Human Resource Services
Alameda Skyline

Library Division Director

Recruitment #24-4180-01

Introduction

READ THIS ENTIRE BULLETIN FOR INSTRUCTIONS ON HOW TO REAPPLY FOR THIS RECRUITMENT.

THIS IS A REOPENING OF A CONTINUOUS EXAMINATION. This examination may be reopened as necessary and the names of additional candidates merged onto the existing list according to examination score. 

If you have previously applied or started an application for Library Division Director, Exam #24-4180-01, during the original opening period of 03/22/2024 to 04/15/2024, read this entire bulletin. There are specific instructions on how to reapply for this position, if you are eligible.

If you choose to reapply, your new score/disposition will replace your current disposition.
The reapplication restrictions are as follows:

Not Qualified Applicants: 60 days after receiving the NQ notice.
Withdrawn Candidates: 60 days after receiving the withdraw notice.
Candidates who Failed an Exam Component: 60 days of disposition notice. 
Candidates Who Completed an Exam Component and on an Eligible List: Ineligible to reapply as 6 months have not passed since the oral exam disposition notices were issued. *You can refer to the Final Score Notification.

CONTACT THE EXAMINATION ANALYST, ERIKA BEAMS AT ERIKA.BEAMS@ACGOV.ORG TO HAVE YOUR PREVIOUS APPLICATION RELEASED BACK TO YOU SO THAT YOU SUBMIT AN APPLICTION FOR THIS REOPENING. THE SYSTEM WILL NOT ALLOW YOU TO REAPPLY UNLESS THIS STEP IS COMPLETED.

Supplemental Questionnaire:  A properly completed Supplemental Questionnaire must be submitted with each application. Failure to submit the Application or Supplemental Questionnaire will result in disqualification.

Applications and supplemental questionnaires must be in the possession of the Human Resource Services Department by 5:00:00 p.m. on the Last Day for Filing.  

APPLICATIONS AND SUPPLEMENTAL QUESTIONNAIRE WILL ONLY BE ACCEPTED ONLINE.

DESCRIPTION


THE AGENCY
The Alameda County Library provides library services from ten libraries in the cities of Albany, Dublin, Fremont, Newark and Union City and the unincorporated communities of Castro Valley and San Lorenzo. Additional services are provided through Mobile and Outreach Services, Education and Literacy Services, and Social Justice Services.

The County Library was established in 1910 and is governed by the Alameda County Board of Supervisors. The Alameda County Library Advisory Commission advises County Librarian, Cynthia Chadwick, and the Board of Supervisors on library services.

The County Library is funded primarily by local property taxes, with additional revenue from State grants and contracts with cities for additional open hours and services.

The Board of Supervisors allocates a portion of a utility users and business license tax which is collected only in the unincorporated areas of the County to the Library for service to the unincorporated areas. The Alameda County Library Foundation and active Friends of the Library or Library League groups in each community support library programs and services.

To learn more about the Alameda County Library, please visit their website at http://www.aclibrary.org


THE POSITION
Under the general direction of a Deputy County Librarian, is responsible for Library administrative and programmatic functions and the oversight of a division of the County Library.

The incumbents of this class direct the implementation of Library administrative and programmatic initiatives as determined by the Deputy County Librarian.  Incumbents in the class of Library Division Director are distinguished in the class of Librarian IV or Library Manager III in that the Library Division Director has broad administrative responsibilities for public service and/or support functions that include, supervisory responsibilities for a division consisting of a group of libraries or library services requiring at least five subordinate supervisors and/or managers.

For more detailed information about the job classification, visit: LIBRARY DIVISION DIRECTOR (#4180)

IDEAL CANDIDATE
In addition to meeting the minimum qualifications listed below, the ideal candidate will have demonstrated a successful track if he/she/they:

  • Possesses and applies a high level of Emotional Intelligence and enriches a human-centered service model in support of equity. 
  • Provides oversight and direction to library management and staff.
  • Utilizes a comprehensive knowledge in planning, implementing, and managing innovative library services. 
  • Develops and applies policies, standards, and objectives of library operations.
  • Builds and maintains cohesive partnerships with key internal and external stakeholders to achieve goals and support initiatives.
  • Demonstrates a model and positive work ethic while experiencing changes in work responsibilities, work environment, processes, and culture.
  • Handles administrative responsibilities such as facilitating meetings, analyzing data, creating reports, and addressing personnel matters.
  • Balances competing priorities and expectations to ensure work is assigned appropriately and completed efficiently.
VACANCY

This position is for the Community Libraries Division Director, overseeing the leadership and coordination of select locations including Albany, Castro Valley, Centerville, Cherryland, Dublin, Fremont, Irvington, Newark, Niles, San Lorenzo, and Union City Libraries. This is a hybrid position with work occurring at either specific library locations or remote. This position will maintain an office at Library Administration Building, in Fremont.


