plan - (Defined Benefit Pension Plan)
• Deferred Compensation Plan (457 Plan or Roth Plan)

For your Work/Life Balance

• 12 paid holidays
• Floating Holidays
• Vacation and sick leave accrual
• Vacation purchase program
• Catastrophic Sick Leave
• Pet Insurance
• Commuter Benefits Program
• Guaranteed Ride Home
• Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
• Employee Discount Program (e.g. theme parks, cell phone, etc.)
• Child Care Resources
• 1^st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

 

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add @jobaps.com, @acgov.org, Noreplyalamedacountyhr@acgov.org and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the "My applications" button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email boxes Noreply@jobaps.com and noreplyalamedacountyhr@acgov.org are routed to unmonitored mailboxes. If you have questions, please go to our website at hrs.alamedacountyca.gov. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.

Monique Hill | Personnel Services Program Manager, Recruitment and Selection

Human Resource Services, County of Alameda
510-208-4841 or email Monique.Hill@acgov.org
hrs.alamedacountyca.gov

 

 

 DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.

EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve, and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.