MINIMUM QUALIFICATIONS

Education:
Possession of a master's degree in Library Science or Public Administration awarded by an accredited college or university.

AND

Experience:

Either I

The equivalent of two (2) years full-time experience as a Library Manager II, in the Alameda County classified service.


Or II

The equivalent of one (1) year full-time experience as a Library Manager III in the Alameda County classified service.


Or III

The equivalent of five years full-time, responsible professional experience as a Librarian and/or program experience, including the equivalent of two (2) years full-time supervisory responsibility.



NOTE:  The Civil Service Commission may modify the above Minimum Qualification in the announcement of an examination.

KNOWLEDGE AND SKILLS

The most suitably qualified candidates will possess the following competencies:

Knowledge of:
  • Principles and practices of librarianship, marketing to diverse populations, cataloging, library automation and current technology.
  • Public library programs and their relationship to community needs.
  • Principles and practices of supervision, management, and training.
  • Books, periodicals, and audiovisual formats in general use.
  • Printed and automated reference resources.
  • Library business methods, procedures, and practices.
  • Budgeting and resource management principles and practices.
  • Current library trends and practices.
Ability to:
  • Implement policies, procedures and services.
  • Plan and organize operations of a large, complex organization.
  • Problem solve and analyze.
  • Make decisions, exercise judgment.
  • Provide management control.
  • Demonstrate leadership.
  • Exercise interpersonal sensitivity.
  • Communicate effectively, orally and in writing.
  • Use personal computer hardware and software.
  • Make presentations on marketing of library services and resources to the public.
  • Prepare written reports.
  • Give general direction to managers, coaching and mentoring all staff to develop their skills and potential.
  • Understand and interpret developments within a community and the County as a whole in relationship to the County Library.
  • Analyze, recommend, create and carry out revenue enhancement initiatives to increase library funding.

EXAMINATION COMPONENTS

THE EXAMINATION WILL CONSIST OF THE FOLLOWING STEPS:

  1. A review of applicants' application to verify possession of minimum requirements.  Those candidates who possess the minimum requirements for the class will move on to the next step in the examination process.
  2. A review of the supplemental questionnaire to determine the best qualified. Those candidates considered the best qualified will move on to the final step in the examination process.
  3. An oral interview which will be weighted as 100% of the candidates' final examination score.  The oral interview will be administered virtually and may contain situational exercises. 

Candidates must attain a qualifying rating on each portion of this recruitment.  

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED EXAMINATION STEPS.

Alameda County utilizes a Civil Service Selection System founded on merit. Such a system is competitive and based on broad recruitment efforts and equal opportunity for qualified applicants to test in an examination process designed to determine the qualifications, fitness and ability of competitors to perform duties of the vacant position. Many of our recruitments are targeted and specific to the needs of a current vacant position, in which case, the eligible list may be exclusively used for that current vacant position. Other recruitments may be more broadly used for both current and future vacancies, or for other alternate jobs with comparable scopes of work.

For more information on the Civil Service Selection process, please visit the “What You Need to Know” section of our website, www.acgov.org/hrs.

RECRUITMENT AND SELECTION PLAN

Applicants will be informed via email with reasonable notice in advance of any examination process which will require their attendance.  The following dates are tentative and subject to change based on the needs of the Agency:

TENTATIVE RECRUITMENT PLAN
Deadline for Filing:                                                                           5:00:00 p.m., Tuesday, September 3, 2024
Review of Minimum Qualifications:  by week of September 9, 2024
Review of Questionnaire for Best Qualified:  by week of September 23, 2024
Virtual Pre-Recorded Civil Service Oral Examination:  September 30 - October 9, 2024
Notification of Exam Results:  Week of October 28, 2024 
TENTATIVE SELECTION PLAN
Department Selection Interview: Mid-Late November 2024

WE RESERVE THE RIGHT TO MAKE CHANGES TO THE ANNOUNCED RECRUITMENT & SELECTION PLAN

Alameda County and the Human Resource Services Department will make reasonable efforts in the examination and/or selection process to accommodate qualified individuals with disabilities and/or medical conditions in accordance/compliance with the State Fair Employment and Housing Act (FEHA), Federal Americans with Disabilities Act (ADA) Alameda County’s Reasonable Accommodation Policy and applicable statutes.  To request an accommodation due to a disability/medical condition during this or other phases of the examination/selection process, please contact the assigned Human Resources Representative listed on the job announcement before the last date of filing.   Alameda County requires applicants to provide supporting documentation to substantiate a request for reasonable accommodation. In order to qualify for a reasonable accommodation, applicants must have a disability/medical condition pursuant to the ADA, FEHA and applicable statutes.

For more information regarding our Reasonable Accommodation procedures, please visit our website, www.acgov.org/hrs.

BENEFITS

Alameda County offers a comprehensive and competitive benefits package that affords wide-ranging health care options to meet the different needs of a diverse workforce and their families. We also sponsor many different employees discount, fitness and health screening programs focused on overall well-being.  These benefits include but are not limited to*:

For your Health & Well-Being
  • Medical – HMO & PPO Plans
  • Dental – HMO & PPO Plans
  • Vision or Vision Reimbursement
  • Share the Savings
  • Basic Life Insurance 
  • Supplemental Life Insurance (with optional dependent coverage for eligible employees)
  • Accidental Death and Dismemberment Insurance 
  • County Allowance Credit
  • Flexible Spending Accounts - Health FSA, Dependent Care and Adoption Assistance
  • Short-Term Disability Insurance
  • Long-Term Disability Insurance
  • Voluntary Benefits - Accident Insurance, Critical Illness, Hospital Indemnity and Legal Services
  • Employee Assistance Program
For your Financial Future
  • Retirement Plan - (Defined Benefit Pension Plan)
  • Deferred Compensation Plan (457 Plan or Roth Plan)
For your Work/Life Balance
  • 12 paid holidays
  • Floating Holidays
  • Vacation and sick leave accrual
  • Vacation purchase program
  • Management Paid Leave**
  • Catastrophic Sick Leave
  • Pet Insurance
  • Commuter Benefits Program
  • Guaranteed Ride Home
  • Employee Wellness Program (e.g. At Work Fitness, Incentive Based Programs, Gym Membership Discounts)
  • Employee Discount Program (e.g. theme parks, cell phone, etc.)
  • Childcare Resources
  • 1st United Services Credit Union 

*Eligibility is determined by Alameda County and offerings may vary by collective bargaining agreement.  This provides a brief summary of the benefits offered and can be subject to change.

** Non-exempt management employees are entitled to up to three days of management paid leave. Exempt management employees are entitled to up to seven days of management paid leave.

Conclusion

All notices related to County recruitments for which you have applied will be sent/delivered via email. Please add Noreplyalamedacountyhr@acgov.org, @jobaps.com, acgov.org, and Noreply@jobaps.com as accepted addresses to any email blocking or spam filtering program you may use. If you do not do this, your email blocking or spam filtering program may block receipt of the notices regarding your application for recruitments. You are also strongly advised to regularly log into your County of Alameda online application account to check for notices that may have been sent to you. All email notices that will be sent to you will also be kept in your personal online application account. You will be able to view all of your notices in your online application account by clicking on the 'My applications' button on the Current Job Openings page.

Please take the steps recommended above to ensure you do not miss any notices about a recruitment for which you have applied. The County of Alameda is not responsible for notices that are not read, received or accessed by any applicant for a County recruitment.

NOTE: All notices are generated through an automated email notification system. Replies to the email box Noreply@jobaps.com and Noreplyalamedacountyhr@acgov.org are routed to an unmonitored mailbox. If you have questions, please go to our website at www.acgov.org/hrs. You may also contact the Human Resources Analyst listed on the job announcement for the recruitment for which you have applied.


Erika Beams, Human Resources Analyst 
Human Resource Services Division, County of Alameda
Analyst Email Address Link: ERIKA.BEAMS@ACGOV.ORG | Phone: 510-272-6393
www.acgov.org/hrs


DISASTER SERVICE WORKER

All Alameda County employees are designated Disaster Service Workers through state and local law.  Employment with the County requires the affirmation of a loyalty oath to this effect.  Employees are required to report to work as ordered in the event of an emergency.


EQUAL EMPLOYMENT OPPORTUNITY

Alameda County has a diverse workforce, that is representative of the communities we serve and is proud to be an equal opportunity employer.  All aspects of employment are based on merit, competence, performance and business need. Alameda County does not discriminate in employment on the basis of, race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factors protected under federal, state and local law. Alameda County celebrates diversity and is committed to creating an inclusive, and welcoming workplace environment.